Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,883 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,883 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy?? What happiness to do with insurance”

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Posted 7 years ago

“Still only three stars as claim STILL not paid - obviously soonest does not mean first class mail - good prices but you will wait a while for any claim I fear as my claim was for less than a hundred pounds and outstanding since 8 Feb !!”

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Posted 7 years ago

“A short sumary page which could be downloaded / printed off, with contact numbers, and possibly a medical sumary would be useful, Not having needed to use the sevice ( so far )...difficult to rate other than for ease of purchase.”

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Posted 7 years ago

“reasonable price”

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Posted 7 years ago

“Difficult to review when we have been away yet. The buying was easy but for some reason you assumed I was going for only 1 days instead of 10 ! Could have been disasterous!”

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Posted 7 years ago

“Gave reasonable cover for an acceptable premium”

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Posted 7 years ago

“It was easy to buy on the internet.”

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Posted 7 years ago

“Have not used the policy until Aug 2018, so can not comment”

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Posted 7 years ago

“Since my poor review yesterday the company has been in touch saying they will fix it soonest - so three stars now ! I will let you all know what soonest turns out to be in terms of when I get the cheque !!”

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Posted 7 years ago

“As I have a Stoma, I fond it quite a problem to get holiday insurance at a reasonable price, until you cam to my rescue.”

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Posted 7 years ago

“Very reasonable price concerning my age. Have recommended to other people.”

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Posted 7 years ago

“I have mentioned policy 'acceptable' above because the terms and premium seem to be competitive for my purposes when I scour the market. I have no experience of making a claim through Explorer to go beyond 'acceptable' at the present time. I hope I would be able to say 'good' or 'very good' if I find myself needing to make a claim.”

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Posted 7 years ago

“Accepted my existing medical conditions with no extra premium.”

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Posted 7 years ago

“i was annoyed back in November i tried to call you 545pm i had a flight next day. just the way it worked out i had to do night before. i was in queue and then at 6pm after 15minutes said offices were closed. i was amazed. shouldnt take any more calls on system if your not going to answer them! i ended up buying LV last time january i used yourselves”

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Posted 7 years ago

“Thankfully I did not have to use your insurance, so I cannot really give a accurate review. But being covered gave me peace of mind.”

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Posted 7 years ago

“Explorer insurance did not make me overjoyed as I had to do most of the work printing everything out ect”

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Posted 7 years ago

“Easy process”

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Posted 7 years ago

“Medical questions too general and addressed only that I have a pacemaker and not it's benefits. I had to say I had made an unplanned hospital visit to hospital but no provision for me to explain that the pacemaker resulted from this and has made a remarkable difference. consequently the premium was based on a non existent risk and that is unacceptable. I 'phoned about this but was confronted by the party line that the questions are set by doctors. The questions should be more specific or at least allow for explanation.”

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Posted 7 years ago

“A reasonable price was quoted without fuss.”

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Posted 7 years ago

“Innings good done”

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Posted 7 years ago

Explorer Travel Insurance is rated 4.6 based on 5,883 reviews