Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.60

4.6 Rating 6,040 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 6,040 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Medical Conditions, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and straightforward procedure to buy the insurance BUT needed to make a claim and spent almost 2 hrs on hold trying to speak to someone.Gave up and rang back the next day when I explained my situation about not being able to go on holiday.Claim forms were supposed to e mailed but to this day have not received them......that was about 4weeks ago.Fortunately the airline came up with an alternative date for a holiday”

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Posted 7 years ago

“Suitable but a trifle expensive”

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Posted 7 years ago

“Price was ok but never had to use it to find out how good it was,so no comment”

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Posted 7 years ago

“How can I rate a product I didn’t need to use ??”

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Posted 7 years ago

“No issues, no direct contact 5 act with any staff and no claim made so I can't really rate the service on this occasion.”

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Posted 7 years ago

“Virtually impossible to contact by phone. Just rings and rings”

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Posted 7 years ago

“Hard to review - Insurance is one of those things you hope you dont need and bearing in mind I dont travel for a few months I dont know how I can review it. Seemed easy enough to provide information, get a competitive quote and purchase policy on line.”

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Posted 7 years ago

“Cannot really comment. It is only when a claim is made that one can find out how good or otherwise a company is. However the price and purchasing was easy.”

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Posted 7 years ago

“Bought online through Medical Travel compared at a reasonable premium. Documents provided by email, Unable to review their service as holiday not yet taken and we fervently hope we will not need to contact Explorer and have anything to review!.”

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Posted 7 years ago

“After several years dealing with you I was shocked to be treated poorly when i had to report that my wife had developed a chest infection after taking out Travel Insurance on a previous occasion. Having spent £101 was told cover would be an additional £300 which i refused so you took off all declared Medical Conditions. This has now been resolved The Medical conditions re instated at a an additional cost of £20 so £120 in total . The issue is with the Middle persons attitude which could have been more forgiving as the circumstances were always going to be resolved . Will i use you again ,not sure at this point in time as i am still very cross .”

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Posted 7 years ago

“Still not sure if I am adequately covered or if I am going to get caught out when abroad”

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Posted 7 years ago

“Have taken out Explorer Travel Insurance many times. However, very fortunately, have not needed to 'use' it. Therefore I cannot give star rating.”

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Posted 7 years ago

“I arranged travel insurance last year for month long cruise in January 2018 which cost me some £238 pounds. This year the same cruise in February 2019 is costing £444. Why the massive increase. The same medical condition as last year the only difference was that I am a year older 75 - 76. This was for myself and wife 71 - 72. You were the cheapest so all is not lost!!”

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Posted 7 years ago

“Until you claim you cannot evaluate insurance companies”

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Posted 7 years ago

“I rang originally but Wasn’t impressed the advisor sounded as if he didn’t want to be there, would not stray from his script, finished up doing it on line, which was fine. Usually prefer to speak to someone.”

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Posted 7 years ago

“Quick & easy to get cover.”

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Posted 7 years ago

“I haven't travelled yet, so cannot judge.”

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Posted 7 years ago

“It didn't exactly make me happy as the question asks”

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Posted 8 years ago

“happy is not a feeling one gets about insurance, maybe comfortable would be more apropriate”

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Posted 8 years ago

“Well they would have made me happier if you was a little cheaper,also I do question if I attain or my wife attais an illness before travelling it can make the insurance invalid if the illness occours after booking the insurance you should stand that”

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Posted 8 years ago

Explorer Travel Insurance is rated 4.6 based on 6,040 reviews