Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 8,113 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 12th January 2026

550

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the weekender case! Really good quality, excellent delivery on time & packaged well! Already have the matching suitcase carrier so very happy!! 😃”

Helpful Report

(Cheltenham) - Posted 1 year ago

Hi Elizabeth, Thank you so much for your fantastic review! We're thrilled to hear that you love the weekender case and found it to be of excellent quality. We're also glad that the delivery and packaging met your expectations. Enjoy using it alongside your matching suitcase carrier! Best regards, Jamie Farrar & Tanner Customer Service

Posted 1 year ago

“Ordered the glasses on Sunday and opted for standard delivery. My glasses arrived on the Tuesday in perfect condition and I couldn't be happier with the quick and efficient service I received from Farrar & Tanner.”

Helpful Report

(Cheltenham) - Posted 1 year ago

“The handles are painted Matt black and flakes off. The knives look cheap now, totally not worth purchasing!”

Helpful Report

Posted 1 year ago

“order came in perfect condition and speedy delivery!”

Helpful Report

(Cheltenham) - Posted 1 year ago

“Pleased with what I ordered. Arrived in good time.”

Helpful Report

(Cheltenham) - Posted 1 year ago

“Excellent. Well packaged items and speedy delivery - thanks very much😊”

Helpful Report

(Cheltenham) - Posted 1 year ago

Hi Cindy, Thank you so much for your lovely review! We're delighted to hear that you appreciated the packaging and speedy delivery of your items. Your feedback means a lot to us! Best regards, Jamie Farrar & Tanner Customer Service

Posted 1 year ago

“This is my first time using this company. The online ordering process is a breeze, the delivery is prompt and the product (small chess set) is excellent quality and value for money. I will certainly use them again.”

Helpful Report

Posted 1 year ago

Hi Rhonda, Thank you so much for your glowing review! We're thrilled to hear that you found our online ordering process easy and that your delivery was prompt. Best regards, Jamie Farrar & Tanner Customer Service

Posted 1 year ago

“Bought as a Xmas present for my husband as I love the quality and personalisation of tag. Loving the colour too and I am sure he will love it too !”

Helpful Report

(Cheltenham) - Posted 1 year ago

Hi Christine, Thank you for your wonderful review! We're so glad to hear that you love the quality and personalisation of the tag. Best regards, Jamie Farrar & Tanner Customer Service

Posted 1 year ago

“Shopping with Farrar & Tanner is a pleasurable experience with delvery being prompt and reliable”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your fantastic review! We're thrilled to hear that you had a pleasurable shopping experience with us and that our delivery service was prompt and reliable. Best regards, Jamie Farrar & Tanner Customer Service

Posted 1 year ago

“I love the quality and range of your products. The swift service works well too. I'm not saying what I bought as the items are for presents!”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your fantastic review! We're delighted to hear that you appreciate the quality and range of our products, as well as our swift service. Best regards, Jamie Farrar & Tanner Customer Service

Posted 1 year ago

“Beautiful product. Fast delivery and good packaging.”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you for your wonderful review! We're thrilled to hear that you love the product and that our fast delivery and packaging met your expectations. Best regards, Jamie Farrar & Tanner Customer Service

Posted 1 year ago

“Lovely overnight bag, excellent quality. I was impressed with the time taken to process my order. Perhaps improve the engraving as this could be more impressive?”

Helpful Report

(Cheltenham) - Posted 1 year ago

“The handles are very thin black plastic held on by adhesive and in no time started peeling off. Despite taking care of the knives, the blades started to rust in no time at all. Wish I had returned them straight away. Don’t bother.”

Helpful Report

Posted 1 year ago

Good Morning, I'm sorry to hear this, but without any contact information we are unable to assist you. Please can you email our customer service team at customerservice@outdoor365.co.uk, or call us on 03445678365 and we'd be happy to take a look into a replacement or refund for you. Kind Regards, Jamie Farrar and Tanner Customer Service

Posted 1 year ago

“quick turnaround on a lovely quality purchase of a personalised whisky glass”

Helpful Report

(Cheltenham) - Posted 1 year ago

Hi Aeron, Thank you for your lovely review! We're delighted to hear that you enjoyed the quick turnaround and the quality of the personalised whisky glass. Best regards, Jamie Farrar & Tanner Customer Service

Posted 1 year ago

“I recently bought the English Pewter Co Majestic Stag Pair of Whisky Glass Tumblers. I was blown away by the service, delivery and packaging. The price is expensive but well worth it for a bit of class while drinking a very nice Whiskey. Looking forward to Christmas now to christen them. Thank you Andy as well, you know who your are 👍.”

Helpful Report

Posted 1 year ago

“Nice penknife but was disappointed it didn’t come in any sort of presentation box or pouch”

Helpful Report

(Cheltenham) - Posted 1 year ago

Dear Jocelyn, Thank you for your feedback. We’re sorry to hear you were disappointed that the penknife didn’t come in a presentation box or pouch. Unfortunately, as the product is supplied to us in its current form, we don't have control over its packaging design. If there had been a box, it would certainly have been shown in the product images on our website. However, if you're not completely satisfied with your purchase, please feel free to take advantage of our free returns policy for a refund. For more information, please visit our returns page: https://www.royalmail.com/track-my-return#/details/6633 Kind Regards, Jamie Farrar and Tanner Customer Service

Posted 1 year ago

“Express shipping, I will definitely come back to this store 💪🏼”

Helpful Report

Posted 1 year ago

Hi Agata, Thank you for your fantastic review! We're delighted to hear that you appreciated the express shipping. We look forward to welcoming you back to the store soon! Best regards, Jamie Farrar & Tanner Customer Service

Posted 1 year ago

“Lovely quality product, arrived 2 days after ordering. very pleased indeed.”

Helpful Report

Posted 1 year ago

Hi Samuel, Thank you for your fantastic review! We're so glad to hear that you're pleased with the quality of the product and the prompt delivery. Best regards, Jamie Farrar & Tanner Customer Service

Posted 1 year ago

“Fantastic backgammon board, packaged beautifully ordered and delivered in 3 days. So pleased”

Helpful Report

Posted 1 year ago

Hi Carrie, Thank you for your wonderful review! We're thrilled to hear that you're pleased with the backgammon board and that it arrived quickly and beautifully packaged. Thanks Jamie Farrar & Tanner Customer Service

Posted 1 year ago

“Not impressed. Lovely belt but the personalisation was rubbish. Took a while for us to actually find it. Wouldn’t buy again”

Helpful Report

Posted 1 year ago

Hi Andrea, Thank you for your feedback. We're sorry to hear that you are dissatisfied with your purchase. We have not received any email from you regarding this issue, but we are more than happy to assist in rectifying the situation. Please get in touch with us at customerservice@outdoor365.co.uk or give us a call on 03445678365. We can arrange a replacement or refund for you. We look forward to resolving this as quickly as possible! Kind Regards, Jamie Farrar and Tanner Customer Service

Posted 1 year ago

Farrar & Tanner is rated 4.8 based on 8,113 reviews