Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,889 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th October 2025

1642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought several different coloured tulips . They are stunning colours and very sturdy. Delighted with them.”

Helpful Report

Posted 9 months ago

“Great communication. Order delivery was well packaged and labelled”

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Posted 9 months ago

“Had no idea which way the plants had to be planted and there were no obvious clues from shoots. Just a big solid block of something Could have planted them upside down back to front, have no idea”

Helpful Report

Posted 9 months ago

Hello, Thank you for your review. We supply some planting information with order however you can find a detailed guide for all of our varieties on our website. https://www.farmergracy.co.uk/blogs/planting-care If you have any specific questions then please reach out to the team and they will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“The best bulbs I have ever bought anywhere , they are exceptional !!! Wouldn’t buy them from anywhere else . The way they are packed and delivered “Brilliant” thankyou ‘. 👍😘”

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Posted 9 months ago

“Delivery etc is good. Well packaged plants. I am waiting for a reply to two emails regarding two different deliveries - one only yesterday which I don’t expect a reply to this quickly. The first query I had was about a very sad looking Hosta, my question being “why does it look like this?” I sent this about five days ago and am yet to receive a reply. Reason for 3 stars. Jennie”

Helpful Report

Posted 9 months ago

Hello, Thank you for your review. We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by the online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Quality plants, delivered as promised ready for planting.”

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Posted 9 months ago

“The dahlia bulb I received was small and one tuber is broken and separated. Another one is broken.”

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Posted 9 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of this dahlia. Please kindly send an email to customercare@farmergracy.com with further information so we can arrange to replace or refund this for you. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Excellent quality as always no fuss always well packaged and fast delivery cannot recommend highly enough”

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Posted 9 months ago

“My order was for Begonias arrived , no shoots ,planted directly have grown Begonias from you and others many times in the correct manner no shoots showing no sign of any growth very disappointed what's your opinion,very unusual for you please advise”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Bulbs are always great quality , thoughtfully packaged, plus selections you won’t find in the average garden centre.”

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Posted 9 months ago

“Excellent quality at fantastic prices. Everything settled in well in my garden after planting out and growing well.”

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Posted 9 months ago

“Bulbs arrived safely and in good condition. Very pleased”

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Posted 9 months ago

“I love all your plants they are value for money. You have great customer service no quibble anything wrong with plants you send another out no hassle. Would highly recommend your company. 🙁”

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Posted 9 months ago

“Thank you for my order the bulbs are healthy I have had some not good can’t wait for them to flower and it take long to deliver”

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Posted 9 months ago

“Good quality bulbs and service but very annoyed as after I have placed my orders with 30% discount The NEXT day I get an email offering 40%. I have been ordering from you for quite a few years now and never seem to get the best discount.”

Helpful Report

Posted 9 months ago

Hello, Thank you for your review. I'm sorry that this sale was not available when you placed your order. Later in the season as choice becomes more limited, and with later delivery times, we do introduce sales and further discounts. At the end of the season, this can be in quick succession. Please feel free to send an email to customercare@farmergracy.com with further information and one of the team will be happy to look into this query for you. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“Qualità ottima dei bulbi e delle radici, le piante e fiori sono nati tutti ed in salute, è già la terza volta che ordino e ce ne saranno sicuramente altre. Imballaggio perfetto per non farle rovinare. È un ottimo modo per acquistare piante online senza l'ansia che si rovinino durante il viaggio. Prezzo inoltre assolutamente competitivo.”

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Posted 9 months ago

“Always first class bulbs which turn into beautiful flowers”

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Posted 9 months ago

“Excellent. Wonderful choice of narcissi and tulips, all very successful germination and flowering. Sorry I do not possess a mobile to send you photographs of the marvellous and colourful displays every year.”

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Posted 9 months ago

“Banana plants may survive, the tricyrtis will definitely not. Arrived in a very poor condition.”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there are concerns regarding the condition of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will replace or refund accordingly. All the best, Farmer Gracy Customer Care

Posted 8 months ago

“I have ordered quite a few times but these have to be the worst I've received. They are so small with massive long root's that won’t fit in a pot. I expected bigger buds considering they are meant to flower in the summer, we’ll see what happens”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there are concerns regarding the order received and for any disappointment caused. Please feel free to send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 8 months ago

Farmer Gracy is rated 4.7 based on 34,889 reviews