Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 8,145 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 12th January 2026

550

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding quality - highly recommend!!”

Helpful Report

Posted 2 years ago

“Very pleased. Good quality and well boxed.”

Helpful Report

Posted 2 years ago

“Hello Matt; The reason for my rating is due to the fact that even though I paid extra for next day delivery my order did not arrive and it was only that I contacted yourselves on the day of my expected delivery only to find out it was not arriving (see Jamie Smith) for full explanation? Jamie Smith was actually excellent he did his upmost best to resolve the situation as best he could so if I was scoring him personally it would be 10 out of 10! The product itself is superb!”

Helpful Report

Posted 2 years ago

Dear David, firstly apologies for the delay on your order, this was down to a technical issue on our order processing flow. I'm really happy that Jamie managed to get your order pushed through and expedited quickly. We are working to resolve the issue ongoing and I can only apologise for the issues you've faced shopping with us. I can see Jamie has refunded your next day delivery costs. Kind regards Matt Farrar

Posted 2 years ago

“Fast and efficient service thank you. A lovely gift for my partner so thanks again.”

Helpful Report

Posted 2 years ago

“Top Quality Product, and first class delivery within two days”

Helpful Report

Posted 2 years ago

“Excellent service with quick delivery. I ordered a belt for my son for Christmas, and it was packed beautifully in a lovely box and is such great quality. I can't wait to give it to him and I'm sure he'll be delighted.”

Helpful Report

Posted 2 years ago

“Beautiful leather conference folder for my husband's Christmas c/w his initials. Arrived promptly, well packaged in a lovely black box which will make wrapping much easier. Can't wait to see his reaction and hopefully he will love it as much as I do. Thank you Farra & Tanner for a gorgeous item.”

Helpful Report

Posted 2 years ago

“Delivered quickly and well packed. Very pleased with my lovely backgammon board. Will use them again.”

Helpful Report

Posted 2 years ago

“Great service, ordering online quick and easy. Delivery very good and the cufflink box I ordered is excellent, sure our Son will love it.”

Helpful Report

Posted 2 years ago

“I ordered the 'large world globe on a stand' as a Christmas present for my husband, so have only checked that it arrived safely. It was packed well and delivered promptly. Being able to track the delivery was very useful. Good service all round. Thank you.”

Helpful Report

Posted 2 years ago

“Sure, here's a less formal version: "Had a bit of trouble with the delivery, but Gemma was awesome in sorting everything out. Super happy with the bag I got!"Absolutely, here's a longer, more casual version: Ran into some delivery issues at first, but Gemma was amazing in getting things fixed. She was super prompt and helpful with customer support, which was a huge relief. Really happy about the bag I bought - it's exactly what I wanted!”

Helpful Report

Posted 2 years ago

“Amazing service and amazing product. I've purchased a Greek Mythology Chess set for my Son for Christmas. Top quality all round.”

Helpful Report

Posted 2 years ago

“Beautiful item, personalised and delivered safely and superquick!”

Helpful Report

Posted 2 years ago

“Excellent service and speedy delivery. Am very happy with purchased item.”

Helpful Report

Posted 2 years ago

“I ordered a carving set and was amazed how quickly I received them. Although not expensive the knives etc were in a presentable box. I am pleased with my purchase. Thank you Farrah and Tanner”

Helpful Report

Posted 2 years ago

“Glasses arrived very quickly there absolutely fabulous thank you”

Helpful Report

Posted 2 years ago

“Ordered an Aged leather hold-all, delivered with a few days. Exactly as I wanted. Vintage oiled leather.”

Helpful Report

Posted 2 years ago

“I’m very happy with this bag. Love the colour and the sturdiness. Holds all my essentials easily and will hopefully protect them from winter showers”

Helpful Report

Posted 2 years ago

“Tried to order on your website, but gave up after several attempts. Spoke to Josie who was brilliant, helpful and cheerful. The goods arrived two days later. Excellent service apart from the website. David Nicholas”

Helpful Report

Posted 2 years ago

“A game my son and father enjoy and can be passed down. Felt that was what the company is about and reflected in the service.”

Helpful Report

Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 8,145 reviews