Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 33,609 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 33,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 11th August 2025

1640

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed to receive an email advising my order was despatched but that an item that I had ordered was no longer available. No explanation or alternative offering.”

Helpful Report

Posted 3 years ago

Hello, We're sorry that part of your order couldn't be fulfilled. Towards the end fo the season, bulbs can quickly start to deteriorate. If we find that any bulbs in your order are not in good conditions for planting, we issue a refund for that part of the order. To avoid delays, we send the remaining items in the order straight away. If you have any further queries, you can contact us at customercare@farmergracy.com anytime. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Disappointed to receive an email advising my order was despatched but that an item that I had ordered was no longer available. No explanation or alternative offering.”

Helpful Report

Posted 3 years ago

“My goods have taken longer than expected, thank you they are very good I hope they grow well.”

Helpful Report

Posted 3 years ago

Hello, We ship all bulbs for autumn planting between September and late November at an appropriate tie for planting, all preorders are sent first at the start of the shipping season which means that later orders are not shipped straight away. Estimated dispatch times can be found on our shipping schedule via the link below. We're pleased to hear that you are happy with your bulbs and we hope you enjoy a great display! https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Long dispatch time, and order was not complete- (but refunded) flowers should not be for sale if are not available. Must wait till spring time to see how they look when in bloom.”

Helpful Report

Posted 3 years ago

Hello, We're sorry that part of your order could not be sent. Later in the season, bulbs can very quickly start to deteriorate. If we find that bulbs are no longer in good condition for planting, we issue a refund for that part of the order and send the remaining items. We hope that you enjoy a good display from the rest of your bulbs. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“felt I was miss lead on products.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that. Please contact us at customercare@farmergracy.com with further details and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“The bulbs arrived beautifully packaged. Unfortunately some of the bulbs were missing so I had to email and am now waiting for these to arrive which has delayed planting time. The anemone bulbs and ranunculus corms are smaller than others that I’ve received this year from other suppliers but we’ll wait to see what the flowers are like. Sorry I can’t give a better review - would have loved to.”

Helpful Report

Posted 3 years ago

Hello, We're sorry that some of your bulbs were missing. If replacements haven't yet been arranged, please make sure to contact customercare@farmergracy.com and we will be happy to organise that for you. Please note that the Ranunculus Elegance and Anemone Mistral varieties grow from smaller bulbs than that standard varieties, but the do produce wonderful flowers! All the best, Farmer Gracy Customer Care

Posted 3 years ago

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that some bulbs were missing, if replacements have now been arranged they will be sent to you as soon as possible. Regarding Ranunculus and Anemones sizes, the Mistral and Elegance varieties grow from much smaller bulbs than the standard varieties, average bulb sizes can be found on each product page of our website. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Well packaged, but they take too long to arrive.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. All spring bulbs are shipped to arrive at the correct time for planting. You can find further information about delivery in our delivery schedule via the link below. If you have any further questions, please feel free to get in touch at customercare@farmergracy.com and we will be happy to help. https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Tulip bulbs were amazing but disappointed with the quality of the crocus bulbs”

Helpful Report

Posted 3 years ago

“Tulip bulbs great but disappointed with crocus bulbs quality”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you are disappointed with your crocuses. Please contact us at customercare@farmergracy.com with further details and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“To be honest I’m disappointed in the length of time it took my order to arrive. Well over a month. Hopefully the results will be worth it when the bulbs flower in the spring”

Helpful Report

Posted 3 years ago

Hello, We have a delivery schedule available on our website which provides estimated delivery times. All orders placed between May and November are delivered between September and late November at an appropriate time for planting. If you require any further information, please contact customercare@farmergracy.com and we will be happy to advise. https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I wish I could say it was all perfect. But, the reality is, we have been sent the wrong dahlia tubers two years running and tuber quality has been questionable - plants failing to flower or distinct lack of vigour. We’ve been refunded quickly but that doesn’t really compensate for a the compost and the half-empty display later in the year or cost of buying potted dahlias to fill the gaps. We’ve ordered spring bulbs. FG’s wide-ranging selection is very attractive so I’ll be interested to see how they bloom in 2022”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you didn't get the display you had planned. On the whole, our bulbs flower very reliably but we are always happy to refund or replace in cases where there is a fault with the bulbs or tubers supplied. If there is anything left unresolved, do please feel free to contact us again at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“smaller than expected Skins split”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. Please send further details to customercare@farmergracy.com and we will be happy to advise. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Recently purchased an amaryllis bulb as a gift When it arrived it had started to shot and the flower bud was distorted not sure if it will recoverThe problem,in my opinion was caused by poor packing.”

Helpful Report

Posted 3 years ago

Hello, Amaryllis can be very sensitive to temperature changes which may lead them to occasionally sprout in transit. If this happens, the shoot will be very pale until exposed to daylight. If the bulb does not look healthy, please contact us at customercare@farmergracy.com and we will be happy to advise further. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“To be honest I’m disappointed in the length of time it took my order to arrive. Well over a month. Hopefully the results will be worth it when the bulbs flower in the spring”

Helpful Report

Posted 3 years ago

Hello, We ship all bulbs for autumn planting between September and late November, dealing with preorders first at the start of the shipping season. Orders are usually delivered within the estimated timeframes outlined in our delivery schedule, further information can be found via the link below: https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Some bulbs were in pieces. There were not always the number stated in each bag.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that. Please contact us at customercare@farmergracy.com if you haven't already and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Was happy to everything untill the last order which I couldn't finish the payment, it was asking me for my bank code, so after trying several times I've cancelled the order, this didn't happen the first 2 times! Shame I was so looking forward to the Bulbs”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that you had trouble placing your order. Please email a list of the items you would like to order to customercare@farmergracy.com and we will be happy to set this up for you and email you a link to pay the balance. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“my yellow peony didnt have any shots, when said it should have 4 or 5, the white on had little shoots,”

Helpful Report

Posted 3 years ago

Hello, Please send a photo to customercare@farmergracy.com and we will be happy to check whether it's ok. Alternatively, please let us know if you don't see any growth in the spring, we'll be happy to send a replacement if that is the case. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Bulbs look ok but, I wont know the quality until or unless the flower”

Helpful Report

Posted 3 years ago

“Quality of Bulbs great, but after paying for delivery and being bombarded with emails offering free delivery not good, apart from that I will wait to see what grows !”

Helpful Report

Posted 3 years ago

Farmer Gracy is rated 4.7 based on 33,609 reviews