Name: Farmer Gracy
Address: Herenweg 436, Noordwijkerhout, South Holland
Rating: 4.73

“To be honest I don’t know. The bulbs arrived in well protected packaging but I don’t know if I’ve put them in correctly or in the right place. Tbh, I actually think you could have done a bit more on the instructions front. That said, I am a total novice.”

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Posted 3 years ago

Hello, Here's a link to our online planting instructions, we hope these are helpful. If you need any further advice, please contact customercare@farmergracy.com and we'll be happy to assist further. https://www.farmergracy.co.uk/pages/planting-instructions All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I was very surprised at how small my parcel was and thought there would be about more bulbs”

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Posted 3 years ago

Hello, Please contact customercare@farmergracy.com and we will be happy to check that what you have received is correct. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“The roots of the Eremurus bulbs were more or less completely broken off. The chosen container was just too small for them. Otherwise the delivery was fine.”

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Posted 3 years ago

Hello, Eremurus roots are very brittle and sometimes they can become detached. Providing most are still attached, they should grow without any issues. Please send us a photo to customercare@farmergracy.com. If it looks like they're not viable we'll be happy to send some replacements. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Some bulbs not viable. 4 Giant allium were half of the original bulb. Service was ok.”

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Posted 3 years ago

Hello, Many large allium varieties normally have a flat side on the bulb. Providing the bulbs feel firm and look healthy, they should grow without any issues. If any bulbs are soft, do please contact us at customercare@farmergracy.com. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“as the bulbs have not as yet grown i can not give my opinion on them yet but as for the service i can not say anything else but superb as they arrived well packed and in a sturdy box so none were damaged in any way .if they flower as good as the service i have already received then i would say you are a excellent service provider of exceptional bulbs”

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Posted 3 years ago

“Bulbs are really good size/quality. Unfortunately this time when I’ve ordered foxtail lily bulbs, as the bulbs were quite big but the package/how it’s been sent was too small for them . As a result I have received them all broken.☹️”

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Posted 3 years ago

Hello, We're sorry to hear that some of your Eremurus bulbs arrived broken. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Can't rate bulbs properly I've yet to see how well the flowers will be like”

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Posted 3 years ago

“I have always loved Farmer Graces bulbs and have been buying from them for many years. The cost of postage, however, has become excessive, thus my rating of only three stars. The products are always five stars.”

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Posted 3 years ago

Hello, We're sorry that the postage charge to Northern Ireland is now more than it used to be, this is because we now need to use a different delivery service to be able to ship bulbs to Northern Ireland successfully. Occasionally we run free postage offers, you can subscribe to our email newsletter and we'll keep you informed! All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I have always loved Farmer Graces bulbs and have been buying from them for many years. The cost of postage, however, has become excessive, thus my rating of only three stars. The products are always five stars.”

Helpful Report

Posted 3 years ago

Hello, We're sorry that the postage charge to Northern Ireland is now more than it used to be, this is because we now need to use a different delivery service to be able to ship bulbs to Northern Ireland successfully. Occasionally we run free postage offers, you can subscribe to our email newsletter and we'll keep you informed! All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I have always loved Farmer Graces bulbs and have been buying from them for many years. The cost of postage, however, has become excessive, thus my rating of only three stars. The products are always five stars.”

Helpful Report

Posted 3 years ago

Hello, We're sorry that the postage charge to Northern Ireland is now more than it used to be, this is because we now need to use a different delivery service to be able to ship bulbs to Northern Ireland successfully. Occasionally we run free postage offers, you can subscribe to our email newsletter and we'll keep you informed! All the best, Farmer Gracy Customer Care

Posted 3 years ago

“I have always loved Farmer Graces bulbs and have been buying from them for many years. The cost of postage, however, has become excessive, thus my rating of only three stars. The products are always five stars.”

Helpful Report

Posted 3 years ago

Hello, We're sorry that the postage charge to Northern Ireland is now more than it used to be, this is because we now need to use a different delivery service to be able to ship bulbs to Northern Ireland successfully. Occasionally we run free postage offers, you can subscribe to our email newsletter and we'll keep you informed! All the best, Farmer Gracy Customer Care

Posted 3 years ago

“My peony bowl of beauty arrived, eventually, with no prior warning! We were leaving for a weeks holiday as it arrived! I’m an amateur gardener and no planting instructions came with the package so let’s see what happens when flowering takes place in the summer 22????”

Helpful Report

Posted 3 years ago

Hello, I'm sorry that your Peony arrived at a bad time. At Farmer Gracy, we ship seasonally to ensure that bulbs arrive at the correct time for planting. A shipping confirmation email is always sent automatically when the bulbs leave our warehouse, if it hasn't appeared in your inbox, please check your other folders. If you ever need us to schedule your order for early or late dispatch, you can always write to us at customercare@farmergracy.com. Planting instructions should have been enclosed in your parcel, but you can always find more information on our website under 'Planting Instructions' or write to us at customercare@farmergracy.com and one of our resident Horticulturists will be happy to answer your queries! All the best, Farmer Gracy Customer Care

Posted 3 years ago

“To many emails To many deals Makes you feel like you didn’t get special deal when you throw out a new one every week. Other than that product and web page are great”

Helpful Report

Posted 3 years ago

Hello, Thank you for your feedback. We aim to inspire our subscribers with news of usual plants and special offers throughout the season. Ordering early means earlier delivery and a wide range of varieties to choose from. As the season progresses, the range becomes more limited and we may promote further discounts which many customers find useful when topping up their displays. If you prefer not to hear of further offers, you can opt out of emails. But of course, we hope that you stay in touch! All the best, Farmer Gracy Customer Care

Posted 3 years ago

“A couple of my bulb bags were short by 2/3 bulbs ☹️ Otherwise it was ok”

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Posted 3 years ago

Hello, We're sorry to hear that some bulbs were missing from your parcel. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“To many emails To many deals Makes you feel like you didn’t get special deal when you throw out a new one every week. Other than that product and web page are great”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear this - if you would like to update your communication preferences, then please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Just received the bulbs will need to wait to see how good they are”

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Posted 3 years ago

“This is stupid. How can I review bulbs when they have NOT been planted or ever come into flower !”

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Posted 3 years ago

“Just received the bulbs will need to wait to see how good they are”

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Posted 3 years ago

“Begonia bulbs were meant to be mixed colours . Turned out all white.”

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Posted 3 years ago

Hello, We're sorry to hear that your begonias are flowering incorrectly. Please do email us at customercare@farmergracy.com and we will be happy to help. All the best, Farmer Gracy Customer Care

Posted 3 years ago

“Little bit disappointed with this order to be honest after waiting just over 3 months for my order it stated 10 bulbs on the packet and only received 8.”

Helpful Report

Posted 3 years ago

Hello, We're sorry to hear that some bulbs were missing from your parcel. Please contact us at customercare@farmergracy.com and we will be happy to resolve any issues. All the best, Farmer Gracy Customer Care

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Farmer Gracy Reviews