Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,786 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,786 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Suited to my holiday requirements and so easy to arrange. Great service.”

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Posted 3 years ago

“The process to purchase is straight forward but as we have not had to claim ,we cannot comment .”

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Posted 3 years ago

“Very competitive rates”

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Posted 3 years ago

“no problem at all good service have used explorer travel insurance before with no hassle.”

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Posted 3 years ago

“Quick and easy quote, easy to set up and very competitive price.”

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Posted 3 years ago

“Never had to make a claim, so no idea of how good or bad it is.”

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Posted 3 years ago

“Have been a regular customer for over 5 years now and have never had a problem with them web site good and very fast policies are good value”

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Posted 3 years ago

“This is third or fourth time we have purchased travel insurance through Explorer I find both the simple online booking system and value for money the main reason for the choice for any holiday destination.”

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Posted 3 years ago

“I have dealt with Explorer Travel Insurances many times and have found their service excellent as I have various health problems which they have covered on my insurances at a very reasonable cost. I once had to make a claim for my husband as he had required medical assistance during a cruise we were on and when we returned home I sent off the claim form with the covering letter from the cruise doctor and within a matter of days I had received the money back for the treatment my husband had received. The service was first class and would recommend them. I have already recommended them to my friends.”

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Posted 3 years ago

“We got covid and have had to claim for our holiday, we can’t get hold of anyone, sent our claim 2 weeks ago and have heard nothing back. When buying it they were very helpful on the phone. If they could be as helpful with the claim I would appreciate it”

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Posted 3 years ago

“Explored many options for travel insurance and Explorer provided the most comprehensive cover at a reasonable price”

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Posted 3 years ago

“Simple and effective process”

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Posted 3 years ago

“excellent service and good prices”

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Posted 3 years ago

“Hopefully never gave to use but well covered just in case”

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Posted 3 years ago

“Quick reasonable price and professional”

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Posted 3 years ago

“Our travel insurance quote was dealt with efficiently. Would recommend Explorer to my friends”

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Posted 3 years ago

“Competitive quote for a single trip planned later this year. Hopefully, we won’t have to make a claim ! Rating based on website experience, not a claim.”

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Posted 3 years ago

“I found the website clear and easy to use, and the cover was good.”

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Posted 3 years ago

“Very good , easy to use sight”

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Posted 4 years ago

“I have asked Explorer a number of times for a policy refund which is what reputable insurers have done with their customers, due to my whole trip/flight being cancelled by Covid19 restrictions. (not the cancelled trip to Australia, and all that may entail, but just the fee for the unused policy...this is what I have asked for). Completely ignored.”

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Posted 4 years ago

Explorer Travel Insurance is rated 4.6 based on 5,786 reviews