Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 6,009 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,009 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using Explorerfor a number of years and find them very helpful and the prices are very competitive.”

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Posted 1 year ago

“For a couple in our 70s who do a couple of cruises a year, Explorer was the best overall annual travel insurance that we could find. Thankfully we have never had to make a claim or call upon them for assistance so our review is based within that context. We found the whole process easy to complete and at a very reasonable price I would happily recommend them.”

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Posted 1 year ago

“The associate that I spoke with was very helpful and friendly and was able to locate my previous policy. In that way I did not have to worry that my new policy would be updated.”

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Posted 1 year ago

“I needed two calls to verify something but was pleased to renew my policy.”

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Posted 1 year ago

“Took no time at all and a reasonable price well done”

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Posted 1 year ago

“Nt a straight forward claims process, had to go through multiple layers of claims record, no email way to get the response. Also very small print about gadget claims and simply rejected without a standard process. Not happy at all and I will not deal with this company again even given me a free of cost.”

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Posted 1 year ago

“Easily set up and priced reasonably. Have not used policy yet but l am pleased with item”

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Posted 1 year ago

“good cover, advice, just what I needed”

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Posted 1 year ago

“Great communication with clients and informative. Rates are very competitive with other companies. Great to deal with.”

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Posted 1 year ago

“Purchased travel insurance with you for our first holiday which was great, I’ve just come off the phone to a representative of your company as wanted to do an couples annual but the guy I was speaking to was not great, he talks way to quick and didn’t explain anything, he presumed we were married as didn’t ask my partners name…”

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Posted 1 year ago

“I can’t express enough how incredibly thankful I am to Explorer Travel Insurance. I was involved in a serious accident while traveling abroad. It was a terrifying time, and I truly didn’t know what to expect next. However, thanks to the comprehensive travel insurance policy (Platinum Cover) I had with them, my entire experience was made infinitely easier. From the moment of the accident, the company stepped in with outstanding support. They covered all of my medical expenses, which was a huge relief, as medical bills abroad can be overwhelming. But what truly stood out was their compassion and efficiency in handling my repatriation. They made sure I was safely brought back home, with no stress or hassle on my end. This company didn’t just offer me a policy – they offered peace of mind during one of the most challenging times in my life. I’m so grateful for their exceptional service, and I wouldn’t hesitate to recommend them to anyone looking for reliable, caring, and thorough travel insurance. Thank you, Explorer Travel Insurance, for going above and beyond!”

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Posted 1 year ago

“The Insurance cover appears to be good, and at a competative price. I cannot review the contract unless and until I need to make a claim.”

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Posted 1 year ago

“Excellent. I shopped around and found Explorer to be the one that suited my needs at a reasonable price. I hope I don’t have to use it. But I found the staff so helpful and friendly as is Ian he gives it a personal touch which means a lot.”

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Posted 1 year ago

“The process from searching was quick. Policy documents were read before the final payment was made which was good for peace of mind. A true review can only be made if I make a claim, which I hope I won't have to.”

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Posted 1 year ago

“Very helpful and polite”

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Posted 1 year ago

“We find the company very helpful and easy to deal with.”

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Posted 1 year ago

“Very patient and helpful as we are getting older it’s Nice to feel that someone cares”

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Posted 1 year ago

“The staff are always pleasant and accommodating on the phone and the price of insurance offered suits me”

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Posted 1 year ago

“First year with ETI and not used yet, but seems to be all as expected.”

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Posted 1 year ago

“very helpful”

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Posted 1 year ago

Explorer Travel Insurance is rated 4.6 based on 6,009 reviews