Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 8,147 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 12th January 2026

550

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, lovely compass”

Helpful Report

Posted 2 years ago

“Fabulous product and service thank you”

Helpful Report

Posted 2 years ago

“Great product, good value for money, speedy delivery”

Helpful Report

Posted 2 years ago

“Mahogany/Inlaid folding chess set. Not a bad price 👌 Good quality. Well packaged. Fast delivery.”

Helpful Report

Posted 2 years ago

“Great product, fast dispatch. Very pleased”

Helpful Report

Posted 2 years ago

“Bought a stunning cartridge bag for my son for Christmas. We had his initials put on and it just looks great. Will be purchasing again from you!”

Helpful Report

Posted 2 years ago

“The personalisation isn’t as displayed. The letters are embossed and not coloured as described. Therefore its almost impossible to see.”

Helpful Report

Posted 2 years ago

Hi Wayne, Thank you for your email, I'm sorry to hear that you aren't happy with the embossing. We do not advertise that the embossing is in colour so I'm sorry if you missed this. If you'd like to return the wallet for store credit, please click on the link below to our free returns service. https://www.royalmail.com/track-my-return#/details/6633

Posted 2 years ago

“Good quality products”

Helpful Report

Posted 2 years ago

“1st time customer Recipient loved the gift Good price point as well - 👍 I've seen more expensive items almost identical as this purchase but nowhere as good as this was delivered on time and with care will definitely be returning cheers!”

Helpful Report

Posted 2 years ago

“I ordered custom champagne flutes for my son's wedding. They never arrived even though we received notification that the package was ready to be picked up at the location that their shipper left it at. We tried contacting the courrier that the shipper sub-contracted this out to. We contacted the shipper who told us there was nothing they could do as the package was lost. I tried SEVERAL times to contact the store itself and all I ever received was an "I am so sorry for the inconvenience, we will look into it", yet no one from the store has ever gotten back to me. I am very disappointed that these glasses (even if they ship another set out) will not arrive in time for my son's wedding because it has taken them so long. Really poor customer service”

Helpful Report

Posted 2 years ago

Hi Maureen, Thank you for taking the time to accept my phone call this afternoon. I am very sorry for courier issues and the time it took to get a response from us. As the parcel was awaiting collection, we were awaiting a response from the courier for this information. I do apologies for the time it took for us to receive this information. As discuss during the call, we will engrave and dispatch new champagne flutes today on our international express service to arrive within 2-3 working days. You also now have my direct email and please do not hesitate to contact me if have any additional requests. Kind Regards, Jamie Farrar&Tanner Customer Service

Posted 2 years ago

“I recently ordered an engraved Leatherman kit for despatch to Australia. I simply cannot believe the excellent service from start to finish. The website was extremely easy to navigate, the item was reasonably priced, free postage (I paid a little extra for express post) and it arrived in Perth West Australia in under 7 days. Item was exactly as described, beautifully packaged and expertly engraved. The company, the courier and the process was well above expectations. If I could give more than 5 stars, I would.”

Helpful Report

Posted 2 years ago

“good quality, love the finished product. fast delivery too! will definitely be ordering again!!”

Helpful Report

Posted 2 years ago

“Lovely wallet for my husband’s birthday”

Helpful Report

Posted 2 years ago

“I am still waiting for my order but they have kept my informed of delivery fingers crossed”

Helpful Report

Posted 2 years ago

“5 Excellent service goods delivered in one day. Nice to talk to a human being.At 87 no point in being on your mailing list. I don't think I will need another shooting stick”

Helpful Report

Posted 2 years ago

“Knife block is exactly as described. Very speedy delivery.”

Helpful Report

Posted 2 years ago

“Amazing customer service. I originally bought a pepper mill which arrived without a box, so I gave it only 2 stars as it was a christmas present. Upon contacting customer service, they immediately sent a replacement box, so I am very happy to amend my review to a 5 star service!”

Helpful Report

Posted 2 years ago

“These gardening gloves are very well presented and really do look lovely. Can't actually comment as to how good they are as I've purchased them as an Xmas present for someone else.”

Helpful Report

Posted 2 years ago

“Absolutely outstanding! Easy ordering, delivery next day. And the 2 items I ordered are incredible! Thanks guys!”

Helpful Report

Posted 2 years ago

“Beautiful Stag Brandy Snifter Glass which I am sure will be appreciated as a Christmas gift for the Shooting Season.”

Helpful Report

Posted 2 years ago

Farrar & Tanner is rated 4.8 based on 8,147 reviews