Express Electrical Reviews

Name: Express Electrical
Address: Express Electrical, Miry Lane, Wigan, Lancashire
Rating: 4.48

4.5 Rating 822 Reviews

87 %

of reviewers recommend Express Electrical

4.5

Based on 822 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01942 311000

Email:

onlineenquiries@expresselectrical.net

Location:

Express Electrical,
Miry Lane,
Wigan
Lancashire
WN3 4AF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First order and wrong item sent. Nightmare as no one answers phone calls or replies to emails. A complete mess up !!”

Helpful Report

Posted 2 days ago

Hi there - we're really sorry to hear about the trouble with your order. It’s frustrating when things don’t go as planned, and we apologize for any inconvenience caused by the mix-up. We want to help resolve this as quickly as possible. Please reach out to us at onlineenquiries@expresselectrical.net or call 01942 311000. Thank you for your patience.

Posted 18 hours ago

“Ordered mid afternoon, arrived next day.”

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Posted 3 days ago

Hi there! Thank you for your fantastic 5 star review! We're thrilled that your order arrived the next day. Your feedback means a lot to us, and we can't wait to assist you again in the future!

Posted 18 hours ago

“Took my order, item wasn't in stock Wasted time”

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Posted 5 days ago

Hi Andy - we sincerely apologize for the inconvenience caused by the stock issue. We aim to keep our inventory updated and it's frustrating to hear we missed the mark this time. Your feedback is valuable to us, so please reach out at onlineenquiries@expresselectrical.net or call 01942 311000, and we’ll do our best to assist you further. Thank you for your understanding.

Posted 18 hours ago

“Ordered and delivered next day . Had these items before and good quality.”

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Posted 1 week ago

Hi William! Thank you for your amazing 5 star review! We're delighted to hear that you had a great experience with our next day delivery and that you are satisfied with the quality of our items. Your feedback is greatly appreciated, and we look forward to serving you again soon!

Posted 1 week ago

“Speedy delivery, best price around, great product selection to choose from.”

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Posted 1 week ago

Hi there! Thank you for your fantastic 5 star review! We're thrilled to hear that you found our delivery speedy, our prices competitive, and our product selection impressive. Your feedback is invaluable to us, and we look forward to serving you again soon!

Posted 1 week ago

“As always nice to buy from”

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Posted 1 week ago

Hi Adrian! Thank you so much for your wonderful 5 star review! We're so glad to hear that you had a nice experience shopping with us. Your continued support means everything, and we can’t wait to welcome you back again soon!

Posted 1 week ago

“Good quick delivery. Reasonably priced. Will definitely use again.”

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Posted 2 weeks ago

Hi Ronnie! Thank you so much for your fantastic 5 star review! We're thrilled to hear that you were pleased with the quick delivery and our reasonable prices. Your support means a lot to us, and we can't wait to serve you again in the future!

Posted 2 weeks ago

“showing 3qty live stock so ordered for a next day emergency job! mail that day saying processing, only to receive a mail 5 DAYS later order been cancelled! what sort of sleepy business is this its 2025? Will never use again customer/me let down big time.”

Helpful Report

Posted 2 weeks ago

Hi Philip - we genuinely apologize for the frustration you've experienced. We strive to provide timely service and it's disappointing to hear we fell short. Your feedback is important to us, so please reach out at onlineenquiries@expresselectrical.net or call 01942 311000, and we’d like to make this right. Thank you for bringing this to our attention.

Posted 2 weeks ago

“Easy to use website, simple ordering process and excellent service.”

Helpful Report

Posted 2 weeks ago

Hi Dev! Thank you so much for your amazing 5 star review! We’re really glad to hear that you found our website easy to use and the ordering process simple. Your satisfaction means the world to us, and we truly appreciate your kind words about our service. We can’t wait to assist you again in the future!

Posted 2 weeks ago

“Don't trust them with your money because I was swindled. Thankfully, I contacted COVSECLTD.COM and received my money back.”

Helpful Report

Posted 2 weeks ago

Hi Daniel - we're truly sorry to hear about your experience. We take such matters seriously and would appreciate the chance to address your concerns. Please reach out to us at onlineenquiries@expresselectrical.net or call 01942 311000 so we can help resolve this for you.

Posted 2 weeks ago

“Quick delivery at a very competitive price.”

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Posted 1 month ago

Hi Stephen! Thank you for your fantastic 5 star review! We're delighted to hear that you received quick delivery at a competitive price. Your satisfaction is our top priority, and we truly appreciate your feedback. We look forward to serving you again soon!

Posted 1 month ago

“very fast delivery and very good sevice particularly when as i had query regarding some time delayed rcd's”

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Posted 1 month ago

Hi Ann! Thank you for your wonderful 5 star review! We're delighted to hear that you experienced fast delivery and great service, especially with your query about the RCDs. Your satisfaction is incredibly important to us, and we appreciate your feedback. We look forward to helping you again soon!

Posted 1 month ago

“Item's I ordered were well packaged and delivered very fast. Items are now fitted and working as expected. Very happy.”

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Posted 1 month ago

Hi Neil! Thank you for your fantastic 5 star review! We're thrilled to hear that your items were well packaged and delivered quickly, and that they're working perfectly for you. Your satisfaction is our priority, and we truly appreciate your feedback. We look forward to serving you again soon!

Posted 1 month ago

“Good service, would use you again. Fair prices”

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Posted 1 month ago

Hi Benjamin! Thank you for your amazing 5 star review! We're so glad to hear you had a good experience with our service and found our prices fair. Your support means a lot to us, and we can't wait to assist you again in the future!

Posted 1 month ago

“Great service , superb price”

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Posted 1 month ago

Hi Colin! Thank you so much for your fantastic 5 star review! We're thrilled to hear that you found our service great and our prices superb. Providing excellent value and service is what we aim for, and your feedback truly motivates us. We look forward to serving you again in the future!

Posted 1 month ago

“Extremely good value, very prompt delivery and excellent and friendly after-sales customer service, quickly rectifying a minor issue I had with one item. A reliable benchmark to judge a good seller is how well you're treated should you need any after-sales assistance and I found this company amazing. Thank you very much.”

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Posted 1 month ago

Hi Andrew! Thank you for your wonderful 5 star review! We’re delighted to hear that you found such great value and enjoyed our prompt delivery and friendly after-sales service. Your experience is what we strive for, and it’s fantastic to know we could assist you effectively. We appreciate your kind words and look forward to helping you again in the future!

Posted 1 month ago

“goods delivered in timely manner”

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Posted 1 month ago

Hi there! Thank you for your great 4 star review! We're pleased to hear that your goods were delivered in a timely manner. We always aim to ensure a smooth delivery experience, and we appreciate your feedback. We hope to have the opportunity to serve you again soon!

Posted 1 month ago

“Used a few times now and am very pleased, good prices and delivery was fast with all items correct.”

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Posted 1 month ago

Hi David - thank you for your fantastic 5 star review! We’re so glad to hear that you’ve had positive experiences with us. Ensuring fast delivery and accurate orders is what we strive for, and it’s wonderful to know you’re pleased. We can’t wait to serve you again soon!

Posted 1 month ago

“Excellent service couldn’t ask for any better”

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Posted 1 month ago

Hi Phil - thank you so much for your amazing 5 star review! We're thrilled to hear that you found our service excellent. Your satisfaction is our top priority, and we look forward to serving you again soon!

Posted 1 month ago

“Very reliable. Kept me informed all the way. Said next day delivery and it was. Would definitely use again and recommend”

Helpful Report

Posted 1 month ago

Hi Paul - thank you for your wonderful 5 star review! We’re delighted to hear you found us reliable and that our communication met your expectations. Your recommendation means the world to us, and we can’t wait to assist you again soon!

Posted 1 month ago

Express Electrical is rated 4.5 based on 822 reviews