Express Electrical Reviews

Name: Express Electrical
Address: Express Electrical, Miry Lane, Wigan, Lancashire
Rating: 4.49

4.5 Rating 1,032 Reviews

87 %

of reviewers recommend Express Electrical

4.5

Based on 1,032 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01942 311000

Email:

onlineenquiries@expresselectrical.net

Location:

Express Electrical,
Miry Lane,
Wigan
Lancashire
WN3 4AF

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Express Electrical 5 star review on 16th August 2025

DavidPhillips

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and delivery, customer service was spot on, would highly recommend!!!!!”

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Posted 3 years ago

Hi John - great to hear you are pleased with our service! See you again soon!

Posted 3 years ago

“Delivered on time and all OK”

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Posted 3 years ago

Hi Roland - thanks for taking the time to leave us a great review. We really appreciate it!

Posted 3 years ago

“great coms, and a very speedy delivery”

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Posted 3 years ago

Hi Jeremy, thanks for your top review!

Posted 3 years ago

“Everything was fine with my second and third last orders but haven't got my very last one yet, which seems to be longer than usual, I usual get my orders 2 or 3 days after order but this time it must be at least 5 days now.”

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Posted 3 years ago

Hi Norman - thanks for your review! Like many companies, we have been faced with strikes by our courier services meaning some slight delays in delivery. If you would like to email us with your order number, we can provide you with tracking details.

Posted 3 years ago

“Item arrived before expected time. Quality of torque screwdriver is very good”

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Posted 3 years ago

Hi Robert - great to hear you're pleased with our service and your new screwdriver!

Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

Thanks for the top review, Robert!

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thanks so much for sharing your experience with us. Hope to see you again soon!

Posted 3 years ago

“Needed materials ASAP for a job and everything arrived next day good prices too”

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Posted 3 years ago

Hi Joe - thanks for your 5 star review! It's really appreciated.

Posted 3 years ago

“Ordered online and Express Electrical were in contact with me throughout. From shipping to tracking they kept me up to date. Will use again”

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Posted 3 years ago

Thanks for your review - we really appreciate it!

Posted 3 years ago

“Cheapest prices i could find online for almost everything i needed. Delivery came no probs. Cheers guys”

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Posted 3 years ago

Hi there - thank you for your review! We're really glad you enjoyed your experience with us - hope to see you again soon!

Posted 3 years ago

“Very good service would definitely use again”

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Posted 4 years ago

Hi Sarah - thank you for your positive review! We really appreciate it.

Posted 4 years ago

“FRAUDSTERS DO NOT USE UNDER ANY CIRCUMSTANCES Ordered items in good faith, advertised as available - they weren’t. Waited over 8 weeks for delivery. Delivery never arrived, Express Electrical blamed courier despite courier never once leaving a card or appearing on my CCTV. Rearranged delivery, didn’t show. Requested refund EXpress Electrical refused as they didn’t have goods in their possession. Parcelforce confirm items back with Express Electrical and still no refund despite asking several times. Have reported to fraud dept of PayPal, my credit card provider and police. DO NOT USE UNDER ANY CIRCUMSTANCES”

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Posted 4 years ago

“Excellent customer service on the phone - helped me find the product I needed no bother”

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Posted 4 years ago

“Very helpful staff on the phone helped me find the product I needed”

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Posted 4 years ago

“Excellent communication on delivery through email and my order was dispatched the same day I ordered meaning I had my order next day”

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Posted 4 years ago

“Quick delivery, competitive on price and easy to order. Will order again.”

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Posted 4 years ago

“My order arrived today but was missing a smoke detector. very difficult to contact them I have sent an email (I think) and tried to contact them via the get in touch messenger which wouldn't sent. Happy to retract this if and when my order is completed.”

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Posted 4 years ago

“Brilliant price, brillaint delivery times, qaulity gear”

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Posted 4 years ago

“How a company loses new customers and customers for life, extremely unprofessional and completely out of touch & incapable. Only service experience this company gave me was when they took my money hundreds of pounds they over promised and certainly didn’t deliver without any apology. Today I celebrate as I finally got my refund through PayPal thanks to them and them only for fighting for my refund as the company wasn’t capable of answering the phone.”

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Posted 4 years ago

“Ordered smoke alarms Jan, said they would arrive in Feb. Never arrived, told they would be shipped first week in March. Waited until the end of March and still didn’t turn up.”

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Posted 4 years ago

Express Electrical is rated 4.5 based on 1,032 reviews