Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,786 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,786 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Straight forward easy to understand application and competitive price.”

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Posted 5 years ago

“As I haven't had to use it yet, and as insurance is for future happenings, I cannot really review what has not yet occurred.”

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Posted 5 years ago

“Sales dept very helpful and efficient”

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Posted 5 years ago

“Straightforward application. Friendly staff.”

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Posted 5 years ago

“Excellent cover”

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Posted 5 years ago

“Always very help I have been using you for a few years now and the insurance is very reasonable”

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Posted 5 years ago

“Site easy to use and prices reasonable - have used this company before and had to cancel due to my wife's injury and they were fast and efficient in sending us the cancellation coverage”

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Posted 5 years ago

“Easy quote and application process. Quote was so much cheaper than other companies.”

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Posted 5 years ago

“Easy to use website, and insurance at a reasonable price for a good range of cover including existing health issues.”

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Posted 5 years ago

“I have used your company for several holidays over the last few years and found your customer service excellent.”

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Posted 5 years ago

“explorer is a preferred option for people in our age group with pre existing medical conditions . All our insurances both local an international have been easy to arrange with excellent pricing. Many thanks. Francis and Maureen Boughton”

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Posted 5 years ago

“Efficient service in provision of our policy”

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Posted 5 years ago

“Clear concise web site so you know where you stand. Experienced personnel and you had confidence in what they told you. So overall a good experience in booking our travel insurance yet again with Explorer.”

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Posted 5 years ago

“Have used explorer insurance for a number of years and find all the operators that I have spoken to very helpful and explained reasons for differences in policy and price.”

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Posted 5 years ago

“I had two phone conversations with the first adviser, & was disappointed with the outcome. She spoke very rapidly and did not reference any ‘previous customer’ benefit. I was tempted to get cover from another provider but felt the Explorer insurance was comprehensive & didn’t relish going through the whole procedure again with a new insurer. I made a third phone call to clarify some info & spoke with a different adviser- this was a much better experience - she took her time, acknowledged l was a previous customer & she ‘saved the day’ as far as I was concerned & I renewed the insurance, but the first adviser nearly lost our custom - perhaps some training would help.”

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Posted 5 years ago

“I do not know what to say as it is all done online but the quote and Terms were acceptable so I went for it!!”

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Posted 5 years ago

“Easy to renew policy after calling with reminder. No increase in price for additional extra medications..”

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Posted 5 years ago

“Got good deal for 12 day cruise to the Persian gulf for Jan 2020 so inquired about a 8 day cruise around the Mediterranean and got a quote twice the cost of the Persian one so not very consistent”

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Posted 5 years ago

“Straightforward quotation process with generous acceptance terms for existing medical conditions and favourable premiums compared to other providers”

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Posted 5 years ago

“Excellent process and service when purchasing this travel insurance on line.”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,786 reviews