Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,945 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Easy to setup & pay”

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Posted 10 months ago

“I found the price of the Explorer Travel Insurance to be very reasonable for their annual policy, especially since my husband and myself both have medical issues.”

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Posted 10 months ago

“Prompt and great value service”

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Posted 10 months ago

“Nice person on the end of the phone.”

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Posted 10 months ago

“So far so good”

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Posted 10 months ago

“Only 4 stars due to big price hike in insurance.”

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Posted 10 months ago

“Good service but have had no confirmation yet and no real proof of the fact that I have bought the insurance, which concerns me.”

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Posted 10 months ago

“Far to expensive”

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Posted 10 months ago

“First took out cover with Explorer over a year ago. I had a couple of queries over existing medical issues, which, over a phone call, were dealt with competently. Have now renewed my policy, for a further a year, following the confidence I have with Explorer.”

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Posted 10 months ago

“Haven't experience any problems as yet..”

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Posted 10 months ago

“All good, booked on line very straightforward, requested paper copy which arrived a few days later, very satisfied.”

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Posted 10 months ago

“I have not received my documents which is not acceptable”

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Posted 10 months ago

“Fabulous customer service. I used this company first for my parents and I had to claim for my dad, they could not have been more helpful. I then started to use them and buy an annual policy which is really cost effective. I had to claim for my husband a few years ago and again they could not have been anymore helpful. It’s the only company I use for holiday insurance as they are totally trustworthy.”

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Posted 10 months ago

“Price was ok. When I called to make an update to my policy the staff member was helpful when I finally got to speak to someone.”

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Posted 10 months ago

“Phoned to renew my annual insurance, spoke with friendly assistant. I asked for a paper document to be sent which arrived a few days later. I have used Explorer Travel Insuance for a few years now. Very helpful.”

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Posted 10 months ago

“Impressed with the communications from Explorer and got a reasonable quote to cover medical conditions. Not had to claim for anything so can't comment on that.”

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Posted 10 months ago

“Only place to offer us reasonable price for our Annual Policy. Previous insurer had doubled their premium.”

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Posted 10 months ago

“good prices for seniors”

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Posted 10 months ago

“good sevice and we have medical conditions and got a very good price for a single trip/ccruise”

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Posted 10 months ago

“Easy to understand and good to be able to speak to someone”

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Posted 10 months ago

Explorer Travel Insurance is rated 4.6 based on 5,945 reviews