Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,904 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price was very good for us,a lot cheaper than saga. Booked with you last year as well.”

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Posted 7 years ago

“So far so good with easy to follow application form but I guess the proof of the company will come if I have to make a claim, came out with a competative price and includes cruises which for me is a big plus.”

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Posted 7 years ago

“They offered the cover my wife and I needed and it was necessary to make a claim last year which was dealt with efficiently. However, I have recently been a little disappointed. Last year I purchased a single trip policy for a cruise we are taking in June this year. In the meantime we booked two more holidays and decided to take out an annual trip policy which meant we did not need the single trip policy. However, when I enquired about a refund or partial refund of the premium paid for the single trip policy my request was declined. This was some what disappointing as we have purchased a number of policies with Explorer over the last two years.”

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Posted 7 years ago

“I am used to your system and find it easy to gain travel insurance online, with Explorer. However the proof of how good and efficient you are can only be judged when I have the need to make a claim.”

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Posted 7 years ago

“Easy to use website. Competitive price for pre existing conditions.”

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Posted 7 years ago

“Easy to fill in online,the test is if does what says on the tin.I hope I never have lodge a claim,but that will be the test...”

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Posted 7 years ago

“Most competitive quote”

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Posted 7 years ago

“Able to give my husband insurance even though he has many health issues.”

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Posted 7 years ago

“Clear details during phone conversation and politely efficient”

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Posted 7 years ago

“Ease of purchase, but I have not yet taken the insured holiday so I can't comment further at the present time.”

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Posted 7 years ago

“Easy to use website and covers older travellers”

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Posted 7 years ago

“Policy covered my health condition without any problems”

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Posted 7 years ago

“Financial - But ....”

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Posted 7 years ago

“Policy meets requirements and application forms straightforward.”

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Posted 7 years ago

“Solved an unnecessary problem and enabled us to continue to take holidays abroad.”

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Posted 7 years ago

“good price and very competative”

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Posted 7 years ago

“In the past year, we had to make a claim (the first time we ever claimed on any insurance!) with your insurance company for a trip that was, unfortunately, cancelled through no fault of ours. The Explore Team were very helpful in sorting out the claim. And they didn't put up the premiums for the next year as I thought they would.”

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Posted 7 years ago

“Exactly as expected”

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Posted 7 years ago

“They quickly sorted out a problem I had completing the health questionnaire.”

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Posted 7 years ago

“The purchase was quick and easy ,the main attributes of the policy were explained and the details were soon available on my e mail account.”

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Posted 7 years ago

Explorer Travel Insurance is rated 4.6 based on 5,904 reviews