Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,609 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

Write Your review

Tell us how Farmer Gracy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farmer Gracy 5 star review on 11th August 2025

1640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order just recieved, took 12 working days. Box seal broken and box open. One bag of bulbs missing. I have contacted Farmer Gracy but regardless of outcome I will not be reordering . Their use of Hermes has stopped me from ordering from Farmer Gracy again. Once bitten , never again.”

Helpful Report

Posted 3 years ago

Hello, I'm sorry to hear that you received poor service on this occasion. We find Hermes to provide a good service overall, but occasionally parcels suffer some damage in transit. If you haven't already, please contact our Customer Care Team at customercare@farmergracy.com and we will resolve any further issues. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Hermes still says yet to receive parcel from yourselves 6 Dec ordered on 29 nov”

Helpful Report

Posted 3 years ago

Hello, Shipping from the Netherlands typically takes 10 business days from date of dispatch. I hope your bulbs arrived in good time but in case you're still waiting, please contact us at customercare@farmergracy.com and we'll be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Hermes still says yet to receive parcel from yourselves 6 Dec ordered on 29 nov”

Helpful Report

Posted 3 years ago

“Fast delivery reasonable price.Smaller then expected and looked slightly dry. Shall have to wait for spring for results.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that some of your bulbs may have arrived in poor condition. Please contact us at customercare@farmergracy.com with further details and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“The bulbs were great the post took to long”

Helpful Report

Posted 3 years ago

Hello, We're sorry that you are disappointed with the speed of delivery. All bulbs are shipped seasonally and within the optimum time for planting. You can find details of our delivery schedule via the link below: https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I was surprised to see such small bulbs, ask me again to do this survey after flowering.”

Helpful Report

Posted 3 years ago

Hello, Some varieties do grow from small bulbs. If you have any concerns, please send details to customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Took a while to arrive and lacking in update on progress. When arrived very well packaged and presented, 1 bulb was rotten.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that one of your bulbs was rotten on arrival. please contact us at customercare@farmergracy.com with further details and we will of course replace or credit you for the bulb in question. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“The Amarhyllis bulbs came with a damage, half of them where lightly rottened on the surface and up today, they didnt start growing. The labels , fixed with a gum on the bulb, were loose, so by now i planted them as surprise, because i cant see which bulb is which colour.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that some of your Amaryllis bulbs may not be healthy. Usually the name tags are secured with elastic bands. Providing the bulbs are firm, they should grow well, however they don't always start to grow straight away. Please contact us at customercare@farmergracy.com if you find that the bulbs are turning soft. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Can not fault the bulbs, look very good quality. However let down by the length of time they took to dispatch, & using Hermes as a courier meaning they took even longer to arrive.”

Helpful Report

Posted 3 years ago

Hello, We're sorry that you are disappointed with the delivery times. We ship all orders as quickly as possible, and within an optimum planting time. We do apologise if your parcel was delayed in transit and for any inconvenience caused by the delay. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Moat of the bulbs were good but some Allium and Fritlaria bulbs sadly had some mold on them Kind regards Ola”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that some of your bulbs arrived mouldy. Please contact us at customercare@farmergracy.com with further details and we'll be happy to resolve this for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“The quantities were correct, but the size of each bulb was inconsistent, some being very small indeed. I have planted them all and await the results. Not sure I would buy in the sale again. Service however was very good.”

Helpful Report

Posted 3 years ago

Hello, The size of bulbs can vary a little, however some varieties also produce bulblets which become separated from the main bulbs in the packaging. Please contact us at customercare@farmergracy.com if you do not have the correct number of full-sized bulbs. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“They look ok , have potted them up and am looking forward to seeing the shoots appear in a few weeks time.”

Helpful Report

Posted 3 years ago

“Disappointed to receive an email advising my order was despatched but that an item that I had ordered was no longer available. No explanation or alternative offering.”

Helpful Report

Posted 3 years ago

Hello, We're sorry that part of your order couldn't be sent. We check our bulbs regularly at this time of year and if we find that any varieties are starting to deteriorate, we don't send them. To avoid delays, we will issue a refund and send the remaining items. Please accept our apologies for any disappointment. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Marked 'Acceptable' as overall review of this purchase. Perhaps the bulbs will be Very Good but it's been 3 weeks since order and I don't have them yet so a bit soon to be asking for a review. According to the online tracker they haven't even reached the 'out for delivery' stage yet. Will likely be almost a month until they arrive which makes me hesitate about buying again.”

Helpful Report

Posted 3 years ago

Hello, All orders for autumn-planting bulbs are shipped between September and late November at the correct time for planting. Please contact us at customercare@farmergracy.com if your parcel has been delayed in transit, we will be happy to chase it up for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“easy ordering plants arrived very dry soil fallen off roots time will tell if they survived shipping”

Helpful Report

Posted 3 years ago

Hello, Our bare root plants are supplied in bags with loose dry compost which helps to keep the root fresh in transit. Please contact us at customercare@farmergracy.com and we will be happy to check what you ordered and advise accordingly. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Very lengthy delivery period. Still not arrived. Been told they'll be here today. So fingers crossed.”

Helpful Report

Posted 3 years ago

Hello, All bulbs are shipped between September and late November at the correct time for planting. If the delivery has been delayed, please contact us at customercare@farmergracy.com and we'll be happy to chase this up for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Went to plant bulbs and found 4 rotten ones that just crumbled in my hand. The rest look fine. Shame but I guess some will rot. Apart from this, delivery good. Will use again.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that some of your bulbs had deteriorated - natural deterioration can happen quite quickly at this stage in the season. Please contact us at customercare@farmergracy.com so we can resolve this for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Disappointed to receive an email advising my order was despatched but that an item that I had ordered was no longer available. No explanation or alternative offering.”

Helpful Report

Posted 3 years ago

Hello, We're sorry that part of your order couldn't be fulfilled. Later in the season, bulbs can start to deteriorate and if we find that remaining stocks are no longer in a good condition for planting we issue a refund. To avoid delays, we ship the rest of the order straight away. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Disappointed to receive an email advising my order was despatched but that an item that I had ordered was no longer available. No explanation or alternative offering.”

Helpful Report

Posted 3 years ago

Hello, We're sorry that part of your order couldn't be fulfilled. Towards the end of the season, bulbs can quickly start to deteriorate. If we find that any bulbs in your order are not in good condition for planting, we issue a refund for that part of the order. To avoid delays, we send the remaining items in the order straight away. If you have any further queries, you can contact us at customercare@farmergracy.com anytime. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Recent order of fritillaria imperialis bulbs - 1 bulb out of 3 was rotten, so not very happy. Previous orders of dahlia bulbs were a bit hit and miss also.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that one of your bulbs had started to deteriorate. Please contact us at customercare@farmergracy.com and we will be happy to resolve that for you. All the best, Farmer Gracy Customer Care

Posted 3 years ago

Farmer Gracy is rated 4.7 based on 33,609 reviews