Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,861 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good telephone experience and acceptable premium offer. Hopefully will not have a claim!”

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Posted 7 years ago

“reasonable price for 12 nights I always did insurance yearly I find this very expensive as you all put the prices up according to age every year it goes up i have mild asthma i don't take any other medication and the price i was given was more than my holiday i think it should go on any claims that have been had feel that i am penalised because of my age”

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Posted 7 years ago

“I feel I cannot comment as I did not require any assistance.”

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Posted 7 years ago

“The age factor - you insure seniors. Important as we are fitter and live longer. Other insurance companies still practice old templates.”

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Posted 7 years ago

“When we arranged our travel insurance we were surprised at how easy it was.. What I did not know was that when I filled out the form first the cost showed £56.71, I decided to check it back, found a mistake and redid it. I filled the form a second time, the cost came back at £48.00, satisfied that it had been completed accurately I completed the transaction, and we have received the document. There was a nagging doubt about whether or not the two had gone through, I tried to e-mail you a few time but got no reply, so when I received my bill I see that the TWO applications had gone though and been charged I was disappointed. So I want to know why I have to pay for something I have not received, is it a mistake and can it be rectified.”

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Posted 7 years ago

“Good price; adequate cover”

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Posted 7 years ago

“Premiums are always cheaper than other Insurance Companies and Staff are always pleasant and polite.”

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Posted 7 years ago

“Easy to arrange. price satisfactory . able to include cover for pre-existing medical conditions”

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Posted 7 years ago

“Treated us well when we renewed”

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Posted 7 years ago

“Fair price and helpful”

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Posted 7 years ago

“The online service was easy and efficient”

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Posted 7 years ago

“It has provided the insurance I need at a reasonable price. I have not had to claim and trust I will not have to do so.”

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Posted 7 years ago

“Good value”

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Posted 7 years ago

“I found the price was very competitive”

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Posted 7 years ago

“easy to apply and reasonable price”

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Posted 7 years ago

“covered us for what we needed”

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Posted 7 years ago

“by giving me insurance I needed”

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Posted 7 years ago

“Very good and polite customer service”

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Posted 7 years ago

“I wouldn't say it did.”

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Posted 7 years ago

“have not needed to use it yet so cannot comment . telephone purchase good”

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Posted 7 years ago

Explorer Travel Insurance is rated 4.6 based on 5,861 reviews