Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,824 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,824 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“when I contacted Explorer, the gentleman was very helpful and easy to talk to.”

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Posted 5 years ago

“Had no problems obtaining information I required”

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Posted 5 years ago

“Very easy to purchase, and good value. We have not, and hope not, to have to use the insurance, but the procedures are clear.”

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Posted 5 years ago

“Not had to make use of the policy , however the cover was comprehensive and competitively priced”

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Posted 5 years ago

“Efficient and effective.”

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Posted 5 years ago

“Still away on our trip no problems so far!!!!”

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Posted 5 years ago

“Very well explained and presented the all process of screening. And all the Documentation was very well put together.”

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Posted 5 years ago

“The site was very easy to use, get a quote and purchase our Multi-trip annual insurance. Very happy with the price too.”

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Posted 5 years ago

“Very Happy with the ExplorerTravel Insurance Policy I have used in the past. Will not hesitate to use Explorer Travel Insurance again for other Holidays in the future. Quick and easy done online.”

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Posted 5 years ago

“Excellent service. Bought the annual travel policy online, but there were a couple of queries. I telephoned Explorer Travel Insurance and the advisor sorted out my issues quickly and even gave me a small refund.”

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Posted 5 years ago

“Easy to use site - really good price. Thankfully did not need to claim, but peace of mind to have good backup. Also purchased my parents insurance with Explorer - over £400 cheaper !!! with exactly same cover.”

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Posted 5 years ago

“Very competitively priced and easy to understand. Thankfully not have to have claimed up to now so can't comment on that. When on phone it becomes obvious that their people have to use a company script so difficult to have any sort of dialogue out side of their parameters - could improve service in this area.”

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Posted 5 years ago

“This is the second time we have now dealt with Explorer Travel Insurance and are more than satisfied with their service and would definitely recommend them to others - good value for money and accessible by phone which is a big plus these days!”

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Posted 5 years ago

“great no problem”

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Posted 5 years ago

“Offers cover that I need”

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Posted 5 years ago

“There were an enormous number of medical questions to be dealt with probably age related. This is the first request for cover, si really can't give a practical star rating.”

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Posted 5 years ago

“I was able to acquire insurance for myself and my wife at a reasonable price and without too much difficulty.”

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Posted 5 years ago

“Very easy to deal with.”

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Posted 5 years ago

“I have used Explorer Travel Insurance for a few years now, never had any problems and it's simple and easy to understand with great cover.”

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Posted 5 years ago

“I insured my mum and was accepted with this company in april 2019 which was a good policy for the price we paid given she had several medical issues for a cruise in october ...on 20th August my mum has a fall so I thought I was doing the right thing by declaring this to the company bug was told that they could no longer insure her with her having a fall which was a shock with only 5 weeks to go before the cruise and to twist the knife they said if I cancelled the now invalid insurance my mum would only get back 50% of what she paid!!! Totally unacceptable... I feem like we have been ripped off by this very uncaring company”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,824 reviews