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Farmer Gracy Reviews

4.7 Rating 34,889 Reviews
93 %
of reviewers recommend Farmer Gracy
Company Reviews Metrics Info
4.7
Based on 34,889 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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""
Unverified Reviewer
“Great quality bulbs and well packaged. Looking forward to seeing them grow”
Helpful Report
Posted 9 months ago
"Frances"
Unverified Reviewer
“Brilliant very pleased”
Helpful Report
Posted 9 months ago
"VAL HOCKLEY"
Verified Reviewer
“whilst the ordering an the delivery process was excellent, on arrival 2 of the 4 dahlia corms had been bashed about a bit and in pieces. i will be putting in a complaint about these, as i feel they will not be successful.”
Helpful Report
Posted 9 months ago
Hello, We're sorry to hear that there is a discrepancy with this order on arrival. Dahlia tubers can be quite fragile and during harvest they can suffer light damage. Bent tubers which appear cracked where they join the neck are common and this won't usually have an impact on the performance of the plant. We endeavour to respond to all emails within 48 business hours, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care
Posted 8 months ago
"lin"
Verified Reviewer
“always good products and packed well do not have many failures but when they do happen they are either replaced or refunded”
Helpful Report
Posted 9 months ago
"Les H"
Verified Reviewer
“The bare root Alstromeria arrived well packed and damage free. Full instructions enclosed. Arrived very quickly. Correspondence was excellent keeping me informed of progress of my order. Very pleased thank you. Can't wait to see the plants spring into life.”
Helpful Report
Posted 9 months ago
"Lucy"
Unverified Reviewer
“Beautifully packaged and excellent condition. Can’t fault this company and have been shopping with them for a few years.”
Helpful Report
Posted 9 months ago
""
Unverified Reviewer
“I was blown away by the quality of the bulbs. Their size and variety is top quality and most definitely bringing vibrancy to my garden. Thank you!”
Helpful Report
Posted 9 months ago
"Linda Harrison "
Unverified Reviewer
“Excellent items, quality, price and fast delivery service.”
Helpful Report
Posted 9 months ago
""
Unverified Reviewer
“i 4 dahlia bulbs and 2 of them have rotted away”
Helpful Report
Posted 9 months ago
Hello, We're sorry to hear that there are concerns regarding some of the dahlias ordered from us. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to replace or refund these for you. All the best, Farmer Gracy Customer Care
Posted 8 months ago
"Richard Hancy"
Unverified Reviewer
“I have no problem with your bulbs they are fine but your bare root plants are terrible I will never buy them again These plants received yesterday are definitely not going to grow”
Helpful Report
Posted 9 months ago
Hello, We're sorry to hear that there are concerns regarding the condition of the bare roots received and for any disappointment caused. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 8 months ago
"Bernadette"
Unverified Reviewer
“Alstomeria plants arrived in good condition, both had a little growth and good roots. They are now planted in my garden and my fingers are crossed!”
Helpful Report
Posted 9 months ago
"Charlie"
Verified Reviewer
“From ordering to arrival was a most pleasant experience, I particularly like the packaging & accompanying literature!”
Helpful Report
Posted 9 months ago
"John "
Verified Reviewer
“Excellent quality and value! Plants always arrive in excellent condition, large healthy bulbs, corms and tubers.”
Helpful Report
Posted 9 months ago
"Wendy"
Verified Reviewer
“My perennials arrived beautifully packaged and in really good condition. I planted them the day after they were delivered and they are already happily growing away”
Helpful Report
Posted 9 months ago
"Ian Mahoney"
Unverified Reviewer
“Everything that was said about them was spot on,good quality and superb showing👍”
Helpful Report
Posted 9 months ago
""
Unverified Reviewer
“I’ve always been delighted with the bulbs, plants and service from Farmer Gracy. Communication is excellent and the packaging likewise with extras like the colourful postcards that make this company stand out from others. Highly recommend!”
Helpful Report
Posted 9 months ago
""
Unverified Reviewer
“Plants arrive beautifully packaged and in very good condition -my go to company for online plant purchase -thank you to The Team”
Helpful Report
Posted 9 months ago
"Allan "
Unverified Reviewer
“Not the quality of plants that i expected ,very small amd not im great condition.”
Helpful Report
Posted 9 months ago
Hello, We're sorry to hear that there are concerns regarding the condition of your plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 8 months ago
""
Verified Reviewer
“Five star 🌟🌟🌟🌟🌟service”
Helpful Report
Posted 9 months ago
""
Unverified Reviewer
“Very happy. Well packed with a lovely message inside I will definitely order again However the courier was less than satisfactory”
Helpful Report
Posted 9 months ago
Farmer Gracy is rated 4.7 based on 34,889 reviews
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