Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.58

4.6 Rating 5,402 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,402 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The information was clear, but it is hard to judge the policy and company in any detail. That can only really happen in the event that I have an issue while on my trip that needs sorting out.”

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Posted 6 years ago

“Easy to arrange”

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Posted 6 years ago

“It is difficult to rate an Insurance Company at this stage, as the real proof is if ever you need help ( and of course we all hope not to.) Hence I can at this stage only give an average star rating. However I took this Insurance Policy with them as they offered all the cover, medical as well, at a very competitive price.”

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Posted 6 years ago

“I have tried numerous attempts to contact you as I have to make a claim, each time the phone continually rings. I do not have time during my working hours to keep on hold for over 20 minutes without anyone answering the phone. I have given up as i just cannot get through to a human. What is the point.”

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Posted 6 years ago

“My wife and I both have medical problems associated with aging it remains to be seen how effective the insurance is after the holiday”

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Posted 6 years ago

“First time with Explorer, hope I don't need to use it.”

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Posted 6 years ago

“Reasonably quick and easy to arrange cover and at a reasonable price.”

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Posted 6 years ago

“Happy?? What happiness to do with insurance”

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Posted 6 years ago

“Still only three stars as claim STILL not paid - obviously soonest does not mean first class mail - good prices but you will wait a while for any claim I fear as my claim was for less than a hundred pounds and outstanding since 8 Feb !!”

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Posted 6 years ago

“A short sumary page which could be downloaded / printed off, with contact numbers, and possibly a medical sumary would be useful, Not having needed to use the sevice ( so far )...difficult to rate other than for ease of purchase.”

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Posted 6 years ago

“reasonable price”

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Posted 6 years ago

“Difficult to review when we have been away yet. The buying was easy but for some reason you assumed I was going for only 1 days instead of 10 ! Could have been disasterous!”

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Posted 6 years ago

“Gave reasonable cover for an acceptable premium”

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Posted 6 years ago

“It was easy to buy on the internet.”

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Posted 6 years ago

“Have not used the policy until Aug 2018, so can not comment”

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Posted 6 years ago

“Since my poor review yesterday the company has been in touch saying they will fix it soonest - so three stars now ! I will let you all know what soonest turns out to be in terms of when I get the cheque !!”

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Posted 6 years ago

“As I have a Stoma, I fond it quite a problem to get holiday insurance at a reasonable price, until you cam to my rescue.”

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Posted 6 years ago

“Very reasonable price concerning my age. Have recommended to other people.”

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Posted 6 years ago

“I have mentioned policy 'acceptable' above because the terms and premium seem to be competitive for my purposes when I scour the market. I have no experience of making a claim through Explorer to go beyond 'acceptable' at the present time. I hope I would be able to say 'good' or 'very good' if I find myself needing to make a claim.”

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Posted 6 years ago

“Accepted my existing medical conditions with no extra premium.”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,402 reviews