Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,610 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,610 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th June 2025

1638

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and service! The big drawback is that the shipping is rather expensive especially for modest orders.”

Helpful Report

Posted 5 years ago

“To begin I’d like to state that this company has great customer service. They are very prompt with responses and have no problem sending replacements. The bummer is that the bulbs are not always in good health. I have received multiple rotten bulbs (which were replaced) as well as had issues with the bulbs rotting in the pot. I’m beginning to get too frustrated with the product results.”

Helpful Report

Posted 5 years ago

“Hi had purchased a selection of bulbs however the red hot poker and a agapanthus both of which I had 3 bulbs each I only received 2 decent sized ones the rest were very tiny scraps. Quite disappointed really”

Helpful Report

Posted 5 years ago

Hello, Thank you for your feedback. We're sorry to hear that you received some poor quality bare roots. Do contact us at customercare@farmergracy.com and we will arrange some replacements. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“The delivery box and packaging were very good. 2 of the Lilly bulbs were covered by mold so I could not use them at all, I have thrown them both away.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your feedback. We're sorry to hear that two of your lily bulbs were in poor condition. Do email us at customercare@farmergracy.com and we will be happy to send you some replacements. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“I’m waiting for them to blossom????🌻 I’ll send photos then”

Helpful Report

Posted 5 years ago

Hello, If anything is not blooming when it should, do get in touch with us at customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“I live in Germany so the bulbs had to be sent to my home address. However, the link to Hermes just showed that finally Hermes had got the parcel but any further steps were impossible to track. On the British Website of Hermes I could not track the parcel because my post code was not accepted. And on the German Website of Hermes the tracking number did not work. So, for one week I just knew that Hermes "has got it", nothing else. It seemed to me as if the bulbs stayed at the Hermes Depot forever. In fact, they were busy in bringing them to me. Everything else was fine. Regards, Werner Barkemeyer”

Helpful Report

Posted 5 years ago

Hello, Thank you for your feedback. We're sorry that the tracking link didn't work. For orders in Europe, we can provide more accurate tracking information on request when you email us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“Really happy with my plants, looking forward to a spectacular display . Also you had the caladiums that no one else stocks. My problem was with the link on the email, it was so bizarre I did wonder if it had been hacked.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your feedback! We're sorry to hear there was a problem with the link in your email, do forward it to us at customercare@farmergracy.com if it causes concern and we will be happy to take a look. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“I cannot leave a review yet as I have not yet received my latest order.”

Helpful Report

Posted 5 years ago

Hello, Sorry to hear you are still waiting for your order. Do contact us at customercare@farmergracy.com and we will be happy to track it for you and make sure everything is ok. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“The bulbs came as ordered and when they said they would and they were beautifully packaged. I potted them up today and now it's just to wait and see. I did feel the dahlia i bought was small and a bit broken and shriveled compared to others i have bought from different companies at lower prices, however to soon to give judgement.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your feedback. Please send us an email at customercare@farmergracy.com with your order details. We'll be happy to arrange a replacement if the tuber has arrived in poor condition. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“Good website, ordering fine. Delivery great, well informed emails and on time, excellent packaging and extra info. All good-very good. Must admit to being disappointed with the bare root of the Astrantia. It was hard to find, frail and barely existed. Poor. I wait anxiously and with my muddy fingers crossed, for signs of life.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your feedback. We're sorry to hear that your Astrantia root looks to be in poor condition. Do email us at customercare@farmergracy.com and we will be happy to help. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“All bulbs were individually packed with care, so I was totally suprised to find one variety completely rotten.”

Helpful Report

Posted 5 years ago

Hello, Sorry to hear one of your bulbs arrived in poor condition. Please contact us at customercare@farmergracy.com and we will be happy to organise a replacement. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“Service great. Unfortunately the product is smaller than expected”

Helpful Report

Posted 5 years ago

Hello, Thank you for leaving us review. Do send us an email at customercare@farmergracy.com if anything is not as expected, we will be happy to help. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“The bulbs were well packaged and in very nice bags. However some of the bulbs were incredibly small and some were mouldy and shrivelled. I am waiting back from Farmer Gracey with regards to this issue, it will be interesting to see how they respond and if they do the right thing. If they don't l won't be using them again.”

Helpful Report

Posted 5 years ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. Please email us at customercare@farmergracy.com with your order details and we can arrange replacements. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“The Alium bulbs look in good condition but I had substitutes for 3 different varieties, correct ones on the invoice but not in the box”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review. If you have ordered a collection the different varieties in that collection may come individually labelled. Do contact us at customercare@farmergracy.com with your order details and we will be happy to check for you. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“Good selection on website. Order arrived promptly. Planted bulbs within 3 days of receipt but found 5 out of 10 of my February Gold were rotten/hollow, just full of grey dust. The tete-a-tete daffodils and the hyacynths, crocus, tulips, iris, allum, etc were all very healthy. I will re-access my review next Spring when I hope to have a colourful display.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your feedback. We're sorry to hear that some of your daffodil bulbs arrived in poor condition. Please contact us at customercare@farmergracy.com so that we can arrange replacements. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“Good morning, Thank your sorting out my problem with the non delivery of Iris, you were very prompt. However, I started planting out the tulip bulbs this weekend only to find about 8 bulbs that were just dust inside. I appreciate that you have a large business and would add that the remainder of your bulbs appear to be very plump. I do hope that the bad ones don't have any disease that could have transferred to the others. I spent over £100, and, on the whole I am happy. Lets hope they all bloom in the Spring. If you would like a picture or me to return some of the bad bulbs please let me know. yours sincerely . J.Tagg”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review. We're sorry to hear that some of your bulbs had started to deteriorate, this can happen quite quickly to bulbs as the season progresses. Rest assured it is not a disease and won't effect your other bulbs. We would like to replace with healthy bulbs, please email us at customercare@farmergracy.com with your order details so we can identify your order and organise your replacement bulbs. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“Bulbs first class quality BUT order was short of one pack of Paperwhites and although promised not yet arrived!”

Helpful Report

Posted 5 years ago

Hello, Thank you for your review. Sorry to hear that your parcel was short of a pack of Paperwhites. Please contact us at customercare@farmergracy.com with your order details and we will be happy to resolve this for you. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“Hoping for lovely flowers delivery charged twice for orders on same day..could have been 1parcel instead of two...makes ordering expensive.”

Helpful Report

Posted 5 years ago

Hello, Thank you for your feedback. It is possible to add to an order you have placed the same day without incurring another delivery charge. Do contact customercare@farmergracy.com for details. All the best, Farmer Gracy Customer Care

Posted 5 years ago

“Great service. Packaging labels not helpful. Only bulb name, no picture or details. Took ages looking them all up again to write the details on the packs so I knew what to plant where.”

Helpful Report

Posted 5 years ago

“Each pack of bulbs does not have a picture of the flower attached. If it had I would have given 5 stars”

Helpful Report

Posted 5 years ago

Farmer Gracy is rated 4.7 based on 33,610 reviews