Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,520 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had ordered a pen with custom engraving as a gift. It arrived beautifully wrapped and delivery was sooner than expected. The pen itself was well made and well etched. The recipient of the gift loved it.”

Helpful Report

Posted 9 months ago

Hi Thi, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and hope the lucky recipient loves their new Hugo Boss Gear Matrix Khaki Ballpoint Pen. Thanks again for your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 8 months ago

“I purchased the pen on behalf of my in laws who wanted to gift it for my son on his 30th birthday. Our son chose the pen as he had one the same for his 21st but had mislaid it. The pen is lovely and the engraving looks good will definitely purchase from Executive Pens again. Fast prompt delivery 10/10”

Helpful Report

Posted 9 months ago

Hi Lynne, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service. We hope your son had a fantastic birthday and that loves his new Parker Sonnet Stainless Steel and Chrome Trim Ballpoint Pen. Thanks again for your kind feedback and we look forward to serving you again in the future. Louisa Executive Pens Direct

Posted 8 months ago

“Efficient and quick service; very pleased with both the oen and service.”

Helpful Report

Posted 9 months ago

Hi Keith, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your new Fisher Space Bullet - Black and Chrome Pen. Thanks again for your kind feedback and hope to work with you again in the future. Louisa Executive Pens Direct

Posted 8 months ago

“Thank you guys!”

Helpful Report

Posted 9 months ago

Hi Tsvetomir, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your new Parker Pen. Thanks again Louisa Executive Pens Direct

Posted 8 months ago

“Great choice and efficient service.”

Helpful Report

Posted 9 months ago

Hi Kathryn, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and your new Parker Jotter Originals Magenta Ballpoint Pen. Thanks again Louisa Executive Pens Direct

Posted 8 months ago

“I ordered a discontinued product (a Monteverde refill) from their website since they had a few units left. Unfortunately, when the item arrived, it was defective. I promptly informed them of the issue and they offered both a refund and to post a new item to me. I was very positively impressed as they showed great integrity. Highly recommended. I will buy from them again.”

Helpful Report

Posted 9 months ago

Hi Alvise, Thank you very much for your latest order with us & your kind recommendation! As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. I'm sorry to hear one of the refills was defective but pleases that we were able to resolve this for you to your satisfaction. We look forward to working with you again in the future. Thanks again Louisa Executive Pens Direct

Posted 8 months ago

“I cannot fault the service and the handling of my order, received well in advance of quite a short timescale. I can thoroughly recommend them!”

Helpful Report

Posted 9 months ago

Hi Richard, Thank you very much for your order & your recommendation! As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. We are glad that you are also happy with the quality of your 25 x Parker Sonnet Stainless Steel Gold Trim Ballpoint Pens. Thanks again Louisa Executive Pens Direct

Posted 8 months ago

“The person who received the pen as a present is delighted with it.”

Helpful Report

Posted 9 months ago

Hi Jean, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and that the recipient loved their new Parker Pen. Thanks again for your kind feedback and hope to work with you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 8 months ago

“Really delighted with my purchase. I wanted the personalisation to be done for a left handed person and I was more than happy with the result. Good quality pen and the recipient was very happy with it. Would definitely buy again.”

Helpful Report

Posted 9 months ago

Hi Sandra, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with our service and hope you love your new Parker IM Black Chrome Trim Ballpoint Pen. Thanks again for your kind feedback, we look forward to serving you again. Kind Regards Louisa Executive Pens Direct

Posted 8 months ago

“Excellent service. Very personable when speaking to them. Pens (Kaweco Sport, black & blue) arrived safely with an extra ink cartridge for each. I have also ordered ink and a storage pouch which I am very happy with. Will definitely be ordering from them again.”

Helpful Report

Posted 9 months ago

Hi Joanne, Thank you very much for your 2nd order with us & 5 star review! We are glad to hear that you are consistently happy with our service and hope you love your new Kaweco Classic Sport Black Fountain Pen. Thanks again for your kind feedback, we look forward to serving you again. Louisa Executive Pens Direct

Posted 8 months ago

“Excellent service, lovely silver ball point pen, engraving quality. For Grandsons 21st Birthday, feel sure he will treasure it”

Helpful Report

Posted 9 months ago

Hi Geoffrey, Thank you very much for your order & 5 star review! We are glad to hear that you were you are happy with the Otto Hutt Design 02 - Smooth Sterling Silver Ballpoint Pen and hope your Grandson loves his new pen too. Thanks again Louisa Executive Pens Direct

Posted 8 months ago

“A present for my wife. Just as expected and she has used it every day since her birthday. Everything first class.”

Helpful Report

Posted 9 months ago

Hi Karl, Thank you very much for your order & 5 star review! We are glad to hear that you were you are happy with the Parker Jotter Special Edition Global Icons: Sydney Blue Ballpoint Pen and hope your wife loves her gift too. Thanks again Louisa Executive Pens Direct

Posted 8 months ago

“Bought this pen for my niece who is going off travelling for a year. She absolutely loves it, especially the engraved message that was put on. Would definately recommend this company to friends and family.”

Helpful Report

Posted 9 months ago

Hi Karen, Thank you very much for your order & 5 star review! We are glad to hear that you were you are happy with your purchase and hope your Niece has a wonderful time travelling and loves her new Parker Jotter Originals Red Ballpoint Pen. As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. Thanks again Louisa Executive Pens Direct

Posted 8 months ago

“Purchase easy - Staff very helpful and order delivered on time as promised Very pleased witht he item purchased”

Helpful Report

Posted 9 months ago

Hi Glyndwr, Thank you very much for your order & 5 star review! We are glad to hear that you were you are happy with the Otto Hutt Design 04 - Black & Rose Gold Rollerball Pen and hope your parents loved their anniversary gift. Thank you for your support, we really appreciate it and hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 8 months ago

“The product delay too long but always staff was very kind”

Helpful Report

Posted 9 months ago

Hi Olga, Thank you very much for your order & 5 star review! We are glad to hear that you were you are happy with your Christmas Edition Legami Gel Pen Sets and our service. Thank you for your support, we really appreciate it and hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 8 months ago

“excellent service, highly recommended small business”

Helpful Report

Posted 9 months ago

Hi Jon, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with your Kaweco purchases. As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. Thanks again Louisa Executive Pens Direct

Posted 8 months ago

“I ordered a Lamy pen and a bottle of green ink, the pen arrived promptly and not overly packaged along with a blue ballpoint refill. Contacted the company by email, my bottle of ink was forwarded immediately in replacement. Great service, quality items, reasonable charges.”

Helpful Report

Posted 9 months ago

Hi L. L. McWhinney, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with your Lamy and Waterman purchases and our service. We really appreciate your kind feedback and hope to work with you again in the future. Thanks again Louisa Executive Pens Direct

Posted 8 months ago

“I'm thrilled with the fountain pen I received, prompt delivery and the price was just irresistible. I can happily recommend these guys and I'm sure to be a return customer myself.”

Helpful Report

Posted 9 months ago

Hi Antonia, Thank you very much for your order with us & 5 star review! We are glad to hear that you are happy with your BENU Euphoria Collection Fountain Pen - Vodka on the Rocks - and our service. We really appreciate your kind feedback and recommendation. We hope to work with you again in the future. Thanks again Louisa Executive Pens Direct

Posted 8 months ago

“Responsive, fast and delivered an excellent product.”

Helpful Report

Posted 9 months ago

Hi Maja, Thank you very much for your order & 5 star review! We are glad to hear that you were impressed with the service you received and hope you love your new Waterman Allure Pastel Blue Ballpoint Pen. Thank you for your support, we really appreciate it and hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 9 months ago

“Got exactly what I needed (which happens to be a nib for Traveler's Fountain pen). Delivered on time. What else do you need?”

Helpful Report

Posted 9 months ago

Hi Vamsee, Thank you very much for your order & 5 star review! We are glad to hear that you were able to find exactly what you needed and are able continue to use your Traveler's Fountain Pen. Thank you for your support, we really appreciate it and hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 9 months ago

Executive Pens Direct is rated 4.9 based on 3,520 reviews