Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,824 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,824 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Excellent value for money”

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Posted 5 years ago

“very easy to navigate and fill in your deatails and excellant cover for madical conditions”

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Posted 5 years ago

“I have found the website fairly easy to navigate and the forms are clear and to the point. The price is very reasonable for all the regular countries. I have not had to make a claim, so I cannot give a true score of their services. Like with all insurance companies, they only come into being once they handle your claim.”

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Posted 5 years ago

“Medical conditions was a problem. You say all or nothing on the telephone but not when buying online - if I hadn't phoned I would have got it wrong and you say at risk of invalidating the policy. I'm pleased that you have added 'Surgery only' to the dropdown list for skin melanomas. This has been a problem for me in the past.”

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Posted 5 years ago

“Simple form. Easily completed. Competitive rates. Used previously. Will use again.”

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Posted 5 years ago

“easy to take out and at a good price”

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Posted 5 years ago

“Very good expansion, fast response, happy with your cover.”

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Posted 5 years ago

“very competative good service”

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Posted 5 years ago

“Nice speaking to person. Explained everthing. Helpful”

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Posted 5 years ago

“best and also cheapest i could find ,and very helpful when i had a query ,am very satisfied with this commpany so far ,have not been on holiday as yet so cant say anything about claiming if anything goes wrong .”

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Posted 5 years ago

“this is the 5th year we have had cruise cover have found it to be easy to use online and very reasonably priced hope to use again next year”

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Posted 5 years ago

“Good company to deal with and a good price offered.”

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Posted 5 years ago

“Been with you for years. Always great to have a good insurance for a great holiday. Wouldn’t change a thing.fantastic.”

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Posted 5 years ago

“I have used Explorer Travel Insurance on a few occasions and found them to be very efficient. Unfortunately a couple of years ago whilst on a cruise it was necessary to make a claim, on return from our holiday this was handled without any problem, there was a delay of a few weeks but I am thinking this was due to the claim being checked, after all, there there are many people who do try it on with a false claim. I would add I am using them again this year.”

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Posted 5 years ago

“Would be better if you could have more than 1 month from the date you buy the insurance for example if I want to go away in December and April next year I would want the cover to start in December not one month from now”

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Posted 5 years ago

“very easy to fill in on line haven't been away yet ?”

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Posted 5 years ago

“Excellent value”

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Posted 5 years ago

“Would have preferred to renew automatically online.”

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Posted 5 years ago

“Good price providing exactly the policy needs we required fir our lengthy trip”

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Posted 5 years ago

“Very helpful staff”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,824 reviews