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Farmer Gracy Reviews

4.7 Rating 37,318 Reviews
93 %
of reviewers recommend Farmer Gracy
4.7
Based on 37,318 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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.....I'm addicted to buying plants for my smallish garden. I just love all things green, variegated, white, flowering or not. I have been ordering (my whole life comes online) plants from anywhere I spot something. Like kiddy in sweet shop!!! Point is I am very, VERY impressed by your Farmer Gracy range, the prices are really competitive. The plants arrive quickly (if right season), there is a very reasonable delivery charge, they come carefully and amazingly well packaged! But most importantly, they are such lovely, healthy plants which thrive!! Thank you so much!!!
Helpful Report
Posted 1 year ago
I really want to say firstly that FG products are great! But the alstroemerias I received have not been at all successful. I made sure I planted correctly being a meticulous person who loves the garden. I love alstroemerias and so wanted them to be a success. Out of the six ordered only two have shown any sign of life.
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that there are concerns regarding the growth of some of the alstroemeria received. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 11 months ago
Not happy with my order.planted straight away ,but nothing . Would like a refund . Will never order again .
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that you are disappointed with your order. Please kindly send an email to customercare@farmergracy.com with details of the issue and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 11 months ago
Bare roots verbena lolipop arrived I planted them as soon as they arrived .....and nothing no sign of growth at all .I'm still waiting to see if the crocosmia bulbs decide to grow......I'm so disappointed as generally the plants have been wonderful, the lupins arrived and are growing well
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that there are concerns regarding the growth of these plants. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 11 months ago
Most plants and bulbs I have purchased have been beautiful but a white hosta I purchased has never grown .
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that there are concerns regarding the growth of one of your hostas. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care
Posted 11 months ago
Delivery, packaging all fine. Bought 4 dahlia tubers, 3 have sprouted one has not. The dahlia Cafe au lait has failed to produce even a single green shoot. They have all had the same treatment. Any suggestions? A replacement would be much appreciated. Thank you
Helpful Report
Posted 1 year ago
Hello, Thank you for your review. The larger dinner plate dahlias can sometimes take longer to sprout. We recommend that you check just beneath the soil surface to see any eyes are starting to develop. If it is yet to show signs of small buds developing around the tubers or if the tubers are turning soft then please kindly contact us so we can replace this dahlia for you. All the best, Farmer Gracy Customer Care
Posted 1 year ago
I have ordered from Farmer Gracy many times. The products are of very good quality , thoughtfully packaged and always a pleasure to receive . All products have flowered / grew well . Will continue to order from them.
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Posted 1 year ago
Very disappointed with my last order. Thought they would have been plants!!
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Posted 1 year ago
Hello, We sell bulbs and bare root perennials. When adding the varieties to your shopping cart the quantities note that they are bare roots and you can select the desired quantity. One the product page for the plant, we have useful information at the bottom of the page, here you will find how to plant and care for the bare roots. We include all the relevant information on the product page to ensure that customers are aware what to expect and how to get the best out of your plants. All the best, Farmer Gracy Customer Care
Posted 1 year ago
I’ve never grown bulbs before but finally having my own house tempted me to have a go. I ordered a selection from farmer gracey to try a lasagne layering effect. The results have been amazing with flowers from January onwards. The tulips are way better than I thought they might be so thank you.
Farmer Gracy 5 star review on 8th May 2025
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Posted 1 year ago
Most were fine but a few of the begonias haven’t started to show yet.
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Posted 1 year ago
3 out of the 4 Dahlias I bought have not developed any kind of signs of life. The were all of the Cafe au Lait variety. I “reached out” via the contact link but not response. I won’t order again I will go to Sarah Raven.
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that there are concerns regarding the growth of your dahlias. Typically they start to produce buds/eyes by around early May, although shoots may not yet have emerged above the soil surface. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care
Posted 1 year ago
Very, very happy! Package arrived intact (very good quality) with clear instructions and the most wonderful invoice. Bare roots well packaged. Planted on 30/04 and 1 week later they are thriving with life, growing very fast and very healthy. Looking forward to plant them in the ground. Thank you Farmer Gracy!
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Posted 1 year ago
Dahlia tubers I bought are doing great, all coming up healthy. Will definitely buy again exceptional service.
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Posted 1 year ago
Wonderful service. Package arrived intact, contents well packaged. Excellent instructions on how to plant the different plants.
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Posted 1 year ago
After recieving many orders over the years and all been good, the last order I received had 4 plants which were dead, 3 of which were all 1 item. I have emailed twice now but as yet have not received a reply. After years of buying plants from this company I am very disappointed with the quality of the root plants and will not buy from them again if they don't reply.
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care
Posted 1 year ago
not sure the plants I got will grow, nobody responded to my concern so far
Helpful Report
Posted 1 year ago
Hello, We're sorry to hear that there is a discrepancy with this order on arrival. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either via the online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care
Posted 1 year ago
Items arrived well packed and within reasonable time frame. Bare roots all looked healthy with signs of growth and all bare roots and dahlia tubers are growing. Very pleased with purchases.
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Posted 1 year ago
Very pleased with my bulbs. They are putting on a fabulous show. Excellent customer service and items very well packaged.
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Posted 1 year ago
Packing and delivery was high standard. All my plants arrived in good condition. And growing great, including my Dalia’s. First time growing these , cannot wait to see them flower. Very well pleased with everything.
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Posted 1 year ago
First order from Farmer Gracy and what a success with the spring bulbs. I've now ordered some summer roots and bulbs and very excited that at last I'm getting fabulous results!
Farmer Gracy 5 star review on 6th May 2025
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Posted 1 year ago
Farmer Gracy is rated 4.7 based on 37,318 reviews