Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,700 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m very pleased with my product .. good value for money .. my order did get lost on on delivery , but I rang your customer care service and they resolved the issue very quickly”

Helpful Report

Posted 3 years ago

Good morning Lisa, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Chrome Trim Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Ordered 2 Personalised pens, arrived within 2 days. Pens are good quality and as described on website. Would definitely use again. Speedy service. A1”

Helpful Report

Posted 3 years ago

Good morning Julie, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Personalised Engraved Eleem Metal Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“had a order which I got wrong rectified by you .really professional. thank you”

Helpful Report

Posted 3 years ago

Good morning Peter, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Chrome Trim Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Now that I know you exist I shall definitely be using you again. I could not believe how quickly you dispatched my order and I received it within days.”

Helpful Report

Posted 3 years ago

Good morning Kathleen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Fisher Space Black Medium Refills. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Fantastic range of pens available, all at competitive prices. The engraving is of high quality and looks very smart on the black Parker Jotter XL. Fast delivery.”

Helpful Report

Posted 3 years ago

Good morning Stephen, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter XL Monochrome Matte Black Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Excellent service. Quick delivery and the engraving on the pen is excellent. A lovely gift.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Arrived in few days. Site easy to navigatev.”

Helpful Report

Posted 3 years ago

Good morning Sandra, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Sonnet Stainless Steel Chrome Trim Rollerball Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Fast reliable service, quality products: I will use this company again. Fully recommended.”

Helpful Report

Posted 3 years ago

Good morning Paul, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman Standard Ink Converter. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Have bought as a Christmas present.. I love the look of the pen but need to wait till after Christmas to hear how pleased the recipient is”

Helpful Report

Posted 3 years ago

Good morning Frances, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Fisher Space Chrome Crystal Cap-O-Matic Space Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“Super product -dispatched on time and worked great. Highly recommend.”

Helpful Report

Posted 3 years ago

Hi Thank you for your review with us for the Waterman Carene. We are thrilled to hear that both the pen and delivery was as you expected from us. It was great talking to you over email regarding your order. If there is anything else we can help with please let us know. Have a great week. Kind regards Andrew Exec Pens Team

Posted 3 years ago

“Found a perfect gift at the right price. Delivered as stated. Very pleased with the whole transaction.”

Helpful Report

Posted 3 years ago

Good morning Jay, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Gold Trim Fountain Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“The quality of the pens and engraved boxes was excellent. The items were slightly delayed but we were informed of this and kept updated on our order throughout. The service was very good overall.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker 51 Premium Turquoise Ballpoint Pen. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“needed waterman fountain pen ink refils great online price delivered quickly just the job”

Helpful Report

Posted 3 years ago

Good afternoon Mark, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Waterman fountain pen ink refills. Kind regards, Michelle Marketing @ Executive Pens Direct

Posted 3 years ago

“This is my second order from Executive Pens Direct. I have previously bought a pen from them for my partner and this time, bought some refills for it. Everything was great both times. Price, ease of ordering, fast delivery. I highly recommend Executive Pens Direct.”

Helpful Report

Posted 3 years ago

Thanks for the feedback, it is always great to see customers returning. We hope to see you again soon

Posted 3 years ago

“What a joy to speak to a real person. The gentleman was knowledgeable and most helpful. The refill for my very old Waterman pen arrived within two days. I will use Executive Pens Direct in the future and recommend the company to others.”

Helpful Report

Posted 3 years ago

Always happy to help. We are glad that you enjoyed your experience and look forward to your future purchases

Posted 3 years ago

“Great service. There was a glitch, but the company dealt with it very professionally.”

Helpful Report

Posted 3 years ago

We are always happy to go that extra mile where we can. Thank you

Posted 3 years ago

“Ordered engraved gifts. Arrived on time. Perfectly packaged and in great presentable condition. Outstanding service!”

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Posted 3 years ago

Thank you for using Executive Pens

Posted 3 years ago

“Fantastic business - the service is first class and the products are five star. Massive thank you to Abby who went out of her way to engrave a gift for me that I didn’t think was possible - customer service like that is hard to find these days and I am very grateful. My go to place now for all corporate and family gifts.”

Helpful Report

Posted 3 years ago

Graham, thank you so much for your lovely review. We try and do our best for every customer here at Executive Pens

Posted 3 years ago

“Perfect! just the gift I wanted for my brother! well done!”

Helpful Report

Posted 3 years ago

Happy to help I hope that your brother liked his gift as much as you do

Posted 3 years ago

“Description acurate. Received the parcel on time, parcel intact. The pen writes smooth. It’s a pleasure.”

Helpful Report

Posted 3 years ago

Thank you

Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,700 reviews