Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Have insured with Explorer several times and have always been satisfied”

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Posted 6 years ago

“Very easy online application experience”

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Posted 6 years ago

“I have been very impressed with Explorer policies and customer service over the years. This year I had to amend the details of my policy and this was dealt with very smoothly and efficiently.”

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Posted 6 years ago

“Easy to deal with. Competitive on price. Covers everything I need.”

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Posted 6 years ago

“Hi there policy was a bit expensive but you can not say how good it was till you use it and you have to go to the state hospital witch you can go there for free with the ehic card .”

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Posted 6 years ago

“It would have been helpful to have online documents that can be downloaded instead of having to request hard copy ones”

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Posted 6 years ago

“Easy site to navigate and very competitive pricing especially for medical problem coverage.”

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Posted 6 years ago

“Simple comprehensive and accepted pre existing medical conditions”

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Posted 6 years ago

“The purchase of my travel insurance with Explorer Insurance, went very smoothly. I would recommend this company.”

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Posted 6 years ago

“Efficient .”

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Posted 6 years ago

“Easy to follow web site, medical questions simple to understand, very cost effective. Have used twice before but through an agency, easy purchase online and simple to print off documents. Thank you.”

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Posted 6 years ago

“friendly staff, very helpful, will use again.”

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Posted 6 years ago

“One of the cheapest covering my standard ageing health issues but still expensive”

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Posted 6 years ago

“I was very pleased with explorer travel and have used a few times but I recently purchased an insurance to go to Spain,I have medical issues the money has been taken from my account but I haven't received my documents I keep getting a standard arid letter not good enough Explorer”

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Posted 6 years ago

“This was the first time I have ever had to make a claim with travel insurance and the process was smooth and simple. All of your staff were extremely helpful and made the experience very simple.”

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Posted 6 years ago

“excellent value cant fault it at all AA++”

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Posted 6 years ago

“Easy web site to use...able to find all ailments to register quickly...not all have "an extra charge". I have used them before... fortunately have not needed to claim so can't comment on the response time or ease of claim.Having said that they are very competitive on price hence I continue to use them and would recommend.”

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Posted 6 years ago

“We put in a claim to Explorer due to a missed port on our Sept cruise. The necessary paperwork was filled in and sent to the claims dept, three weeks later the money was in my bank EXCELLENT SERVICE. We have used Explorer for the last few years and will continue to do so.”

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Posted 6 years ago

“Excellent service great team as always excellent”

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Posted 6 years ago

“sent an email to make a claim and received no reply. extremely disappointed and upset.”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews