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Farrar & Tanner Reviews

4.8 Rating 8,080 Reviews
95 %
of reviewers recommend Farrar & Tanner
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About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

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Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Jane Garrington
Verified Buyer
“Easy to order from website - package arrived on date expected. Beautifully packaged and aftershave smells amazing. Also received 2 Complimentary aftershave samples and toilet bag! Great service”
Helpful Report
(Cheltenham) - Posted 1 year ago
Bonna
Verified Buyer
“good quality personalised items, great for gifting. customer service very responsive and delivery was quick. Will recommend”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“Very happy”
Helpful Report
Posted 1 year ago
Eva
Verified Buyer
“Excellent service very pleased with my item I would recommend them to anyone Thanks E Hodges”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great service, from purchase to delivery. Arrived in good time for Xmas. I cannot comment on the item it's self, as it is a present, but it looks the business. I would use Farrar and Tanner again.”
Helpful Report
Posted 1 year ago
Emma
Verified Buyer
“I ordered an opinel knife, which had to be signed for on delivery. When I arrived home from work it was on my doorstep. I opened it ro find no knife just packets of polo's and lip gloss!!!”
Helpful Report
Posted 1 year ago
John
Verified Buyer
“No sign of the item ordered several weeks ago.. I'm advised it might be available for collection at a town centre location some 20 miles away. Sorry but this is one outfit I'll carefully avoid in the future.”
Helpful Report
(Cheltenham) - Posted 1 year ago
Anonymous
Verified Buyer
“I purchased the large trig. Ordering process was easy, the item arrived within 3 days. The trig is beautifully made, I'm so pleased with it that I ordered 3 more items.”
Helpful Report
(Cheltenham) - Posted 1 year ago
Anonymous
Verified Buyer
“The best customer services I have used. Live chat with a real person and question was answered straight away”
Helpful Report
(Cheltenham) - Posted 1 year ago
Heidi
Verified Buyer
“Absolutely brilliant service arrived on time and a lovely product will definitely shop here again”
Helpful Report
(Cheltenham) - Posted 1 year ago
Janice Enright
Verified Buyer
“I have been extremely impressed with the service and quality products that I recently purchased and would definitely recommend this company to family and friends.”
Helpful Report
(Cheltenham) - Posted 1 year ago
Janet
Verified Buyer
“Brilliant service. Ordered and delivered within 2 days. Items are always wrapped nicely. Good selection of items to choose from. Thank you.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Quality item. Quick delivery. Well packaged. All good. Thanks. A++”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Took my order and payment, only to cancel the next day with no explanation.”
Helpful Report
(Cheltenham) - Posted 1 year ago
Hi Susan, Thank you for your email, Unfortunately the item that you ordered was out of stock, so we cancelled and refunded your order in full. We emailed you on the 10th of December at 18:41. Kind Regards Jamie Farrar and Tanner Customer Service
Posted 1 year ago
Robert Morrow
Verified Buyer
“If I may, I would just like to say, that this has been my first time purchasing from this excellent company and they have come up trumps! After receiving a small pamphlet in my Sunday Times showing some of their wares.....I was over the moon! You see, I was on a rugby tour just south of Paris a while ago and I purchased an Opinel knife in a small local shop...and showed it to my two nieces at some point, upon my return. I only realised that they both were taken by it recently.....so, upon opening this small pamphlet and seeing that they sold them....well the rest is history. The option to have the knives ingraved with their names only added to my absolute satisfaction! I can't wait to see the smiles on their wee faces on Christmas morning! Thank you so much...you have made a very proud uncle's Christmas, before the episode even happens! God bless and a very Merry Christmas to Hannah et al! Sorry if I have gone on a bit...good grief...”
Helpful Report
(Cheltenham) - Posted 1 year ago
Anonymous
Verified Buyer
“Got sent the wrong item and returned it.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good delivery service and black leather wallet is a quality product for price paid. It's for a Christmas gift but I feel sure the recipient will be pleased with it.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“I ordered two engraved crystal champagne glasses yesterday afternoon which arrived around 4pm today. I am so impressed with the quality and very reasonable price and will definitely use this company again.”
Helpful Report
Posted 1 year ago
Paul Clear
Verified Buyer
“Absolutely the best service I have received in a long time some old fashion customer service and very happy with the on site engraving”
Helpful Report
(Cheltenham) - Posted 1 year ago
Sylvana
Verified Buyer
“Great, quality. Really happy with my purchase.”
Helpful Report
(Cheltenham) - Posted 1 year ago
Farrar & Tanner is rated 4.8 based on 8,080 reviews
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