Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,723 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 1st September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and just as described. Thank you”

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Posted 9 years ago

“Very good service, prompt efficient and Elizabeth had a fantastic understanding of what I needed. The pens came as ordered, on time and well presented. Its not often you find such superb customer service but Executive pens excelled to their credit. I would definitely buy from them again. Well done and thank you so much.”

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Posted 9 years ago

“Very helpful sales person guided me to a good product. They also helped correct my mistake witout making me feel like a pain. Product arrived well packed and looks good. Thanks !”

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Posted 9 years ago

“The range is impressive and selection a pleasure. The service and attention could hardly be better. Will be happy to recommend.”

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Posted 9 years ago

“Super quick service and the pens looked very professional. The recipients (CEO level) we're impressed 😀”

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Posted 9 years ago

“Very easy to order and swift delivery. Item exactly as expected. 10/10”

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Posted 9 years ago

“The pens are beautifully engraved & very attractively presented. I have been able to place orders quite late in the afternoon & the pen / pens have still arrived the next day. I have had nothing but courtesy & efficient service from everyone at Executive Pens Direct & I would highly recommend them to anyone. Deborah (Islington, London).”

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Posted 9 years ago

“Good product inscription on pen excellent .Ideal for our friends special gift.Easy online ordering and quick delivery .”

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Posted 9 years ago

“Looks amazing, engraving is brilliant and is great quility”

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Posted 9 years ago

“Excellent quality for the price. Made a lovely 18th birthday pressie for our Neice”

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Posted 9 years ago

“excellent service..have not used the pens gave as a gift so cannot comment on quality.”

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Posted 9 years ago

“Love my pen really classy and looks the part. Arrived quickly and was beautifully packed. Website sooo easy to use and a great choice.”

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Posted 9 years ago

“I bought an engraved Parker IM Pen set in February and less than a month later the fountain pen dried up and wouldn't work. A change of cartridge had no effect and a telephone call to Executive pens direct led to a very helpful lady saying she would email instructions to flush the pen but as yet (two days later) nothing has been received!!”

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Posted 9 years ago

Hi Geoff Thank you for your review. I have spoken to my colleague who sent the email fountain pen flushing instructions on Monday for you. Could you just check your emails again, and I will also resend the email now to see if it comes through this time. Please give us a call if you need any more help. Best regards Abby

Posted 9 years ago

“Stylish and good price recommend this pen”

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Posted 9 years ago

“Very good service, delivery was fast. All round good service.”

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Posted 9 years ago

“I ordered an engraved pen for a colleague's graduation. The pen was delivered the next day and I was so impressed with the level of service I received. The quality of the pen, wrapping and engraving was exemplary. Highly recommended.”

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Posted 9 years ago

“Excellent service and particularly the attention to detail to provide satisfaction.”

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Posted 9 years ago

“Lovely pen with a smooth action. Great service form Pens Direct - easy and fast”

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Posted 9 years ago

Hi Melissa Thanks for your feedback. We are pleased you were happy with our service and your Lamy Pens. If you need anything else just drop us an email. We are always happy to help. Kind regards, Abby

Posted 9 years ago

“I bought this as a gift for my husband and the pen is perfect thank you and the engraving was also excellant”

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Posted 9 years ago

Hi Katie Thank you for your great feedback. We always welcome comments from our customers as it helps us to improve our service. If there is anything else we can do please feel free to drop us an email. Kind regards Abby

Posted 9 years ago

“ordered and delivered very quickly. exactly what we wanted. quality great....”

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Posted 9 years ago

Executive Pens Direct is rated 4.9 based on 3,723 reviews