I live in Germany so the bulbs had to be sent to my home address. However, the link to Hermes just showed that finally Hermes had got the parcel but any further steps were impossible to track. On the British Website of Hermes I could not track the parcel because my post code was not accepted. And on the German Website of Hermes the tracking number did not work. So, for one week I just knew that Hermes "has got it", nothing else. It seemed to me as if the bulbs stayed at the Hermes Depot forever. In fact, they were busy in bringing them to me. Everything else was fine. Regards, Werner Barkemeyer