Farmison & Co Reviews

Name: Farmison & Co
Address: Harlaw Road Inverurie Aberdeenshire, , Aberdeen, Harlaw Road Inverurie Aberdeenshire, , Aberdeen, Aberdeenshire
Rating: 4.80

4.8 Rating 30,354 Reviews

95 %

of reviewers recommend Farmison & Co

Verified review from genuine Farmison & Co customer.

About Farmison & Co:

Farmison & Co have one simple mission, to help the nation to Eat Better Meat. Purveyors of Heritage British Rare & Native Breed Meat. Fresh from the Dales To Your Door. Widest range of breeds and cuts in Britain.

Visit Website

Phone:

01765 824 050

Email:

care@farmison.com

Location:

Harlaw Road Inverurie Aberdeenshire, , Aberdeen,
Harlaw Road Inverurie Aberdeenshire, , Aberdeen
Aberdeenshire
AB51 4FR

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Farmison & Co 5 star review on 14th May 2024

1579

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chateaubriand was delicious - we’ve had it twice now and would absolutely buy again. It was well packaged and being able to choice a delivery date was ideal. I had to contact customer services as the order was incomplete - although they addressed it quickly when I spoke to someone on the phone, I never received a response to my email and it was disappointing that I had not received notification in advance that an item I had paid for was out of stock and would not be sent.”

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Posted 8 months ago

“The quality of the product on offer is exceptional. The experience of shopping is easy and fun. The delivery was as expected and the food was well packed. I really appreciate the whole package offered and will keep shopping with Farmisons... oh and the beef was of the scale lovely.”

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Posted 8 months ago

“Extremely good product, arrives on time and always boxed correctly.”

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Posted 8 months ago

“Again great order always recommend as I am always pleased with my Order”

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Posted 8 months ago

“This order was placed with a view to the joint being the centre point of a family lunch. I was confident that it would be delivered on the requested day as all previous orders had. After the time slot FedEx had given had passed I received an email to say they were sorry to have missed me, they had been nowhere near my house (security cameras record all arrivals and departures) and my order would be delivered 72 hours later. I told them not to bother but they did anyway and I was left a parcel of rancid meat. Contact with Farminsons gave rise to an email saying they would be in touch. This happened 72 hours later. I got my money back but was very dissatisfied with the slowness of response and having to go out to find replacements at the very last minute”

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Posted 8 months ago

“The delivery arrived 3 days late The meat was not great standard”

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Posted 8 months ago

“Always been good but transfer to Donald Russel is getting a bit confusing”

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Posted 8 months ago

“Excellent range of options and great quality. I highly recommend.”

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Posted 8 months ago

“Exceptional quality! Farmison is my 'go to' meat supplier. Everything sourced from great farmers with the well being of their animals at the heart, even down to the end with full stun slaughter.”

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Posted 8 months ago

“Made 2 orders recently, one turned up frozen despite being g meant to be fresh. The second arrived with 2/3’s of the order missing. Very slow response from customer services. Shame, they are a shadow of once they once were and I’ll not be using them again, just not reliable.”

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Posted 8 months ago

“Half of my order did not arrive for a planned dinner party, necessitating a trip to the local butcher to replace the missing items. I have contacted customer service to request a refund for the items that were not delivered, but I have yet to receive a response. The items that did arrive where of great quality, its just a shame it was only half the order.”

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Posted 8 months ago

“Quality of meat: 5 star (repeat customer of several years) Order: 2 star (part of order not dispatched; no explanation or pre warning) Customer service: 5 star (Nicky was brilliant; personable but professional and took the time to explain and apologise)”

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Posted 8 months ago

“On time Excellent meat”

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Posted 8 months ago

“My order of pork chops & loin Pork joint arrived today. Excellent quality as always! Thank you. HOWEVER, there was no explanation as to why I received two loin joints rather than what I had ordered, which was the larger option of loin. Thank you for the refund, but I am guessing why this was? It would be nice to be told why things have been done this way. Regards, Rob Driscoll.”

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Posted 8 months ago

“Meat excellent. Delivery service useless. Three days late. Zero communication from FedEx even when the meat had been delivered. Found it in our woodshed by chance. No recompense for poor service. Even on this review you don’t allow for communication from Farmison’s - 1-5 days!!”

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Posted 9 months ago

“We have been a customer of Farmison for years and have always been impressed with the quality of produce, delivery and customer service. We placed our order for Christmas 2025 in the October and selected a delivery date for which my husband took a days holiday from work. Once it had got to late afternoon we phoned Farmison customer services who told us our delivery was not coming until the following day. They also advised that we wouldn't be receiving all of our products. I asked for a refund of the missing (Christmas meal item!) and also for the delivery charge, which I have just received this week, mid- January. If I had been advised prior to me calling Farmison that my delivery would not be arriving on the day we had booked, and that I would not be receiving all of my order I wouldn't of exactly been filled with Christmas spirit, but it would have been a far more professional way to deal with the situation. I can't trust Farmison now and so they've lost a customer.”

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Posted 9 months ago

“A real shame to have to be writing this review as we have used Farmison & Co now for the last 4 years for our Christmas order and have always been pleased with their service. However, it seems that customer care and honestly, quality of options, have taken a huge nose dive. Items we ordered in October for Christmas we were told no longer were available, no offer of a replacement, we had to phone up and request on (good luck getting through). Then as Christmas delivery turned up, items were missing. Tried to call, lines were deliberately off - no options to talk to anyone. This company is no longer what it used to be. We will not be using them again after 4 years of loyal customer service. Read the latest Trustpilot reviews and you will witness the literal collapse of what was once a good customer focused, affordable and quality business.”

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Posted 10 months ago

“Sadly this is not a good review. We have given the company ample time to respond and this is not a knee jerk reaction to that failure to communicate with us. Part of our Christmas order, which was placed in October, was left out and despite me explaining the whole issue, with details of the missing item, we received an email asking what was missing. Our order was delivered on the 23rd Dec and despite my expedient email we have since had no resolution. We had guests and were unable to source the rest of our meat menu in time for Christmas Day.”

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Posted 10 months ago

“Very good”

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Posted 1 year ago

“I’ve been ordering Farmison’s grass-fed beef mince every week, and it’s genuinely the best I’ve found anywhere. The quality is exceptional — rich flavour, great texture, and noticeably fresher than supermarket alternatives. You can really taste the difference that proper grass-fed, ethically raised meat makes. DPD delivery is always quick and reliable, and the packaging keeps everything perfectly chilled and well presented. I also really value Farmison’s commitment to traditional British farming and traceable sourcing — it gives real confidence in what you’re eating. It’s become a staple in my weekly shop now. Whether for burgers, bolognese, or simple pan-fried mince, it cooks beautifully every time with minimal water and no compromise on taste. Highly recommend to anyone who values top-quality, responsibly sourced meat and great service.”

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Posted 1 year ago

Farmison & Co is rated 4.8 based on 30,354 reviews