Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,609 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 11th August 2025

1640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bulbs arrived beautifully packed in a strong cardboard box. I cannot yet comment on bulbs quality as have only just planted them! However delivery by Hermes left a lot to be desired. Just dumped on my doorstep. So 5 stars for bulbs and packing but 1 star for Hermes so average 3 stars.”

Helpful Report

Posted 4 years ago

“I bought 30 of one type of bulb and when they arrived 4 were missing I bought 10 of another and the sealed box sent was empty. The company apologised and replaced them. Obviously this company need to double check their deliveries prior to shipping”

Helpful Report

Posted 4 years ago

“I am still waiting for my tulip bulbs 4 packs of 10.”

Helpful Report

Posted 4 years ago

Hello, Please feel free to get in touch at customercare@farmergracy.com and we will be happy to check your order status for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“some of my bulbs were soft.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs were soft, do contact us at customercare@farmergracy.com and let us know which variety so we can replace them. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Bulbs arrived, they look healthy and I've planted some of them. But you send far too many emails. I've got enough bulbs, I don't want any more.”

Helpful Report

Posted 4 years ago

“This is my first time ordering and planting bulbs. Website is very nice and packaging is very nice. Not all of the bulbs are in great condition, some split, some small, and some seem a little squishy. I’m new to gardening so I don’t know if this was normal or not but I’d read online that bulbs in that condition are no good. I’ve planted them anyway so I guess we’ll see how they grow when spring comes around. As a side note, a premium company with a premium price shouldn’t use Hermes as a courier, they offer a very much budget service.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback. We're sorry to hear that some of your bulbs arrived in poor condition. Do please contact us at customercare@farmergracy.com and we will be happy to send replacements. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Not fair really, because it’s not your fault, but you really need to change your delivery company! According to the email with tracker, my parcel is not even with the courier yet. In reality it was delivered several days ago and left in the middle of a neighbour’s drive. No note through my door. Please get this sorted!”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear you had a poor delivery experience, please contact us at customercare@farmergracy.com and we will be happy to look into this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. please contact us at customercare@farmergracy.com and we will be happy to advise and replace if necessary. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Generally good, but confusion in communication of timing of despatch”

Helpful Report

Posted 4 years ago

“Was slightly disappointed that half of my order did not arrive and I hadn’t been informed that the item was out of stock. I also had to email to request a refund which I feel should have happened automatically. On a positive note, the packaging is lovely.”

Helpful Report

Posted 4 years ago

“Many of the plants I ordered last year ended up being another variety totally, this springs dahlias were not true to the type ( peach colour) but bright orange with bright red stripes. Its a pity since I needed to throw them away in the middle of the season. Last years ranunculus bulbs were not white picotee but a mixture of all colours. I order from you to get a specific type, I can get the regular ones where I live too. I love your web site and communication works, orders take a really long time. Biggest problem is that the product is not correct because that will be learned after all the work in the garden.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback. We're sorry to hear that some of your bulbs have flowered incorrectly, please email us at customercare@farmergracy.com and we will be happy to arrange for replacements to be sent or a credit. All the best Farmer Gracy Customer Care

Posted 4 years ago

“3 is because of my last order which were rotten bulbs. You are replacing them but they cannot have been checked, Also, all the Canna lilies have not flowed at all”

Helpful Report

Posted 4 years ago

Hello, Thank you for contacting us to arrnge a replacement oack of bulbs. We're sorry to hear that the Cannas haven't yet flowered, they usually bloom in late summer. Do contact us at customercare@farmergracy.com if they don't start flowering this season. All the best Farmer Gracy Customer Care

Posted 4 years ago

“Lots of the bulbs I’ve bought in the past never come out. Bit of a gamble”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs haven't grown. please ocntact us at customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Unfortunately the inner pack of bulbs was damaged must have been packed like it outer box fine but they were replacing them so turned ok apart I have to wait awail”

Helpful Report

Posted 4 years ago

“Bit mixed, Dow Jones tulip bulbs were perfect sadly the Lilac perfection were less so rather mis shapen and some quite small. The proof of the pudding will be in the growing so will wait and see what happens in the spring.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review. We're sorry to hear that some of your bulbs arrived in poor condition. Please contact us at customercare@farmergracy.com and we will be happy to help. All the best Farmer Gracy Customer Care

Posted 4 years ago

“The crocus I ordered went to the wrong address so bit disappointed Mrs d t mcneil”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your parcel was delivered to the wrong address. Please contact us at customercare@farmergracy.com and we will be ensure you receive your order. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Dear Farmer Gracey I did not order the tulip bulbs from you so do not expect to pay”

Helpful Report

Posted 4 years ago

Hello, Please contact us at customercare@farmergracy.com and we will check this for you. Please note that you will not be charged for an order unless you have placed an order and entered your card and billing details. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Packaging and delivery excellent, but about half of last order did not grow - will watch next order carefully”

Helpful Report

Posted 4 years ago

“NOT RECEIVED ANYTHING”

Helpful Report

Posted 4 years ago

Hello, Please contact us at customercare@farmergracy.com and we will be happy to track your order for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“The bulbs are packaged really good but l was disappointed when l only had 6 bulbs instead of 10 in fierydream .the rest were all correct”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback. We're sorry to hear that some of your bulbs were missing from the pack. Please contact us at customercare@farmergracy.com and we will be happy to get that resolved for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

Farmer Gracy is rated 4.7 based on 33,609 reviews