Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 34,889 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 34,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th October 2025

1642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered a few times this year from Farmer Gracy. It has been a first class service in every way.Website really good,good contact from them,delivery swift and packaging and products have been excellent. Dare I say it? But it is true they ttoo have been Amazing! Many many thanks, Grace x”

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Posted 9 months ago

“I ordered a combination of bulbs and bare root perennials arrived in excellent condition, packing and information excellent, from placing my order to delivery I received various emails on the progress very efficient”

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Posted 9 months ago

“Fantastic 🪴 and will buy from again and well packed”

Farmer Gracy 5 star review on 25th April 2025

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Posted 9 months ago

“Shipping perfect, boxes very good, i’m looking forward to seeing the Dahlia tubers flourish. Kind regards”

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Posted 9 months ago

“Many fine plants to choose between! Most of the barerooted perennials that I have bought have grown well; I am happy with the company!”

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Posted 9 months ago

“Very well packaged looking forward to seeing them bloom”

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Posted 9 months ago

“Excellent service. Delivery on time with very good instructions. Plus a gift of beautiful cards .Much appreciated.Many thanks to you all. Kate .”

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Posted 9 months ago

“All plants arrived well packaged and in good condition. And they very kindly delayed my delivery as I needed.”

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Posted 9 months ago

“We have been buy plants from Farmer Gracy for a couple of years and always very pleased with the plants we had an order last week and one plant was missing I contacted them at the weekend which was also Easter holidays they got back as soon as the holiday was over and a plant is now on its way plus I've just done another order 😀 because I can't find anywhere that has such good prices 😀”

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Posted 9 months ago

“I can’t think of anything negative in my first experience of ordering from Farmer Gracy. The website is easy to navigate, a special request was dealt with promptly and helpfully, packaging was excellent and the bulbs etc look very good. I’m looking forward to seeing them flower!”

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Posted 9 months ago

“Hello, I am very disappointed with the delivery of the plants I bought. My purchase was made the 31th of March and was delivered the 23rd of April because the 17th we were not at home as it was a holiday week. The plants delivered were in a very bad state, I have planted them but I doubt they will do well. Best, Virginia Figueras”

Helpful Report

Posted 9 months ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any inconvenience caused. Please note, if you have any specific delivery requirements then please feel free to email customercare@farmergracy.com and we will do our utmost to accommodate. Please feel free to contact us if you have any concerns regarding their growth. All the best, Farmer Gracy Customer Care

Posted 9 months ago

“ORDER FG2309727 Excellent service and excellent plants Will be ordering again in the very near future”

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Posted 9 months ago

“Fabulous service, beautiful flowers and so healthy.”

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Posted 9 months ago

“I have used Farmer Gracy for a number of years. Never been disappointed, and the prices are always good.”

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Posted 9 months ago

“Disappointed! The bulbs arrived in a big box, all but the dahlias in thin plastic bags. The delphiniums were shooting but in half of the packets the shoots were broken off. There was far too much room in the box with no wrapping or padding, so they obviously had been tossed about. No response from customer service so far….”

Helpful Report

Posted 9 months ago

Hello, We're sorry to hear that there is a discrepancy with your order and for any disappointment caused. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either via our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 9 months ago

“Literally no instructions for individual plants, just had to plant them and hope for the best. Not good after paying thirty five pounds.”

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Posted 9 months ago

Hello, We supply some planting information with our orders however, you can find advice in our planting and care section on our website. https://www.farmergracy.co.uk/blogs/planting-care Pleasefeel free send an email to customercare@farmergracy.com and one of the team will be happy to offer advice. All the best, Farmer Gracy Customer Care

Posted 9 months ago

“My bulbs are begining to flower and are looking lovely thank you”

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Posted 9 months ago

“Tutti i bulbi e i rizomi piantati stanno germogliando felicemente. Molto bene, dunque!!!🥰”

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Posted 9 months ago

“Always beautifully presented and packaged. Begonias arrived in excellent condition. Some of the Dahlias were broken not sure if some were meant to behowever but planted anyway. So we now need to wait. Thankyou”

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Posted 9 months ago

Hello, Thank you for your review. Dahlia tubers can be quite fragile and during harvest they can suffer light damage. Bent tubers which appear cracked where they join the neck are common and this won't usually have an impact on the performance of the plant. Please feel free to send an email to customercare@farmergracy.com if you have any concerns regarding their growth and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 9 months ago

“The bulbs look to be healthy, they are planted in my greenhouse ready to go outside when ready.”

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Posted 9 months ago

Farmer Gracy is rated 4.7 based on 34,889 reviews