Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, HEMDALE BUSINESS PARK, 1 Finch Way, Hemdale Industrial Park, United Kingdom
Rating: 4.62

4.6 Rating 9,683 Reviews

93 %

of reviewers recommend Factory Direct Flooring Ltd

4.6

Based on 9,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park,
HEMDALE BUSINESS PARK,
1 Finch Way, Hemdale Industrial Park
United Kingdom
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 13th March 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly and when they said it would. Good choice”

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Posted 6 years ago

“Good quality products and very quick delivery”

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Posted 6 years ago

“Excellent service received the sample I ordered very quickly, seems a very good quality product.”

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Posted 6 years ago

“Haven't received the sample yet”

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Posted 6 years ago

“Fast delivery, good communication, good-sized sample. Great all-round service.”

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Posted 6 years ago

“Good selection of products and helpful staff if you have any queries.”

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Posted 6 years ago

“GOT MY ORDER WITHIN 3DAYS EXCELLENT SERVICE”

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Posted 6 years ago

“Very helpful excellent quality of service too.”

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Posted 6 years ago

“The samples I ordered came in two days. Very good service”

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Posted 6 years ago

“Fast accurate service with some excellent products.”

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Posted 6 years ago

“Very good service,quality product”

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Posted 6 years ago

“Good efficient service and great product, easy to lay and impressive when fully installed. This is is the second time I have ordered this flooring and most definitely will do so again. I fully recommend Factory Direct Flooring”

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Posted 6 years ago

“good range at reasonable prices, and prompt sample service.”

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Posted 6 years ago

“Really good service and very good flooring”

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Posted 6 years ago

“My builder friend very impressed with the engineered wood I purchased. Looks fantastic. Will use FDF again.”

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Posted 6 years ago

“CAn't write a meaningful review at the present time, as the materials have not been delivered. I have spent the WHOLE day staring down my drive for nothing! #000009941”

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Posted 6 years ago

“Ordering and delivery all very efficient. Product laid and looks good.”

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Posted 6 years ago

“Fast delivery. Great delivery driver”

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Posted 6 years ago

“Good flooring quality flooring.”

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Posted 6 years ago

“Great service so far. Samples arrived very quick.”

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Posted 6 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,683 reviews