Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,446 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,446 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought ‘posh’ stationery as a Christmas present for my sister,and wanted to give an equally impressive pen. I was delighted to find a good range of reasonably priced everyday pens on your website.”

Helpful Report

Posted 6 months ago

Hi Louise, Thank you so much for your wonderful 5 star review! We’re pleased to hear that you found the perfect pen to accompany the ‘posh’ stationery for your sister. It’s always our goal to provide a great range of quality pens at reasonable prices. We appreciate your support and hope your sister loves her gift! Best wishes, Andrew Executive Pens Direct

Posted 5 months ago

“Very pleased with my Hugo boss pen. Slight issue with the ink cartridge which after a quick e mail was resolved and a replacement cartridge sent out. Excellent friendly quick turn around service. Wouldn’t hesitate to buy from this company again”

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Posted 6 months ago

Hi Sharon, Thank you so much for your fantastic review! We're glad we were able to quickly resolve the ink cartridge issue for you. Providing excellent service is a top priority for us, so its great to hear we are on the right track. We appreciate your support and look forward to helping you again in the future! Kind regards Andrew Executive Pens Direct

Posted 5 months ago

“Excellent product Fast delivery”

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Posted 6 months ago

Hi Izabela, Thank you very much for your 2nd order with us & 5 star review! We are glad to hear that you are happy with your Parker IM Dark Espresso Chrome Trim Ballpoint Pen and our service. Thank you for your continued support, we really appreciate it and hope to work with you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 4 months ago

“Really happy with my order and my son is happy with receiving it”

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Posted 6 months ago

Hi Melisa, Thank you very much for your order & 5 star review! We are glad to hear that you are happy with your Parker Jotter XL Monochrome Matte Black Ballpoint Pen and hope your son loves using it. Thank you for your support, we really appreciate it and hope to work with you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 4 months ago

“Absolutely love the pen !! It’s amazing quality and the service I received was excellent!! Would definitely buy firm this company again.”

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Posted 6 months ago

Hi Emma, Thank you for your amazing 5 star review! It's great to hear that you love your new pen and that you were happy with our customer service. Our aim is to always provide the best possible customer service as a small business. We can't wait to help you again in future! Kind regards, Andrew Executive Pens Direct

Posted 5 months ago

“Very very prompt! Beautiful pen and engraving gift for my mum. Engraving and Shipping process was fast enough to arrive before Christmas! Thank you once again!”

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Posted 6 months ago

Hi Ella-Mae, Thank you very much for your order & 5 star review! We are glad to hear that you are happy with the Parker Jotter XL Monochrome Matte Rose Gold Ballpoint Pen and our service. We hope your Mum loves it too. Thank you for your support, we really appreciate it and hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“Parker quick ink is a good brand of ink. I chose Blue black ink which was perfect for my fountain pen. It writes beautifully, so much so I shall certainly return and repurchase.”

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Posted 6 months ago

Hi Antoinette, Thank you very much for your order & 5 star review! We are glad to hear that you are happy with your new Parker Bottled Quink Permanent Blue Ink and our service. Thank you for your support, we really appreciate it and look forward to hearing from you for your next bottle. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“Had a query so sent a email, then I noticed there was a phone number so decided to call when I asked my question the guy from the shop asked are you Sandra I was just answering your email. It was so good to chat and get reassurance as the waterman pen was quite expensive it arrived on time and was wrapped very well my husband was truly delighted. Impressive service from start to finish”

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Posted 6 months ago

Hi Sandra, Thank you very much for your order & lovely 5 star review! We are glad to hear that you are happy with the Waldmann Tuscany Chocolate Fountain Pen and that your husband loved it too. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. Thank you for your support, we really appreciate it and hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“Excellent service as always.”

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Posted 6 months ago

Hi Patrick, Thank you very much for your latest order & 5 star review! We are glad to hear that you are happy with our service. Thank you for your continued support, we really appreciate it and hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“My pen arrived on time and as described and works perfectly!”

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Posted 6 months ago

Hi Alan, Thank you very much for your order & 5 star review! We are glad to hear that your new Parker IM Black Gold Finish Trim Rollerball Pen and our service. Thank you for your support, we really appreciate it and hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“As described and quick service very happy with my purchase”

Helpful Report

Posted 6 months ago

Hi Alan, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope you enjoy using your new Parker IM Black Gold Finish Trim Rollerball Pen. Thank you for your support, we really appreciate it and hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“First class customer service ! Very good price! Massive thank you to Tom !”

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Posted 6 months ago

Hi Jing, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope you enjoy using your new Legami Pens and Case. I'll be sure to pass on your thanks to Tom for you, he'll be delighted. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“Fantastic , thank you !!”

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Posted 6 months ago

Hi Tom, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope you enjoy using your new Kaweco Brass Sport Ballpoint Pen. Thank you for your support, we really appreciate it and hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“Quick postage and pen is boxed nicely. Can’t fault executive pens”

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Posted 6 months ago

Hi Lynn, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope you enjoy using your Parker Jotter Stainless Steel Chrome Trim Ballpoint Pen. Thank you for your support, we really appreciate it and hope to work with you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 6 months ago

“The Parker pen with the engraving looks fantastic! However, the 25 pens were shipped in two packages instead of one. The last package was hung up in US Customs for a few days and only cleared a few hours before our party. Everything worked out but I suggest only shipping orders in one package especially for international shipments.”

Helpful Report

Posted 6 months ago

Hi Doug, Thank you very much for your order & 5 star review! We are glad to hear that you are happy with the engraving of your Parker IM Grey Gold Trim Rollerball Pens and hope the recipients enjoy using them. We do try to ship in single packages where able, I can only assume it was split for a reason. Sorry a package was held up with customs but I'm glad it made it to you in time for the party. We hope you all had a fab night. Thank you for your support, we really appreciate it and hope to work with you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 4 months ago

“I am very happy with my purchase of the Lego pencil case. A very good price,and good quality too. It arrived very quickly,and I know my great Nephew will love it too.”

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Posted 6 months ago

Hi Linda, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope your great Nephew loves his new Lego 2.0 Hard Pencil Case With Minifigure. Have a very Merry Christmas. Kind regards, Louisa Executive Pens Direct

Posted 6 months ago

“The pen was ordered as a gift and the service was excellent. Easy to order, regular updates on progress, delivered a day earlier than forecast, well packed. Delighted with the service received.”

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Posted 6 months ago

Hi David, Thank you very much for your order & 5 star review! We are glad to hear that you had such a positive experience with us and hope the recipient loves their new Parker IM Black Gold Finish Trim Fountain Pen as much as you do. Have a very Merry Christmas. Kind regards, Louisa Executive Pens Direct

Posted 6 months ago

“Items arrived quickly and well packed. Very happy customer.Thank you.”

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Posted 6 months ago

Hi Karen, Thank you very much for your latest order & 5 star review! We are glad to hear that you had such a positive experience with us and hope to serve you again in the future. Kind regards, Louisa Executive Pens Direct

Posted 6 months ago

“Item arrived quickly and was well packaged. A Christmas gift for my son, sure he’ll love it.”

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Posted 6 months ago

Hi Lynn, Thank you very much for your order & 5 star review! We are glad to hear that you had a positive experience with us and hope your son loves using his new Kaweco Toyama Teal Fountain Pen. Kind regards, Louisa Executive Pens Direct

Posted 6 months ago

“Very good service and advice on my order”

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Posted 6 months ago

Hi Carolyn, Thank you very much for your latest order & 5 star review! We are glad to hear that you had such a positive experience with us and hope to serve you again in the future. Kind regards, Louisa Executive Pens Direct

Posted 6 months ago

Executive Pens Direct is rated 4.9 based on 3,446 reviews