Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“No problems very straightforward and easy to deal with”

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Posted 6 years ago

“I have been using Explorer insurance for several years and find them to be professional, courteous and very helpful. Their quotes are always cheaper than other companies therefore, I will continue to recommend them to others.”

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Posted 6 years ago

“We purchased premium travel insurance and attempted to go through the claims procedure when the airline we booked with collapsed ahead of our holiday. The process has been very unsatisfactory. There has been no communication from the claims firm despite repeated attempts to obtain the relevant claims forms, so we haven't had a chance to even start our claim.”

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Posted 6 years ago

“Great price and great service. Will definitely use them again.”

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Posted 6 years ago

“This is the second time we have used explorer for our annual trip policy. The forms are simple and clear. We have not had to use them yet and hopefully never will. They are competitive and appear to provide comprehensive cover.”

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Posted 6 years ago

“Easy to fill in form and happy with the price.”

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Posted 6 years ago

“Never had any problems and used Explorer for travel insurance for a few years”

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Posted 6 years ago

“Helpful company”

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Posted 6 years ago

“good service”

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Posted 6 years ago

“I bought this insurance to cover a weeks holiday Sadly I was let down by the airline and my case did not arrive until 36 hours after my flight. Explorer dealt with my claim quickly and efficiently”

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Posted 6 years ago

“Did not have to use. Contact to alter policy very easy. Will use again.”

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Posted 6 years ago

“Explorer Travel Insurance are very competitive on price and for providing insurance for older people with medical conditions, this is the second time we have used them and will definitely use them again, highly recommended.”

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Posted 6 years ago

“customer service very good quick to answer the phone very helpful as I am hard of hearing a really good competitive quote my 3rd time with explorer insurance”

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Posted 6 years ago

“Did not have to call on our travel insurance but can say that we were very impressed by the ease of use of the website.”

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Posted 6 years ago

“Very pleasant customer service experience satisfied with my policy the price is very good gir a cruise”

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Posted 6 years ago

“Very difficult to get a quote. Had received an email offering 5% discount (still not sure if I've received it). Didn't initially use the 5% discount link but did go in to apply via my email. Received a quote but did live chat to see if they had applied the discount. They hadn't so needed to go through the whole process again. Came up with a different and much higher quote. Tried several times in various ways to retrieve the original quote. Got there in the end but it was a very long process involving 2 live chats and 1 phone call”

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Posted 6 years ago

“Easy to set up covers my needs price was good would recommend”

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Posted 6 years ago

“Very good service, and good prices”

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Posted 6 years ago

“Easy to obtain online and able to print policy”

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Posted 6 years ago

“Got my travel insurance over the phone, very helpful and efficient. Good price”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews