Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,863 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,863 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I know I’m covered when I’m away.”

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Posted 7 years ago

“they went the every very well, but they did not sent or email the paper work until I phone up”

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Posted 7 years ago

“It didn't particularly”

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Posted 7 years ago

“I wasn't really happy as I paid for my documents to be sent to me as I couldn't print them off ...I never received them ...so will probably not use this company again”

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Posted 7 years ago

“im not sure yet, havnt had to make a claim .only time i was unhappy was waiting in a queue for 15 minutes , i needed insurance for the next day, this was last november, 545pm i waitied in queue and then got cut off offices closed message just at 6pm. i was travllling early next day, i did get some but it was a bit more expensive”

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Posted 7 years ago

“Gave us security when we are abroad we been on a holiday to Egypt”

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Posted 7 years ago

“As someone heading for her 81st birthday, I am at least glad that you offer single-trip holiday insurance to people of my age. I would, however, very much appreciate it if you would offer yearly multi-trip insurance to over 80-year-olds as long as they can guarantee that they have no health problems.”

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Posted 7 years ago

“As I have purchased an annual Multi Trip policy which has another 11 months to go I can't possibly comment on my purchase until the end of that time.”

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Posted 7 years ago

“Reasonable prices”

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Posted 7 years ago

“I have given this mark due to the good service I received on the telephone when renewing our policy. However I am unable to give a higher score as surely the real test of travel insurance only becomes apparent if and when you need to make a claim. Fortunately I have not had to make a claim so far.”

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Posted 7 years ago

“very good cover”

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Posted 7 years ago

“The only thing that makes me happy is that I have not had to make a claim. I hope that this will continue to be the case and will continue to use Explorer Travel.”

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Posted 7 years ago

“A reasonable cost for your insurance but I would feel'safer' with paper confirmation. However I did not need to make a claim. I am insured for a cruise at the end of Oct. ( home waters)”

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Posted 7 years ago

“The information was clear, but it is hard to judge the policy and company in any detail. That can only really happen in the event that I have an issue while on my trip that needs sorting out.”

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Posted 7 years ago

“Easy to arrange”

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Posted 7 years ago

“It is difficult to rate an Insurance Company at this stage, as the real proof is if ever you need help ( and of course we all hope not to.) Hence I can at this stage only give an average star rating. However I took this Insurance Policy with them as they offered all the cover, medical as well, at a very competitive price.”

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Posted 7 years ago

“I have tried numerous attempts to contact you as I have to make a claim, each time the phone continually rings. I do not have time during my working hours to keep on hold for over 20 minutes without anyone answering the phone. I have given up as i just cannot get through to a human. What is the point.”

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Posted 7 years ago

“My wife and I both have medical problems associated with aging it remains to be seen how effective the insurance is after the holiday”

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Posted 7 years ago

“First time with Explorer, hope I don't need to use it.”

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Posted 7 years ago

“Reasonably quick and easy to arrange cover and at a reasonable price.”

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Posted 7 years ago

Explorer Travel Insurance is rated 4.6 based on 5,863 reviews