Express Electrical Reviews

Name: Express Electrical
Address: Express Electrical, Miry Lane, Wigan, Lancashire
Rating: 4.52

4.5 Rating 1,105 Reviews

87 %

of reviewers recommend Express Electrical

4.5

Based on 1,105 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01942 311000

Email:

onlineenquiries@expresselectrical.net

Location:

Express Electrical,
Miry Lane,
Wigan
Lancashire
WN3 4AF

Write Your review

Tell us how Express Electrical made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Express Electrical 5 star review on 16th August 2025

DavidPhillips

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Postage high”

Helpful Report

Posted 7 hours ago

“Goods arrived safely , postage could be cheaper !”

Helpful Report

Posted 4 days ago

Hi there, Thank you for your feedback. We’re pleased to hear that your goods arrived safely. We appreciate your comments regarding the postage cost and will certainly take this feedback on board as we continue to review our delivery options. Thank you again for your order and for taking the time to share your feedback. Kind regards, Team Express Electrical

Posted 2 days ago

“always excellent servicd”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for your kind words! We’re delighted to hear that you consistently receive excellent service from us. We really appreciate your continued support! Kind regards, Team Express Electrical

Posted 1 week ago

“Good service, just had to pick up radiator from a layby because lorry couldn't get down the lane but pleased with it and fixing to the wall was straitforward.”

Helpful Report

Posted 2 weeks ago

Hi Richard, Thank you for taking the time to leave us a review. We’re really pleased to hear that you’re happy with your radiator and found the wall fitting straightforward. We’re sorry the delivery lorry couldn’t make it down the lane, but we’re glad collecting it from the lay-by wasn’t too much trouble. We really appreciate your understanding and your kind feedback! Kind regards, Team Express Electrical

Posted 2 weeks ago

“Easy web site to use great selection of products and good prices the only thing I would say needs improvement is the packaging of orders ! My order arrived in three separate boxes with one hanging open with very little tape or packaging to stop the materials rattling around. Other than that great service.”

Helpful Report

Posted 2 months ago

Hi Gareth, Thanks for the 5-star review! We’re glad you found the site easy with a good selection and prices. Sorry about the packaging — we’ll pass your feedback to the team to help improve. Kind regards, Team Express Electrical

Posted 2 months ago

“It was very good service”

Helpful Report

Posted 3 months ago

Hi Robert, Thanks for the 4-star review! We’re glad the service was very good. We appreciate your support and look forward to helping you again. Kind regards, Team Express Electrical

Posted 3 months ago

“good service”

Helpful Report

Posted 8 months ago

Hi there, Thank you for the 4-star review! We’re glad the service was good. If you need anything else, we’re here to help. Kind regards, Team Express Electrical

Posted 8 months ago

“The smoke alarms I ordered from Express Electrical were as described and well packaged. However, for an express service, it took over a week for the items to arrive.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for the review. We’re glad the items were as described and well packaged. We’re sorry for the delay with the express service and appreciate you sharing your experience. If there’s anything we can do to assist or improve next time, please let us know. Kind regards, Team Express Electrical

Posted 8 months ago

“Quick delivery and a good price. You can only really judge how good a company is after there's been an issue. Hence 4 stars. If there's ever a problem and it's sorted efficiently it could be a 5.”

Helpful Report

Posted 9 months ago

Hi John, Thank you for your thoughtful 4-star review! We’re glad the delivery was quick and the price good. If any issue comes up, we’ll sort it efficiently to aim for that elusive 5 stars. If you need anything else, we’re here to help. Warm regards, Team Express Electrical

Posted 9 months ago

“Excellent delivery of goods on two consecutive orders. I only scored 4 stars as in the second delivery an error was made in the number of item delivered. Although I have emailed Express Electricial I have not yet received any response and no contact number is available.”

Helpful Report

Posted 10 months ago

“Super fast delivery, I was shocked as to how fast . Will definitely be doing Business again.”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your wonderful 4-star review! We're delighted to hear that you were impressed with our super fast delivery. Your satisfaction is our priority, and we can't wait to serve you again soon! Best wishes, Team Express Electrical

Posted 1 year ago

“could benefit from better tracking info”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave us a 4-star review! We truly appreciate your feedback. We understand that better tracking information would enhance your experience, and we're constantly working on improvements. Your suggestions help us strive for excellence. We hope to serve you again soon! Best wishes, Team Express Electrical

Posted 1 year ago

“Was late delivery but sorted efficiently by staff member for following day”

Helpful Report

Posted 1 year ago

Hi Asif, Thank you for your 4-star review! We appreciate your understanding regarding the late delivery and are glad our team was able to resolve it efficiently for you. Your feedback is invaluable to us, and we hope to provide an even better experience next time! Warm regards, Team Express Electrical

Posted 1 year ago

“Initial order came quickly but with items missing after a quick email it was resolved and remaining items were sent the following working day… all in all a good service”

Helpful Report

Posted 1 year ago

Hi Jack! Thank you for your great 4-star review! We're happy to hear that your initial order arrived quickly, and we're glad we could resolve the issue with the missing items promptly. Your feedback is important to us, and we appreciate your understanding. We look forward to assisting you again in the future! Warm wishes, Team Express Electrical

Posted 1 year ago

“Items arrived quickly and well packaged”

Helpful Report

Posted 1 year ago

Hi Gurdip! Thank you for your great 4 star review! We're pleased to hear that your items arrived quickly and were well packaged. Your feedback is important to us, and we look forward to serving you again soon!

Posted 1 year ago

“goods delivered in timely manner”

Helpful Report

Posted 1 year ago

Hi there! Thank you for your great 4 star review! We're pleased to hear that your goods were delivered in a timely manner. We always aim to ensure a smooth delivery experience, and we appreciate your feedback. We hope to have the opportunity to serve you again soon!

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

Hi Trevor - thank you for your positive 4 star review! We're glad to hear you received good service. Your feedback encourages us to keep improving. We hope to assist you again in the future!

Posted 1 year ago

“unfortunately, the item was out of stock. I received a full refund”

Helpful Report

Posted 1 year ago

“Prompt response andwell packaged.”

Helpful Report

Posted 1 year ago

“Great service, speedy delivery”

Helpful Report

Posted 1 year ago

Express Electrical is rated 4.5 based on 1,105 reviews