Express Electrical Reviews

Name: Express Electrical
Address: Express Electrical, Miry Lane, Wigan, Lancashire
Rating: 4.49

4.5 Rating 857 Reviews

87 %

of reviewers recommend Express Electrical

4.5

Based on 857 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01942 311000

Email:

onlineenquiries@expresselectrical.net

Location:

Express Electrical,
Miry Lane,
Wigan
Lancashire
WN3 4AF

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service.”

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Posted 4 months ago

“Staff really helpful and all items arrived next day as promised.”

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Posted 4 months ago

“Phoned to see why my next day delivery wasn't happening. Person said he would look into it and phone me back. Didn't happen. Phoned back 3 times but no answer. Waited 4 days for my goods.”

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Posted 1 year ago

“Great service particularly from Muhammad Makki Thanks”

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Posted 1 year ago

Hi Chris - thank you for taking the time to leave us a 5 star review. We are so pleased to hear that you are happy with our service and we'll be sure to pass over your feedback to Muhammad.

Posted 1 year ago

“Spoken to Mo a few times now when I’ve rang up. Nothing is too much bother he always makes sure I get what I need next day”

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Posted 1 year ago

Hi Peter - thank you for taking the time to leave a 5 star review. We are so pleased that you are happy with our service and we will be sure to pass this feedback over to Mo! See you again soon.

Posted 1 year ago

“Been dealing with Callum @ Express Elec for a while now, always gets what I need at a good price & arrives in time for jobs booked, VAT invoices sent over straight away, great service mate!”

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Posted 1 year ago

Hi Lewis - thank you for taking the time to leave us a 5 star review. We really appreciate you taking the time out to let us know how we did. See you again soon!

Posted 1 year ago

“Had an issue with my order for G10 bulbs . The code was correct but the wattage was not 6.5 as advertised. It came as 4.9 w. Mo checked the stock and even rang the supplier to confirm that the items supplied were correct. He did this late on Friday afternoon so full credit to the service I received.”

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Posted 1 year ago

Hi Graham - thanks for the 5 star review. Mistakes can happen from time to time, however, we will always go above and beyond to put it right. Thanks for shopping with us, see you again soon!

Posted 1 year ago

“I nearly didn't buy from you because your Trustpilot score is TERRIBLE(!) even though you were £100 cheaper than anywhere else, but I'm glad I did: superfast delivery (next day), well packed, good comms, excellent tracking. A perfect transaction, so thanks. Would recommend to anyone. Now I know not to always trust Trustpilot.”

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Posted 2 years ago

Hi Steve - thank you for your 5 tar review! We are so pleased that you are happy with our service, prices, packaging, communications and tracking! See you again soon!

Posted 2 years ago

“I Spoke to customer services prior to placing order who were extremely helpful, therefor I placed order which arrived the following morning.”

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Posted 2 years ago

Hi Keith - thanks for taking the time to leave us a 5 star review! We are so pleased that you are happy with our customer service.

Posted 2 years ago

“Excellent Customer Care!Excellent communication!”

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Posted 2 years ago

Hi Attila - thanks so much for the top review! We are so pleased that you are happy with our customer service. See you again soon.

Posted 2 years ago

“Customer Service - BRILLIANT the lady I spoke with was FIRST CLASS!! Will 100 percent be ordering with Express again!!! 10/10”

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Posted 2 years ago

Hi Steven - many thanks for your top review. We really appreciate you letting us know how we did.

Posted 2 years ago

“Their customer service was brilliant. Really helpful. And my parcel arrived ahead of time!”

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Posted 2 years ago

Hi Gill - thank you for your top review! We are so pleased that you're happy with our service. See you again soon!

Posted 2 years ago

Express Electrical is rated 4.5 based on 857 reviews