Farmer Gracy Reviews

Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

4.7 Rating 37,317 Reviews

93 %

of reviewers recommend Farmer Gracy

Company Reviews

Metrics

Info

4.7

Based on 37,317 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Farmer Gracy 5 star review on 24th October 2025

1642

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a lot of plants. They all came well packed. Delivery was delayed by a day but I emailed customer services and they responded within an hour. It arrived later that day. Planted immediately in the rain under mulch and all bare roots are growing. Dahlias are starting to show. Bulbs are taking their time. The Astilbe Fanals took to their spots and in less than a month are setting flower which is amazing. Been perfect weather and I have been tending to all the plants. Photos of the Astilbes, & the young Peonies, Eryngium & Echinops.”

Farmer Gracy 5 star review on 17th May 2025

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Posted 1 year ago

“belle reprise sur la quasi totalité!”

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Posted 1 year ago

“My root plug plants were all well packed in their own individual bags of compost with helpful advice and nice packaging. Every one is now growing well and i'm looking forward to when they flower!”

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Posted 1 year ago

“Hi bought a Miscanthus Red Lady a month ago when it was delivered delivered planted it watered it and it died I thought it was not very healthy when I got it, so I contacted Farmer Grady who replaced it when that came it looked a bit better there was a few green shoots on the plant ,with it being bare root I thought ho this will be all right but no the same thing as happened very dissapointed I had all ready sent a photo of the plant”

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Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of your replacement miscanthus and for the disappointment caused. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“I bought 12 begonia potted them straight away & all failed very dissatisfied”

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Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of your begonias. Please kindly send an email to customercare@farmergracy.com with further information and one of the team will be happy to assist. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“I have bought lots from this company and have been mostly happy - bought 4 dahlias and only two have grown - I emailed them and failed to receive a response which was disappointing - had hoped for better”

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Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of some of your dahlias. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 11 months ago

“Ik heb dit jaar voor het eerst planten en bollen gekocht, de meeste planten en bollen zijn goed opgekomen. Maar de duurdere en teerste planten komen niet op, zijn ook zo klein vooral de agapantus en de rose dicentra.”

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Posted 1 year ago

Hallo, Het spijt ons te horen dat er zorgen zijn over de groei van deze planten. Stuur een e-mail naar customercare@farmergracy.com met meer informatie. Een van onze teamleden helpt u graag verder. Met vriendelijke groet, Farmer Gracy Klantenservice

Posted 11 months ago

“I love farmer Gracy, the website is easy to use and many pictures of each item, I have bought many things this year and have not been disappointed. There were a 3 bare roots that needed replaced but in a total of 60+ it was done with no quibble.”

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Posted 1 year ago

“I've had three deliveries from farmer gracy this year. First two great, last one dreadful. Puny dried out bits of root! I did e mail farmer gracy but so far I have just been ignored!”

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Posted 1 year ago

Hello, We're sorry to hear that there are concerns reagrding the condition of your most recent order. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 11 months ago

“Rather disappointed with no response to my recent complaint. Hollyhock roots were VERY. Poor … treated with great care in my greenhouse. No good. Like your response . Aggrieved. M.G.”

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Posted 1 year ago

Hello, We're sorry to hear that you are disappointed with your order. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 11 months ago

“Both bulbs and bare root plants always arrive in good condition. I've been using the company for 4 years and have never had a problem. If plants haven't worked that's usually down to my incompetence! This year I paid particular attention to the growing guides and all of my perennials are growing well.”

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Posted 1 year ago

“Extremely slow dispatch, even when it says it’s dispatched it’s not handed to courier for several days.”

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Posted 1 year ago

Hello, We endeavour to deliver all orders within the time frame outlined on the website and order confirmations. We apologise if your order arrived outside of the time and for any inconvenience caused. Please note, that all orders are shipped from the Netherlands and the tracking updates as soon as the parcel is scanned in the courier's network in the country of destination. All the best, Farmer Gracy Customer Care

Posted 11 months ago

“Ordered 6 Dahlia tubers, potted up and put in the greenhouse, along with 12 tubers from my garden display last year. All of my old tubers well on their way, new tubers from F. G no sign of life at all. Very Very disappointed, have contacted company but no response. Will not order again.”

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Posted 1 year ago

Hello, We're sorry to hear that there are concerns regarding the growth of your dahlias. We endeavour to respond to all emails as soon as possible, we apologise if you have not received a response. Can I kindly request that you check your junk/spam folder just in case. If the matter has not been resolved then please reach out to us again either by our online chat or by phone. 0330 808 7304 All the best, Farmer Gracy Customer Care

Posted 11 months ago

“The bulbs were packaged well but roots had dried up slightly-have now potted in before planting out and seem to be doing okay”

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Posted 1 year ago

“Night and Day Tulips are absolutely gorgeous. What a display, thank you very much”

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Posted 1 year ago

“The only company I use for my gardennow that I have compared quality and sizes, my Tulips compared to others by their side have been MUCH bigger and better blooms , everything I have bought has been top fresh quality, and comparing delivery prices from Netherlands I have paid for same delivery from this country from a big company they have Free Delivery quite a few times which I have taken advantage of, my Buying record is pretty good, bought lots unusual in dark colours , I cannot wait to see what they have for next season I am super exited.”

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Posted 1 year ago

“Absolutely amazing tulips, still flowering after weeks.”

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Posted 1 year ago

“Presi degli Anemoni per la bordura, e degli Oxalis che stanno spuntando! Tutto perfetto✨”

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Posted 1 year ago

“Very good products. Only been using FG for 2 years but any issues I've had have been sorted immediately. I ordered a pink agapanthus which looked worse for wear. FG sent a replacement which also looked dead. Absolutely no problem with a refund. Likewise last year when a Crinum failed. Replacement sent and refund as a gesture. They are always happy to offer advice but at this time of year you need to be patient as they are busy and state that on automated response to email. Overall I'm very happy.”

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Posted 1 year ago

“.....I'm addicted to buying plants for my smallish garden. I just love all things green, variegated, white, flowering or not. I have been ordering (my whole life comes online) plants from anywhere I spot something. Like kiddy in sweet shop!!! Point is I am very, VERY impressed by your Farmer Gracy range, the prices are really competitive. The plants arrive quickly (if right season), there is a very reasonable delivery charge, they come carefully and amazingly well packaged! But most importantly, they are such lovely, healthy plants which thrive!! Thank you so much!!!”

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Posted 1 year ago

Farmer Gracy is rated 4.7 based on 37,317 reviews