Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 8,147 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 12th January 2026

550

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products great!!! Website not easiest to use!”

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Posted 2 years ago

“Excellent service and beautiful quality product.”

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Posted 2 years ago

“Excellent quality, delivered quickly. I found the website easy to navigate and am really pleased with the product. It is beautiful! I would highly recommend and am looking forward to finding an excuse to buy something else!”

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Posted 2 years ago

“Second order I've placed with Farrar & Tanner and once again received fantastic service. Both orders have been for personalised glasses for my sons 21st birthdays. Both arrived promptly and well packaged. Very happy with quality & service.”

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Posted 2 years ago

“Good range of products of excellent quality with great customer services”

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Posted 2 years ago

“Really great delivery time. The product was very high quality and was well received by the recipient”

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Posted 2 years ago

“I purchased a weekend bag for my daughter as a birthday present. As we haven't yet reached the date of her birthday, the parcel has not yet been opened so I'm not able to give an opinion on the bag as yet. However, I am very happy with the delivery updates and the delivery date.”

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Posted 2 years ago

“I Ordered a hip flask with engraving, it arrived complete within 48 hours, excellent quality and service!”

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Posted 2 years ago

“Lovely product and prompt delivery. Very happy with my purchase and this company Would recommend”

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Posted 2 years ago

“Product was as described and am really pleased with my purchase”

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Posted 2 years ago

“Gift delivered promptly and in perfect condition”

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Posted 2 years ago

“I’ve purchased many wallets in my time, some very expensive, but none the quality of the one I’ve purchased from you, it was beautiful, and buttery leather, I would definitely be using you again, and will and have highly recommended.”

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Posted 2 years ago

“Excellent product at great price. Very quick turnaround from submitting order to receiving goods. Brilliant customer service, will definitely use again.”

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Posted 2 years ago

“Fantastic service......Ordered a personalised wine box on Sunday afternoon and it arrived on Monday at 10.15 am! Very happy with both the product and price. First time Ive ordered from this company but have no reservations about recommending them on this experience. Well done!”

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Posted 2 years ago

“I ordered a seat walking stick on 3 August and as of 14 August it still has not been delivered. Unfortunately it was intended as a birthday gift on 7 August...paid £9.95 for next day delivery too. Emailing customer service has been fruitless. They just sent me a photo of my front door with no explanation of where my item was. I have just spoken to Caitlin in customer services who has assured me that my item will be delivered today. Without prompting, Caitlin also offered to refund the postage charge, which is the very least that you could do. I have been let down by F & T and won't be ordering from you again, you have proven to be unreliable in what is a very competitive market. There are many other suppliers I can choose from. I hope you find this review/feedback helpful.”

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Posted 2 years ago

Hi Justin, Thank you for your review, I'm sorry to see that you aren't happy with the delivery of your order. The courier collected the stick seat from our warehouse on the 4th August and attempted delivery on the 7th, however nobody was in to sign for the parcel. The parcel was then held at the depot for 4 days awaiting re-delivery instruction. As they hadn't received an update from you the parcel has been put of for a re-delivery attempt today. I'm very sorry for courier issue and I can see that the refund for the postage fee has been processed. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Excellent present for a grandson who loves playing chess”

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Posted 2 years ago

“The Backgammon set arrived well packaged and on time. The box is well finished and looks the part and I am very pleased with everything that came with the set. So I would recommend Farrar and Tanner for all their products if they are of the same quality.”

Farrar & Tanner 5 star review on 14th August 2023

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Posted 2 years ago

“Good product dispatched and arrived very quickly. However we were upset to find that the box had been damaged presumably when the glasses were taken out for engraving. The company seems genuinely concerned. The glasses were as a gift so we wanted a replacement box which they were unable to supply although one assume that they had goods in stock and could have taken a box from there. We were offered a reasonable discount but stil it left a bit of a sour taste to have to give a gift in a damaged box.”

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Posted 2 years ago

Hi Jefrey, Thank you for your review, I'm very sorry to see that the presentation boxes arrived damaged, I do remember our email thread regarding this. Having checked with our stock manager we unfortunately do not have any spare presentation boxes to offer and offered the partial refund to compensate for this. I can see that this partial refund was accepted and has now been processed. Kind Regards, Jamie Customer Service

Posted 2 years ago

“Very nice item. Reasonable price. Nicely boxed and delivered timeously. Very pleased with quality of item and with service.”

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Posted 2 years ago

“Excellent ultra fast service and a perfect product very well packaged.”

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Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 8,147 reviews