Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,697 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. A helpful voice on the end of the phone and easy to order. The engraving was really well done - looks great and it was a well received present.”

Helpful Report

Posted 5 months ago

Good morning Roger, Thank you very much for your order with us and for your 5 star review. We’re absolutely delighted to hear that you found the service friendly and easy to use — we always aim to make ordering as simple and pleasant as possible. It’s especially lovely to know that the engraving looked great and that the gift was so well received. That really means a lot to us. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“Impressed with the ease of ordering and speed of delivery Thank you”

Helpful Report

Posted 5 months ago

Good morning Terry, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear you were impressed with the ease of ordering and the speed of delivery. We truly appreciate your support and look forward to working with you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“Great prices, fast shipping. Thank you very much”

Helpful Report

Posted 5 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear you were happy with our prices and fast shipping. Providing great value and efficient service is always our goal, so your feedback really means a lot to us. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“Purchased a beautiful Waterman pen engraved with my grandsons name for his 18th birthday ! He absolutely loved it ! Thankyou for your excellent service !!”

Helpful Report

Posted 5 months ago

Good morning Kathryn, Thank you very much for your order with us and for your 5 star review. We’re absolutely delighted to hear that your grandson loved his engraved Waterman pen — what a special and meaningful gift for his 18th birthday. Personalised pieces like that truly become keepsakes, so it’s lovely to know it was so well received. Thank you as well for your kind words about our service — it really does mean a great deal to us. We hope to assist you again for another special occasion in the future! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“This is second pen I have purchased, again very swift delivery and lovely pen.”

Helpful Report

Posted 5 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you chose us again and that you’re pleased with both the swift delivery and your new pen. It truly means a lot to us that you came back for a second purchase. We hope you enjoy using it just as much as the first, and we look forward to helping you again in the future! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“Excellent Service, with packaging done right. Plan to order Space Pens and refills for all my family throughout the year. Great gifts!”

Helpful Report

Posted 5 months ago

Good afternoon Sharon, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were pleased with the service and packaging — we take great care to make sure every order arrives just right. It’s especially wonderful to know you’re planning to gift Fisher Space Pen pens and refills to your family throughout the year. They truly do make practical and memorable gifts! We sincerely appreciate your support and look forward to helping with your future orders. If there’s ever anything we can assist you with, please don’t hesitate to reach out. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“Easy purchasing process, great items as described. Good value for money. Fast delivery.”

Helpful Report

Posted 5 months ago

Good morning Kevin, Thank you very much for your order with us and for your 5 star review. We’re so pleased to hear that you found the purchasing process easy and that the items met your expectations. It’s especially great to know you felt they offered good value for money and that the delivery was fast. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“fast shipping and pen arrived safely. Will be ordering from this shop again if I have the chance.”

Helpful Report

Posted 5 months ago

Good morning Alfie, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that your pen arrived safely and that you were pleased with the fast shipping. We take great care in both packaging and dispatch, so it’s lovely to know that it made a positive difference to your experience. We truly appreciate your support and would be absolutely happy to welcome you back anytime. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“Quality product and fast delivery thank you”

Helpful Report

Posted 5 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re happy with the quality of the product and the speed of delivery. Providing excellent products and efficient service is always our top priority, so your comments truly mean a lot to us. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“I have had a pleasant experience with EPD, the customer service is excellent!”

Helpful Report

Posted 5 months ago

Good morning, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you had a pleasant experience with EPD and that our customer service made a positive impression. Our team works hard to provide the best possible support, so your feedback truly means a lot to us. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“Quick delivery. Good price. Item as described. Even a little bag of haribo. Many thanks. Will use again”

Helpful Report

Posted 5 months ago

Good afternoon Terence, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were happy with the delivery, pricing, and that everything was as described — and we’re glad you enjoyed the Haribo too! Many thanks for your support, and we look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“The refill was correct ..thanks”

Helpful Report

Posted 5 months ago

Good afternoon Jay, Thank you very much for your order with us and for your 5 star review. We’re pleased to hear the refill was correct. If you need any further assistance in the future, please don’t hesitate to get in touch. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“Great service - my order was shipped promptly and totally as expected. I expect to be a repeat purchaser.”

Helpful Report

Posted 5 months ago

Good morning Noel, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear that your order arrived promptly and met your expectations. We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“All pens I have purchased form Executive pens (Parker) have been of high quality and keen prices. After sales service is amazing which is a far cry these days with most companies.”

Helpful Report

Posted 5 months ago

Good morning Gerrard, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you’re happy with the quality and value of the Parker pens you’ve purchased, and it’s especially rewarding to know that our after-sales service stood out to you. Providing that level of care is very important to us, so your feedback really means a lot. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“Swift delivery, excellent service.”

Helpful Report

Posted 6 months ago

Good afternoon Christopher, Thank you very much for your order with us and for your 5 star review. We’re glad to hear you experienced swift delivery and excellent service. We really appreciate your support! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“A beautiful pen fir a 21st birthday arrived safely and promptly. Thank you”

Helpful Report

Posted 6 months ago

Good afternoon Alison, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear the pen arrived safely and promptly, and that it made a beautiful gift for the 21st birthday. We truly appreciate you taking the time to leave a review. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“Excellent service, really quick deliver and free ! I ordered 2 different variations of a waterman pen, both with excellent discount. There was no problem returning the one i decided not to keep. I received a very quick refund.”

Helpful Report

Posted 6 months ago

Good afternoon Zoe, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear you were pleased with our service, quick delivery, and the discounts on your Waterman pens. It’s great to know the return process and refund were smooth and efficient for you. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“The Biro pen we ordered and had engrave arrived within a coople of days. It was an item for our now 60 yearold son and I have to say that he is very ppleased with it.”

Helpful Report

Posted 6 months ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear the engraved pen arrived quickly and that your son is so pleased with it. It’s wonderful to know it made a special gift for his 60th. We really appreciate you taking the time to share your experience and hope to help you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“Great service!”

Helpful Report

Posted 6 months ago

Good afternoon Vicky, Thank you very much for your order with us and for your 5 star review. We’re really glad you were happy with the service and look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

“A very good pen refill service.”

Helpful Report

Posted 6 months ago

Good afternoon Peter, Thank you very much for your order with us and for your 5 star review. We’re glad to hear you were pleased with our pen refill service. We appreciate you taking the time to leave a review and look forward to helping you again in the future. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 5 months ago

Executive Pens Direct is rated 4.9 based on 3,697 reviews