Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,608 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,608 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 11th August 2025

1640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As much as I like Farmer Gracy plants I have had quite a few bulbs that haven’t come to anything.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that not all of your bulbs and plants have been successful. Generally, if they appear healthy on arrival, they will grow without any issues provided the right growing conditions and planting time. Please contact customercare@farmergracy.com and we will be happy to advise and resolve. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Products and website are excellent. So too is customer service. Regretably, FG use Hermes as courier, hence only a score of 3. Hermes is woefully managed and unreliable, I am no longer staying in for delivery dates that can be wildly in error. I cannot remember when a Hermes delivery last arrived at the scheduled time. We no longer do business with companies that employ Hermes, so with some regret, I have closed my account with FG.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you have had trouble with your deliveries. Please be assured that we can handle any issues like this for you and also send more specific instructions so you don't have to wait in. If you have still not received your parcel, please contact us at customercare@farmergracy.com so we can get it sorted for you! All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Nerines came in mixed sizes,in one pack two of the three were mouldy,just hoping they grow.”

Helpful Report

Posted 3 years ago

Hello, I'm sorry to hear that you have concerns about your Nerines. Bulb size does vary naturally, and smaller bulbs don't necessarily indicate that the flowers will be smaller - as perennials, these should grow larger each year. A little mildew is usually no concern, and as long as the bulbs feel firm to the touch they should still grow as normal. If in doubt, please contact us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Shocked that the bare rooted astilbe were so small”

Helpful Report

Posted 3 years ago

Hello, I'm sorry to hear that you have concerns about your Astilbe. Roots do vary in thickness naturally, and thinner roots don't necessarily indicate that the flowers will be smaller - as hardy perennials, these will produce larger flowers each year as the roots establish themselves. If you are uncertain about whether or not these roots are viable, please contact us at customercare@farmergracy.com and we'll be happy to advise further. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“How can I review a bulb until it has grown into something? It was delivered in a box. Its planted. Whether it does all that was promised us yet to be relieved. What do u want a pi true of? The earth I p ln wanted it in? Ridiculous”

Helpful Report

Posted 3 years ago

“still waiting for plant that was missed off my order apart from that my amaryllis bulb I had earlier on in the year was fantastic 2 x 2ft tall stems with 5 large flowers on each”

Helpful Report

Posted 3 years ago

Hello, Thank you for your feedback. We're sorry that one of your plants was missing, if you have contacted us already and we have arranged for the missing plant to be sent to you, it will be included in our next available shipment. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“When and if bulbs come up I will say”

Helpful Report

Posted 3 years ago

“Bulbs and plants all very good but delivery through Hermes not!!!!!! The 2 to 8 days always seems to be the later!!!!!”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that your parcel was not delivered on time. Please contact us at customercare@farmergracy.com if you have still not received this parcel or if you require any assistance and we'll be happy to help. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“The only problem l have is that every time I order something, the next day you offer either free delivery or a discount and l miss out.”

Helpful Report

Posted 3 years ago

“The only problem l have is that every time I order something, the next day you offer either free delivery or a discount and l miss out.”

Helpful Report

Posted 3 years ago

Hello, We frequently promote flash sales, offers and discounts via our newsletter. It's worth signing up as you can save yourself a great deal! If in doubt you can always contact our Customer Care team at customercare@farmergracy.com to check which deals and discounts are valid. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“The only problem l have is that every time I order something, the next day you offer either free delivery or a discount and l miss out.”

Helpful Report

Posted 3 years ago

“The only problem l have is that every time I order something, the next day you offer either free delivery or a discount and l miss out.”

Helpful Report

Posted 3 years ago

“My order of 5 aconitum carmichaelii andressii arrived as per schedule and 3 of the small plants looked ok and like aconitums, however, the other 2 were more like rhizomes and look quite different to the others. I have planted them all and will just have to wait and see how they grow”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that there may be in issue with your order. Please contact customercare@farmergracy.com and include a photo if possible and we will be happy to check them for you and replace if needed. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Delivery was very slow, I received notification that the courier were expecting my parcel but it was a week before it was actually sent. The actual tuber was very small, I’ve actually seen them in a chain store for £3 and they are Atleast x4 the size. I’m actually really disappointed and not likely to order from here again”

Helpful Report

Posted 3 years ago

Hello, Thank you for getting in touch. Delivery to the UK usually takes around 3-8 working days. We will send a notification as soon as the parcel is on its way. We hope you enjoy a great display from your dahlia. The varieties we offer are quite special compared with the more common varieties available in chain outlets. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Lots of damage to the dahlia tubers. Not sure if they will grow or not. I have planted them and hoping for the best.”

Helpful Report

Posted 3 years ago

Hello, Dahlias tubers can be quite brittle and sometimes fingers can become detached. please feel free to contact customercare@farmergracy.com and send a photo if you have any concerns and we'll be happy to take a look, or if they are planted now you can always contact us later in the season if there are any issues. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I will reserve judgement until I know things have come up. Just potted up Dahlias and several tubers were broken and it looked as though the stalks had been savaged with a pair of blunt secateurs.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you are disappointed with your tubers. Please contact customercare@farmergracy.com and send some photos, we'll be happy to check whether they're ok or if they need to be replaced. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Ordered 2 Dahlia tubers which I recently received. One of the tubers was very good but the other Cafe Au Lait Supreme was pathetically poor. Doubtful if it will grow. Order no.FG649228.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that one of your dahlias has arrived in poor condition. Please contact customercare@farmergracy.com and we will be happy to assist with this. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Great quality and product price! Shipping is a bit expensive”

Helpful Report

Posted 3 years ago

“Such good reviews but was disappointed with the Begonias that I ordered last year. I was expecting loads of flowers but got very large leaves and a few flowers that didn't last long. I followed instructions so don't know what happened.”

Helpful Report

Posted 3 years ago

Hello, Begonia tubers will naturally produce large leaves and will flower prolifically throughout summer and into autumn given the correct conditions and planting time. Avoid feed unless it is a potassium feed, as fertiliser containing nitrogen can cause additional leaf growth instead of flowers. If you have any further questions, please contact customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Ordered early to ensure bulbs were shipped in September however come October & no dispatch email. Customer services were unapologetic at the delay with a “it is what it is” attitude. Shame really as the bulbs (once they eventually arrived..!) were really good size. Too early to say how well they will flower as it’s still winter - il keep my fingers crossed!”

Helpful Report

Posted 3 years ago

Farmer Gracy is rated 4.7 based on 33,608 reviews