Express Electrical Reviews

Name: Express Electrical
Address: Express Electrical, Miry Lane, Wigan, Lancashire
Rating: 4.49

4.5 Rating 894 Reviews

87 %

of reviewers recommend Express Electrical

4.5

Based on 894 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01942 311000

Email:

onlineenquiries@expresselectrical.net

Location:

Express Electrical,
Miry Lane,
Wigan
Lancashire
WN3 4AF

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Express Electrical 5 star review on 16th August 2025

DavidPhillips

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the product and delivery time. I have ordered consumer units from this company several times before and every time i have to chase them for an invoice for my books. Why you don't get one automatically is beyond me. I stopped using them 3 months ago for this reason. I ordered this time by mistake, twice in the same week and it's the same issue and they don't reply to my email when i ask for one. I have now removed the shortcut on my PC to the website so i don't do it again. If you don't need a receipt they are good.”

Helpful Report

Posted 1 month ago

Hi Gareth, Thank you for your review and for sharing your experience. We're glad to hear you're happy with the product and delivery time. We apologize for any inconvenience caused by the invoice issue; your feedback is important, and we understand how essential it is to have proper documentation for your records. We're actively working to improve this process and enhance customer communication. We hope to see you back in the future! Warm regards, Team Express Electrical

Posted 1 month ago

“could benefit from better tracking info”

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Posted 1 month ago

Hi there, Thank you for taking the time to leave us a 4-star review! We truly appreciate your feedback. We understand that better tracking information would enhance your experience, and we're constantly working on improvements. Your suggestions help us strive for excellence. We hope to serve you again soon! Best wishes, Team Express Electrical

Posted 1 month ago

“Very impressive,goods arrived next day.”

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Posted 1 month ago

Hi there, Thank you so much for your impressive 5-star review! We're thrilled to hear that your goods arrived the next day. Providing prompt service is our aim, and your feedback truly brightens our day! We look forward to serving you again soon. Best wishes, Team Express Electrical

Posted 1 month ago

“What an excellent company to deal with fast delivery and well prices what more could you aske”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you for your amazing 5-star review! We're delighted to hear that you found our delivery fast and our prices well-priced. Your satisfaction is what drives us, and we look forward to serving you again soon! Best wishes, Team Express Electrical

Posted 1 month ago

“items ordered arrived on time and are as expected”

Helpful Report

Posted 1 month ago

Hi JaneIndge, Thank you for your fantastic 5-star review! We're so happy to hear that your items arrived on time and met your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future! Warm regards, Team Express Electrical

Posted 1 month ago

“Fantastic service. I have ordered both each time with Saul and couldn’t fault him. Will definitely be using again.”

Helpful Report

Posted 1 month ago

Hi Tom, Thank you for your fantastic 5-star review! We're thrilled to hear that you received exceptional service from Saul. Your support means a lot to us, and we can't wait to assist you again in the future! Warm regards, Team Express Electrical

Posted 1 month ago

“Very good service”

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Posted 2 months ago

Hi Richard, Thank you for your great 5-star review! We're so pleased to hear you had a very good service experience. Your feedback means a lot to us and inspires our team to keep delivering the best. We look forward to serving you again soon! Warm regards, Team Express Electrical

Posted 1 month ago

“Great items delivered the next day. First class all round”

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Posted 2 months ago

Hi there, Thank you for your wonderful 5-star review! We're delighted to hear you received great items delivered the next day. Your feedback is truly appreciated, and it inspires us to continue providing top-notch service. We can't wait to assist you again soon! Warm regards, Team Express Electrical

Posted 1 month ago

“First class service”

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Posted 2 months ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that you experienced first-class service. Your kind words motivate us to keep up the great work. We truly appreciate your feedback and look forward to assisting you again in the future! Warm regards, Team Express Electrical

Posted 1 month ago

“Have sent me a damaged light and are ignoring all my calls, emails and voicemails. Shocking”

Helpful Report

Posted 2 months ago

Hi there - we're really sorry to hear about the issues you experienced with your order. It’s unacceptable to receive a damaged item, and we understand how frustrating it must be not to hear back from us. Your concerns are important to us, and we want to make this right. Please reach out to us at onlineenquiries@expresselectrical.net or call 01942 311000, and we’ll ensure that your concerns are addressed as soon as possible. Kind regards, Team Express Electrical

Posted 2 months ago

“Fast service, excellent”

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Posted 2 months ago

Hi David, Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced our fast service and found it excellent. Your satisfaction means the world to us, and we appreciate your feedback. We look forward to serving you again in the future! Best wishes, Team Express Electrical

Posted 2 months ago

“Delivery was on time and equipment ordered arrived safely and undamaged.”

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Posted 2 months ago

Hi John, Thank you for your fantastic 5-star review! We're thrilled to hear that your delivery was on time and that everything arrived safely and undamaged. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again soon! Kind regards, Team Express Electrical

Posted 2 months ago

“delivery was quick which is always a good service”

Helpful Report

Posted 2 months ago

Hi Alexander, Thank you for your wonderful 5-star review! We’re delighted to hear that you found our delivery quick. Speedy service is something we strive for, and your feedback is greatly appreciated. We look forward to serving you again! Warm regards, Team Express Electrical

Posted 2 months ago

“Took over a week.”

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Posted 2 months ago

Hi Angus, Thank you for your 3-star review. We understand that waiting over a week for delivery can be frustrating and appreciate your patience during this time. Your feedback is important to us, and we are always looking for ways to improve our services. We hope to serve you better in the future! Best wishes, Team Express Electrical

Posted 2 months ago

“Was late delivery but sorted efficiently by staff member for following day”

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Posted 2 months ago

Hi Asif, Thank you for your 4-star review! We appreciate your understanding regarding the late delivery and are glad our team was able to resolve it efficiently for you. Your feedback is invaluable to us, and we hope to provide an even better experience next time! Warm regards, Team Express Electrical

Posted 2 months ago

“SAUL WAS GREAT, GOODS ARRIVED ON TIME & WHOLE PROCESS WAS GREAT”

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Posted 2 months ago

Hi there! Thank you for your amazing 5-star review! We're thrilled to hear that Saul provided great service and that your goods arrived on time. We truly appreciate your positive feedback and look forward to assisting you again in the future! Warm regards, Team Express Electrical

Posted 2 months ago

“Excellent product . Very speedy delivery . Superb service all round.”

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Posted 2 months ago

Hi Geoff, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our product excellent and enjoyed speedy delivery along with superb service. Your feedback is truly appreciated, and we look forward to serving you again soon! Warm regards, Team Express Electrical

Posted 2 months ago

“Very competitive price and quick delivery. I would certainly use them again and would recommend them to friends”

Helpful Report

Posted 2 months ago

Hi Michael! Thank you for your wonderful 5-star review! We're delighted to hear that you found our prices competitive and enjoyed quick delivery. Your recommendation means a lot to us, and we look forward to serving you again in the future! Warm regards, Team Express Electrical

Posted 2 months ago

“Always 1st class. From the price to delivery. Never any problems.”

Helpful Report

Posted 2 months ago

Hi DavidWilson! Thank you for your wonderful 5-star review! We’re so glad to hear that you consistently have a first-class experience with us, from pricing to delivery. Your satisfaction is our priority, and we appreciate your continued support! Warm regards, Team Express Electrical

Posted 2 months ago

“Excellent service!”

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Posted 2 months ago

Hi James! Thank you for your excellent 5-star review! We're thrilled to hear you experienced our outstanding service. Your support means the world to us, and we're here to help whenever you need! Warm regards, Team Express Electrical

Posted 2 months ago

Express Electrical is rated 4.5 based on 894 reviews