Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,995 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 5,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value for money”

Helpful Report

Posted 6 years ago

“Competitive pricing, helpful staff what more could you want? Recently had to make a claim and it was very well handled. This of course was the acid test of insurance product.”

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Posted 6 years ago

“I have just purchased my holiday insurance from you, would you please send all policy to my home address by post, as l have problems with my printer.The number of policy is EXPMK3215512 ,”

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Posted 6 years ago

“Web site is clear, concise & easy to use”

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Posted 6 years ago

“Web page instructions were easy to follow and medical condition cover gave us reassurance before planning our holiday.”

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Posted 6 years ago

“My printer was broken and l asked for the documents to be sent to me, the lady said I would receive them in 5 to 10 working days. This was plenty of time the papers to arrive. They turned up while I was on holiday. My daughter managed to get them printed before l left after further calls to your company. Not impressed at all.”

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Posted 6 years ago

“Comparitively easy to set up - no claim required - so all good.”

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Posted 6 years ago

“Efficient without any fuss”

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Posted 6 years ago

“Explorer themselves seem ok. Unfortunately the company that they use for claims are not. They do not respond to emails or phone calls despite promises and my claims has now been outstanding for 4 months. I won't be insuring with Explorer in future as their claims people are not good enough.”

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Posted 6 years ago

“Application very easy to complete on-line with easy to understand supporting information. Cover provided very competitively priced to the 'compare' sites for like for like. Happy with my choice.”

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Posted 6 years ago

“Quick and easy online application. Just what I needed for my travels.”

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Posted 6 years ago

“very easy on i suffer a couple of medical issues and was very pleased wth the quote i recieved”

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Posted 6 years ago

“Although the premium had increased significantly from last year it was still within £15 of the cheapest on comparison websites so I decided to renew my policy with this company. Staff at call centre very helpful. Would recommend.”

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Posted 6 years ago

“WHAT MORE CAN I SAY THE SERVICE WAS VERY GOOD AND WILL USE IN THE FUTURE”

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Posted 6 years ago

“Unfortunately the airline I travelled with collapsed while we were away. The flight was not ATOL protected and we had to finance a stand alone flight to return to the uk. Contacting your claims department refered me to the CAA site which was only dealing with atol protected claims, Your own office advised that you were not trained for such claims!!! further interaction with your office was a complete waste of time all information given via auto systems was read out so fast there very little chance of being able to note what was being said. Unfortunately for I will make sure I do not use your services again”

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Posted 6 years ago

“Have been insured by Explorer before and are still the best value around”

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Posted 6 years ago

“all good except that the online personal details page gets stuck asking for more details if you have entered both an evening and a daytime phone number. Tip from online support remove the evening phone number and you can progress, this needs fixing.”

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Posted 6 years ago

“Compares well with other providers regarding age and health issues”

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Posted 6 years ago

“Great value for money, should suit most travellers.”

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Posted 6 years ago

“I found it very quick and easy booking with you, I will book again very soon.”

Helpful Report

Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,995 reviews