Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,609 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

Write Your review

Tell us how Farmer Gracy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farmer Gracy 5 star review on 11th August 2025

1640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was absolutely delighted With my first few orders, so much so I highly recommended you to our daughter in Surrey. I then ordered some crocus bulbs for her as a gift I also ordered the same for me, what a let down, they had already flowered and died, so very disappointing. Don’t know if I will chance an order again. Regards Linda Todd”

Farmer Gracy 3 star review on 13th November 2020

Helpful Report

Posted 4 years ago

Hello, Thank you for your review. The bulbs pictured are Crocus sativus which flower in Oct/Nov, even when not planted. They can be planted right up until mid-November with shoots attached and will still go on to produce more blooms soon afterwards. They will follow every year in autumn afterwards. If you require any planting advice for these, please contact us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I’ll let you know when the bulbs bloom!”

Helpful Report

Posted 4 years ago

“A great range of bulbs, enough choice to suit any garden. Easy website to navigate and purchase products. Unfortunately, delivery is very slow, infact the order has still not arrived and we are nearly into the 4th week since ordering.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you are still waiting for your order. Please contact us at customercare@farmergracy.com and we will check this for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I haven't planted the bulbs out yet, so cannot comment on their quality, however they came well packaged and look good. My only disappointment with Farmer Gracy is the time taken from order to fulfilment; on both occasions that I have used them its been an nine day wait for Hermes to deliver.”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback. We ship the bulbs directly from our warehouse in the Netherlands at the correct time for planting, in mid shipping season the delivery time is around 10 days from the time of ordering, which allows time for us to pack orders carefully and get them on their way. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Well packed, however took a very long time to be sent and to arrive.”

Helpful Report

Posted 4 years ago

“I bought snowdrops, crocus and daffodils. The small bulbs all appeared in good condition. The daffs however were not so good. About 30% had gone soft. Bit disappointing for bulbs bought in October. Perhaps one has to order early to get better quality. I would have said the ones I bought at the local Lidl appeared more healthy. Of course we will see in the spring.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs were soft - they may not perform as well as they should if they are very soft. Please contact us at customercare@farmergracy.com and we can arrange for some replacements for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Top quality bulbs should not have any inferior ones in the order.as you say in your advert all bulbs should be TOP quality although you have refunded one bulb it should not have been supplied”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that one of your bulbs arrived in poor condition, they can very quickly start to deteriorate at this stage in the season. Please do contact us at customercare@farmergracy.com if there is anything left unresolved. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I received the bulbs within a couple of weeks of order which was okay. I would have liked more information about each type of bulb especially planting distance between bulbs. I'm sure this will be inline but I use a PC which is shared and not always convenient. I look forward to seeing my blooms.”

Helpful Report

Posted 4 years ago

“In view of the time of year for making my order of Sternbergia lutia I understood their condition on arrival. The bulbs are now recovering and I am sure thy will flower in the autumn next year (2021). Hence my grading of being acceptable .”

Helpful Report

Posted 4 years ago

“The first delivery was very poor. Two lily plants were rotten and none of the others flowered. My subsequent delivery are planted and I will let you know how they do.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that some of your bulbs have not grown successfully. Please contact us at customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“No problemwith the bulbs, fabulous but the hermes service will put me off ordering again. Delivered to the wrong address, not the first time i have had problems with this courier and tend to avoid buying from places that use them, putting my frustration on the gardeners world group i had over fiftyother people agree and how it has stopped them ordering from yourselves, so maybe it is time to give customers the option on who they use?”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review. We find that our courier delivers most parcels securely and on time - we're sorry that you didn't have a good delivery experience. Please feel free to contact us at customercare@farmergracy.com if there is anything still unresolved. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“The bulbs were easy to order, delivered on time. The reason it is not 5 is that I paid full price and the next day my purchases were in your sale, so I paid over the odds for them, which on a £90 order was a considerable amount for a person on a pension. I was a new customer so didn’t know you had sales.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you narrowly missed out on our sale. We offer promotions throughout the year and sales towards the end of the season when choice becomes far more limited. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“I ordered a variety of tulip bulbs and some 'English' bluebells. The tulips were in excellent shape, but the bluebells were really quite 'soft', so am not hugely confident of a good showing. Time will tell...”

Helpful Report

Posted 4 years ago

Hello, Thank you for getting in touch. If some of your bulbs are soft, please email customercare@farmergracy.com so we can check and send you some replacements. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“All good except the wooden crate - very cheaply made and not worth the cost which is a real shame!”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback. We're sorry to hear that you are not happy with the crate. If it is damaged or unsturdy, do please contact us at customercare@farmergracy.com and we will be happy to replace it or send a refund. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Orders are presented beautifully. It was exciting to receive my first parcel. I ordered a second. Really enjoy shopping with Farmer Gracy. I look forward to the results in Spring. I really do! Orders take a long time to arrive. I still haven’t had order 2..... too late to plant tbh! If someone could look into that for me, that would be great...”

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback! Orders aren't always shipped immediately, it depends how far through the season we are. Do please get in touch at customercare@farmergracy.com and we will check your second order for you. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Would have been a 4 but for the amount of waste packaging. 100 bulbs packed into 10 bags?? Why when one would be suffice and that was right across the whole order.”

Helpful Report

Posted 4 years ago

“Nice stock. Would have scored higher but delivery took so long.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that your delivery took a long time to arrive. Normally delivery takes 3-8 working days once shipped. There is a delay in shipping at the start of the autumn season while we catch up on pre-orders, but estimated delivery times are provided at the time of purchase and all bulbs will be delivered at an appropriate time for planting. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Good quality of bulbs, not yet planted! Spoilt by Hermes poor unhelpful delivery.”

Helpful Report

Posted 4 years ago

Hello, We're sorry to hear that you had a poor delivery experience. If there are any problems with a delivery from us in future, please contact us and we will be able to get any delivery issues sorted. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“Bulbs arrive but takes a while before they are dispatched although you are informed that the various bulbs will be available from a certain month. The worst part of the whole process is HERMES, they say they have received your parcel and will deliver this day between certain times. This never happens, you can wait at home all day and eventually you get an email that says “ We tried to deliver your Farmer Gracy Flower Bulbs parcel today but you weren't in.” “There wasn’t a safe place to leave your parcel so we’ll try again and contact you on the day with more information.”what nonsense, we were in all day. This has happened each time Hermes deliver items, very bad service, as soon as I hear the name Hermes I think “oh here we go again””

Helpful Report

Posted 4 years ago

Hello, Thank you for your feedback. We're sorry to hear that you've had a poor delivery experience. We are always happy to help ensure delivery goes smoothly. If there are any issues or delays with your delivery, do contact us at customercare@farmergracy.com and we will be able to sort it out. All the best, Farmer Gracy Customer Care

Posted 4 years ago

“problems with Fririllaria(split corms) replaced. problems with begonias refunded not as good as expected”

Helpful Report

Posted 4 years ago

Farmer Gracy is rated 4.7 based on 33,609 reviews