Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,411 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,411 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After ordering the refills they arrived within 3 days brilliant”

Helpful Report

Posted 1 month ago

Hi Annette Thank you for your order and great review! We’re so pleased to hear that your refills arrived quickly, and that you’re happy with the service. We truly appreciate your feedback and hope to assist you again soon! Thanks again Louisa

Posted 1 month ago

“Quick and easy site from ordering the refills to the delivery will order from them again .”

Helpful Report

Posted 1 month ago

Hi Maria, Thank you for your order and wonderful feedback! We're so glad to hear that you found our site easy to use and that your order arrived promptly. We truly appreciate your support and look forward to serving you again in the future! Warm Regards Louisa

Posted 1 month ago

“Every thing from making the order until good collected was perfect.”

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Posted 1 month ago

Hi Rob, Thank you for your order and great 5* review! We’re so happy to hear that everything, from placing the order to collection, went perfectly . Your satisfaction means a lot to us, and we hope to assist you again soon. Thanks again Louisa Executive Pens Direct

Posted 1 month ago

“First order from Executive Pens. Very pleased. Prompt delivery. Thank you”

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Posted 2 months ago

Hi Mary, Thank you for your review! We're so glad to hear that your first order with us was a positive experience and that you were happy with the prompt delivery. We really value your feedback and hope to assist you again soon! Thanks again Louisa Executive Pens Direct

Posted 1 month ago

“Excellent quality, prompt delivery”

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Posted 2 months ago

Hi Frank, Thank you for your order and 5* review! We're thrilled to hear that you were pleased with the quality and the prompt delivery. We truly appreciate your feedback. Thanks again Louisa

Posted 1 month ago

“Excellent service, product was perfect and would highly recommend buying in total confidence.”

Helpful Report

Posted 2 months ago

Hi Neill, Thank you for your order and wonderful review! We're so pleased to hear that you were happy with both the service and the product. Your recommendation means a lot to us, and we're thrilled that you had a confident shopping experience. We hope to serve you again in the future. Thanks again Louisa Executive Pens Direct

Posted 1 month ago

“Excellent product from a really professional company with a personal touch.”

Helpful Report

Posted 2 months ago

Hi Jason, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your new stationery. Thanks again for your kind feedback, we really appreciate it. Kind Regards Louisa Executive Pens Direct

Posted 2 months ago

“A beautiful pen case. I earned major brownie points for this gift. Thank you so much for all your help!”

Helpful Report

Posted 2 months ago

Hi Alison, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with the Kaweco Eco Chilli Pepper Pen Pouch and that it earned you extra brownie points! Thanks again for your kind feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 2 months ago

“Straightforward. No nonsense. On time.”

Helpful Report

Posted 2 months ago

Hi Alan, Thank you very much for your order and your straightforward. no nonsense. review! :) We are glad to hear that you are happy with our products and service. Thanks again for your feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 2 months ago

“I bought a pen set from here and the customer service team were amazing. Tom went 'above and beyond' keeping me up to date with my order status. The pen set and engraving a beautiful. I would thoroughly recommend this company.”

Helpful Report

Posted 2 months ago

Hi Jackie, Thank you very much for your order & your recommendation! As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We are glad that you are also happy with the quality of your Parker IM Monochrome Burgundy Ballpoint & Rollerball Pen Set. Thanks again Louisa

Posted 2 months ago

“My grandson, aged 10, was over the moon with his erasable pens and his first fountain pen. Arrived promptly, great service”

Helpful Report

Posted 2 months ago

Hi Julie, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and that your Grandson loves his new stationery. Thanks again for your kind feedback, we really appreciate it. Kind Regards Louisa Executive Pens Direct

Posted 2 months ago

“Very satisfied with the service. The item I wanted was out of stock but they kept their promise to notify me as soon as the nib was available and it came back in very quickly.”

Helpful Report

Posted 2 months ago

Hi Elaine, Thank you very much for your 10th order with us & 5 star review! We are glad to hear that you are happy with your new Schmidt Gold-Plated FH241 Fountain Pen Nib and our service. Thanks again for your kind feedback, we really appreciate it. Kind Regards Louisa Executive Pens Direct

Posted 2 months ago

“Firstly I am sorry for the delay in sending this review, when the quality service professionalism of these products. I cannot thank you enough. I now have future leaving gifts organised as a result of the personalised engraving and different pens available. Blessings to you all”

Helpful Report

Posted 2 months ago

Hi Teresa, Thank you very much for your 3rd order with us & 5 star review! We are glad to hear that you are consistently happy with our products and service. Thanks again for your lovely feedback and continued loyal support. Kind Regards Louisa Executive Pens Direct

Posted 2 months ago

“Great service and great quality products!”

Helpful Report

Posted 2 months ago

Hi Maria, Thank you very much for your 10th order with us & 5 star review! We are glad to hear that you are consistently happy with our products and service. Thanks again for your kind feedback and continued loyal support. Kind Regards Louisa Executive Pens Direct

Posted 2 months ago

“Great Pen exactly as ordered, prompt delivery and excellent packaging. Very Professionally presented. I enjoyed the sweets too!”

Helpful Report

Posted 2 months ago

Hi Chris, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your Parker Jotter Stainless Steel Chrome Trim Ballpoint Pen. Thanks again for your kind feedback and you're very welcome for the sweets :) Kind Regards Louisa Executive Pens Direct

Posted 2 months ago

“Exceptional service! Thanks for proactively calling me and optimising my order.”

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Posted 2 months ago

Hi Vasanth, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your Lamy Lx Marron Fountain Pen. Thanks again for your kind feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 2 months ago

“Bought a Parker pen as a gift to a colleague who was retiring. Paid extra for engraving and gift wrapping. Product arrived on time, and wonderfully engraved and wrapped. Recepient was thrilled. No product or service issues on my end. Thumbs up.”

Helpful Report

Posted 2 months ago

Hi Anna, Thank you very much for your second order with us & 5 star review! We are glad to hear that you are happy with our service and your Parker Jotter Special Edition Global Icons: Tokyo Pink Ballpoint Pen. We're pleased to hear your colleague loved it too. Thanks again for your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 2 months ago

“A small order, but carried out with courtesy and thoughtfulness. A Company I shall return to.”

Helpful Report

Posted 2 months ago

Hi Dennis, Thank you very much for your second order with us & 5 star review! We are glad to hear that you are happy with our service and your Schmidt Gold-Plated FH241 Fountain Pen Nibs. Thanks again for your kind feedback and we look forward to receiving your next order. Kind Regards Louisa Executive Pens Direct

Posted 2 months ago

“I can only recommend. Had issue with my order delivery and they were friendly and responsive and everything worked out perfectly”

Helpful Report

Posted 2 months ago

Hi Lidia, Thank you very much for your order & your recommendation! As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We are glad that you are also happy with the quality of your Parker Jotter Special Edition Global Icons: NYC Black Ballpoint Pen. Thanks again Louisa Executive Pens Direct

Posted 2 months ago

“The purchasing process was smooth, the pens have arrived on time. All is Good!”

Helpful Report

Posted 2 months ago

Hi Eli, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your Cross purchases. Thanks again for your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 2 months ago

Executive Pens Direct is rated 4.9 based on 3,411 reviews