“Ok this is deserved...
I gave these guys grief for poor communication and concern for length of time they took to deliver.
Well, I received 2 smoke and 1 heat just over 3 weeks from my order. I didn’t receive an email confirmation. And only got automatic reply’s when I tried to email them. Thus the concern.
3 units delivered, 3 units fitted
Absolutely no fuss.
Cost me less than £100 for all 3
Other suppliers were quoting £80 a unit.
100% back these guys and anyone in the same position I was in.
Give it time. They came in less than a month for me.
Although Express Electrical Ltd you could be better at your customer communication.
Automatic email replies do not promote confidence in your customers. Just saying.
Cheers guys
Wear ear plugs when testing, they are feckin loud.”
“If your looking for a company who have fantastic customer services then this is it - everytime I contacted them to place smoke alarm orders they couldn't do enough - will GRW Handyman Services we will be using you all the time ty”
“Highly Recommend the Stockport Branch - Tom & Paul are both a pleasure to deal with anytime i have been in. Paul is my main point of contact who goes above and beyond for me each time i place an order, nothing is ever too much trouble and is incredibly helpful with orders & deliveries if i cannot collect. If you want an electrical wholesaler who will genuinely take care of your electrical needs, this is definitely the place for you. Very reliable and consistently provide a high quality service. Thanks again guys :)”
“I have been using Express Electrical for about a year now, they have always been on time with thier deliveries, especially through these Covid times, I recommended them for there price and comunication with orders placed.”
“Great price, great service, quick delivery & excellent aftersales. Contacted them with a couple of questions and they couldn't have been more helpful.”
“These guys blow the other wholesalers out the water, very competitive prices and excellent service. Ordered off them a few times now and I’ve always been kept up to date about my order and any items which are out of stock they inform me straight away and always offer an alternative or give a date as to when I will receive that item. A few ‘main stream’ wholesalers could learn a lot off these guys.”
