Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Quick and easy to do and I thought it was good value for money”

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Posted 9 months ago

“While renewing my annual travel insurance on line I could not activate a discount code I had so I had to resort to using the telephone to sort the issue out! not normally a pleasant experience trying to get customer service with any company normally but to my surprise my call was answered within a minute the chap who took my call was called Ian and he was able to sort out the issue but only by cancelling my on line renewal and taking my & my wife's details over the phone during this process he gave me some extra and very helpful advice on my new policy Ian turned out to be the owner of the company helping out at a busy period This will explain why Explorer are so efficient and competitive when everyone follows the bosses example well done all”

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Posted 9 months ago

“Ian was very helpful and very professional. We made the changes to our policy quickly and with full understanding.”

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Posted 9 months ago

“Easy to use website and very competitive premiums”

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Posted 9 months ago

“Easy process online and no issues arose”

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Posted 9 months ago

“Seems to cover all requirements at a reasonable cost. But how much will it cost for future annual cover?? Will wait and see!!”

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Posted 9 months ago

“Website easy to navigate through price good 👍”

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Posted 9 months ago

“Very easy to obtain the cover that you require the staff are very knowledgeable and helpful we have used them for some years now we had to claim on the policy one year and found the experience very good and easy we will use no other company”

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Posted 9 months ago

“Met all the requirements I needed”

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Posted 9 months ago

“Found this Travel Insurance product very easy to access and fitted my requirements”

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Posted 9 months ago

“We found this insurance to be best for us at this momment in time”

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Posted 9 months ago

“Easy to get a quote and proceed”

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Posted 9 months ago

“Very happy with the quote for travel insurance, website easy to navigate”

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Posted 9 months ago

“Very good at explaining every detail”

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Posted 9 months ago

“Have had several holiday policies with Explorer Travel insurance with no problems”

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Posted 9 months ago

“Clear online documents which were straightforward to complete, and the policy is fantastic value and perfect for our needs thanks.”

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Posted 9 months ago

“As someone with several pre-existing medical conditions the simple application process is very helpful. I have been using Explorer Travel Insurance under an annual cover policy for two years and found it to be cost effective, although I have not had to make a claim.”

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Posted 9 months ago

“Happy with quote and service.”

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Posted 9 months ago

“Polite and helpful over the phone after initial quote. As it was just before I travelled, I was glad that it was sorted out speedily and without any problems. As my holiday went smoothly I cannot say how the service would be if I needed to make a claim. That is when you know how good the provider is.”

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Posted 9 months ago

“I found the aquirement of my insurance policy very easy, the only reason I did not give a five star review was I was not able to get a paper copy of it via the post”

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Posted 9 months ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews