Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,460 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,460 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 17th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchase! Excellent engraving and it made a really lovely Birthday present. Thank you!”

Helpful Report

Posted 3 years ago

Good morning Karen, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with our custom engraving. What a lovely birthday gift, we hope the recipient loves their present. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Delighted with the pen and pencil aets. First class service with prompt delivery. Have bought several sets and never been disappointed..”

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Posted 3 years ago

Good morning Mary, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are pleased with the service you received from us. We appreciate you being a loyal customer, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Service from pens direct was second to none, ordered the pen at Friday lunchtime and received the pen the very next morning all nicely wrapped up. Well done, what a service. James.”

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Posted 3 years ago

Good morning James, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are happy with the service you received from us. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Exactly as pictured, described and expected. Lovely shade of purple and the engraving was excellent. The gift wrapping was incredibly well done. Overall very happy”

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Posted 3 years ago

Good morning Thomas, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. It is great to hear that you are also pleased with our engraving work & with our gift wrapping. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Great pen, service and delivery”

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Posted 3 years ago

Good morning Mark, Thank you very much for your 5-star review! We are glad that you are happy with your new pen from us & with its delivery. We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are pleased with the service you received from us. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Excellent service and the pen is perfect and made an ideal personalised gift”

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Posted 3 years ago

Good afternoon Janet, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. What a lovely gift idea, we hope the recipient loves their personalised pen. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Excellent service, especially the promptness of communication. Quality of the pen is great.”

Helpful Report

Posted 3 years ago

Good morning Su, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. We are glad that you are happy with the quality of your new pen. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Quality products, responsive turnaround and excellent customer service.”

Helpful Report

Posted 3 years ago

Good afternoon Lynette, Thank you very much for your 5-star review! We are glad that you are happy with the quality of our products. We pride ourselves on our ability to provide our customers with the best service, so it is great to hear that you found our customer service to be excellent. We appreciate you being a loyal customer with us. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Excellent quality Waterman pen and very well engraved. Top service and speedy delivery. All round great experience.”

Helpful Report

Posted 3 years ago

Good afternoon Dave, Thank you very much for your 5-star review! We are glad that you are happy with your new pen & with our engraving work. We are proud of our excellent customer service, so it is great to hear that you had such a positive experience shopping with us. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Good product, nicely presented. Arrived quickly. Very pleased. Thank you.”

Helpful Report

Posted 3 years ago

Good afternoon Val, Thank you very much for your 5-star review! We are glad that you are happy with your purchase, its presentation & its quick delivery. We appreciate you being a loyal customer, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Well packaged and competitive prices! Will use again in the future.”

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Posted 3 years ago

Good afternoon, Thank you very much for your 5-star review! We are glad that you are happy with our prices & our packaging. It always means a lot to us when a customer would shop with us again, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Very quick delivery. Engraving very well done. In all, good product keen price fast delivery.”

Helpful Report

Posted 3 years ago

Good afternoon Michael, Thank you very much for your 5-star review! We are glad that you are happy with the quick delivery of your order from us. It is great to hear that you are also pleased with our engraving work & with our products. We appreciate you being a frequent shopper with us. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Very fast delivery and great product. Lovely company to order from.”

Helpful Report

Posted 3 years ago

Good afternoon Rosemary, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with its fast delivery. We appreciate you being a frequent shopper with us. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Absolutely amazing service . I got the pen the next day .”

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Posted 3 years ago

Good afternoon Susie, Thank you very much for your 5-star review! We are glad that you are happy with our customer service & with your new pen. Thank you for being a frequent shopper with us. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“It was delivered quickly exactly as required”

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Posted 3 years ago

Good morning Edna, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with its quick delivery. Thank you for being a frequent shopper with us. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Excellent service. Quick efficient delivery. Good quality”

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Posted 3 years ago

Good morning Ann, Thank you very much for your 5-star review! We are glad that you found our customer service to be excellent. It is great to hear that you are happy with the quick delivery of your order & with the quality of our products. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Their products are top quality but what makes a difference is their amazing and caring customer service.”

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Posted 3 years ago

Good morning Macarena, Thank you very much for your 5-star review! We are glad that you are happy with the quality of our products & with our customer service. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Ordered as an engraved leaving present for a work colleague which was delivered in good time and looked great.”

Helpful Report

Posted 3 years ago

Good afternoon Howard, Thank you very much for your 5-star review! What a lovely leaving present for your colleague. We are glad that you are happy with the delivery of your order as well. Thank you for being a frequent shopper with us. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Ballpoint refills ordered easily from site. Very fast delivery with personalised note. More than pleased with service.”

Helpful Report

Posted 3 years ago

Good afternoon Julie, Thank you very much for your 5-star review! We are pleased that you found our website easy to use. It is great to hear that you are happy with the fast delivery of your order from us. We love adding a personal touch to our customers' orders, so we are glad that you appreciated it. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Excellent service, products and the sweets were a lovely surprise.”

Helpful Report

Posted 3 years ago

Good afternoon Louise, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. We are glad that you are also happy with our products. We love adding a little treat to our customers' orders, so we are pleased that you appreciated them! Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,460 reviews