Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,824 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,824 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“I haven't had a chance to appraise any claim as yet (the cover is for a trip to Australia next spring and I hope I don't get to claim!). However the website was easy to use and the price was 2/3 of other quotes even given identical information. So far so good.”

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Posted 5 years ago

“Always very helpful and professional. I have never had to use it thank goodness but I an sure the company will handle claims with expertise.”

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Posted 5 years ago

“Excellent service Never needed to use insurance but nice to know that is there if required.”

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Posted 5 years ago

“Excellent service and very competitive price. Good acceptance of people with illness.”

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Posted 5 years ago

“Very helpful in sorting out a competitive price for Travel Insurance that covered my Medical conditions”

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Posted 5 years ago

“Buying the policy was easy and straightforward, it remains to be seen what happens if I have to make a claim.”

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Posted 5 years ago

“I have take two separate policies and have found all neat tidy and easy to do”

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Posted 5 years ago

“Easy to navigate website, and put in existing medical conditions. Price was reasonable too. Will definitely use again.”

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Posted 5 years ago

“Good value”

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Posted 5 years ago

“Always very reliable, competitive price for my age and conditions too, can go away with peace of mind that I am covered in all eventualities.”

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Posted 5 years ago

“As always helpful and courteous service from the Explorer team”

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Posted 5 years ago

“Very good price and customer service when phoning to query some points while booking online. Can't comment on claims service as have not had to use.”

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Posted 5 years ago

“Easy to complete online.”

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Posted 5 years ago

“Second year using explorer but wont know how good they are until I need the insurance”

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Posted 5 years ago

“I had to phone to add a medical condition which I had forgotten when I took out the policy. Zoe was very helpful and it could not have been easier. My first impressions were very good!”

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Posted 5 years ago

“Very price for cruises we missed ports payed out very quickly”

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Posted 5 years ago

“Tried to retrieve my quote on line but could not. Rang for help and waited 15 minutes and then timed out for the end of the day at 18.00 hrs. Rang the following day and again waited 10 minutes to speak to anybody. Not good when I am trying to purchase a policy”

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Posted 5 years ago

“Easy to apply on-line. Great coverage for the price. Have used them several times.”

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Posted 5 years ago

“I have just used explorer travel insurance for my last holiday I was recommended from a friend who uses you all the time so I took her up on it I was very happy on all the differant things you could claim for and I would certainly be using it again thankyou x”

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Posted 5 years ago

“Pricing my 2 policies on line then booking over phone I found the rep very helpful. Must say I have purchased from Explorer previously if I am unlucky enough to need to claim hope the service is as efficient.”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,824 reviews