Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,609 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 11th August 2025

1640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recd a parcel from Farmer Gracy today with ONE Gloriosa bulb, but I ordered and paid for two, where is the other one??”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you have received the incorrect number of bulbs. Please contact us at customercare@farmergracy.com with your order details and we will be happy to arrange for the missing bulbs to be sent. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“We received the order but we won’t know how they are till next year”

Helpful Report

Posted 4 years ago

“Order arrived and well packaged”

Helpful Report

Posted 4 years ago

“Arrived safely,one bulb had only 2 roots remaining Others broken off.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that one of your bulbs was damaged. Please contact us at customercare@farmergracy.com and we will be happy to help. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Lovely card, but only two out of three items correct. I ordered three dahlia tubers but only one arrived. Customer service have dealt with it and hopefully , I will receive the missing dahlia soon. Other two items were fine”

Helpful Report

Posted 4 years ago

“Was a bit disappointed 6 lily bulbs arrived in a plastic bag had started to sprout, 3 of them had snapped probably due to being mishandled in transit, would have been better packaged in a box .”

Helpful Report

Posted 4 years ago

Hello, Lilies will have shoots at this time of year. We're sorry to hear that some of the lily shoots were broken. Please contact us at customercare@farmergracy.com so we can send some replacements. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Both bulbs and plants ordered turned out to be much smaller than depicted in the photos that were used to sell them, I was disappointed in the fact that the hostas that were ordered were just single shoot plants when full 9cm pots were used to market them.”

Helpful Report

Posted 4 years ago

Hello, Thank you for getting in touch. All varieties in our range are supplied as bulbs or bare root perennials, we do not stock or market any plants in pots. If you require any further advice, please feel free to contact us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“In general the tubers that arrived were of reasonable quality, one of my cannas was rotten on the top but may still grow having cut off the rot. Cultural tips included would have been very helpful.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that one of your Canas arrived in poor condition. Feel free to contact us at customercare@farmergracy.com and we will be happy to resolve any issues. We have full planting instructions available online, please see link below. https://www.farmergracy.co.uk/pages/planting-instructions All the best, Farmer Gracy Customer Care

Posted 4 years ago

“The packaging was very good, shame it was let down by the tubers. Most of them had broken necks and broken off pieces. I’ve planted them in the hope they perform better than they look”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback. We're sorry to hear that some of your tubers arrived in poor condition, please contact us at customercare@farmergracy.com if there are any problems with their growth. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Waiting to see the results of tubers recently purchased too early to opinion as yet !!”

Helpful Report

Posted 4 years ago

“I won't know how good they are until they grow and produce flowers. I have only just received them and they aren't even planted yet. Much too soon to be asking these questions.”

Helpful Report

Posted 4 years ago

Hello, If bulbs appear healthy on arrival, they should grow well. If you require any planting advice please feel free to contact us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Some of the Bulbs were soft, I’m disappointed Email sent no response as yet ....”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs arrived in poor condition. We respond to every email in our inbox, but in peak season sometimes our response times are around 48 hours. please also check your junk mail for our reply if it has been much longer than that. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“The lady in the picture must be in her 90s now she's been the lady in all magazines about gardening and lillies ,20 years that I know of , change the picture👍”

Helpful Report

Posted 4 years ago

“I am very happy with the goods received. I'd just like to add the possibility to increase or add codes to an order not yet shipped without paying the shipping costs again and again.”

Helpful Report

Posted 4 years ago

Hello, It is possible to add items to an order with no additional postage charge, providing the order hasn't already been packed. To do this, email customercare@farmergracy.com with the items you would like to add and we will check if it is possible and if so, email you a link to pay the balance for the added bulbs. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I ordered a red hot poker plant on the 11 Dec . It is now the 28 Dec and it has not arrived , as yet . I’m wondering when this plant will be sent . I cannot find out how to contact customer services to make enquiries. The “contact” option on the website does not respond when selected.”

Helpful Report

Posted 4 years ago

Hello, All bulbs and bare root perennials in our current range are shipped out from late Febuary onwards at the correct time for planting. If you would like us to check your order, please contact us at customercare@farmergracy.com and we will be very happy to do so. You can view all of our contact details via the link below: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I’ve yet to plant my bulbs and can’t review a product that hasn’t flowered yet but apart from using Hermes delivery the products appear to be satisfactory. However I shan’t use you again because you use Hermes who left my packet in the pouring rain and didn’t even bother to ring our doorbell. You need to use a more reputable delivery service as Hermes is the worst carrier. This is not a one off or against yourselves but I have had many deliveries via Hermes who don’t respect the parcels.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you had a poor delivery experience. If any of your bulbs are damaged from being left in the rain, please do contact us at customercare@farmergracy.com and we will be happy to help. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I wish you (and most other firms who deliver goods) would put in your request for a review what items were purchased. If you’ve bought several items it is often difficult to remember which goods are concerned.”

Helpful Report

Posted 4 years ago

“The tulip bulbs were in good condition and were easy to plant. The fritillaria bulbs appear to be dehydrated and more difficult to plant as there were no instructions and I am a beginner gardener. The packaging was very good and arrived in good condition. I was disappointed to have to wait a longer time than I anticipated for the delivery and my 'planting window' had passed, so slightly stressful.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback. Please contact us at customercare@farmergracy.com if any of your bulbs appear to be deteriorating and we will be happy to send some replacements to you. We can also advise on planting. Please rest assured that all varieties currently available on our website can be planted throughout November and many types into December. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Please see attached photo of five Lutea bulbs, as you can clearly see that two are useless and can't be used which has spoiled my border plans, Very disappointed with this quality. Joe leckie.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that two of your Fritillaria Lutea have started to deteriorate. Please feel free to contact us at customercare@farmergracy.com and we will be happy to resolve this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Ordered tuberosa bulbs for flower in summer never had any flowers.”

Helpful Report

Posted 4 years ago

Farmer Gracy is rated 4.7 based on 33,609 reviews