Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,460 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,460 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 17th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Parker Sonnet Pen set and had each pen engraved. I am very pleased with the quality of the engraving and the presentation of the pens. I have ordered many pens from Executive Pens Direct for special occasions and have never been disappointed. Would highly recommend.”

Helpful Report

Posted 3 years ago

Good afternoon Janice, Thank you very much for your 5-star review! We are glad that you are happy with the quality of our engraving work on your pen set. We greatly appreciate you being a loyal customer with us, thank you. Kind regards, Michelle - Marketing @ Executive Pens Direct

Posted 3 years ago

“It’s the first time I’ve used Executive Pens Direct services and I’m very pleased about it. My order arrived on time and a request of mine to their customer service was answered in a matter of minutes.”

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Posted 3 years ago

Good morning Loris, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. It is great to hear that you are also pleased with our customer service. Kind regards, Michelle - Marketing @ Executive Pens Direct

Posted 3 years ago

“Excellent quality and service. This was a 'rush' order and we paid for express delivery - the pens arrived a day early - thank you.”

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Posted 3 years ago

Good morning Paula, Thank you very much for your 5-star review! We are glad that you are happy with the quality of your order from us. We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. We are glad to hear that your pens arrived early for you. Kind regards, Michelle - Marketing @ Executive Pens Direct

Posted 3 years ago

“Thank you, product exactly as bought, quick deliuvery.”

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Posted 3 years ago

Good morning Norman, Thank you very much for your 5-star review! We are glad to hear that you are happy with your order from us & with its quick delivery. Kind regards, Michelle - Marketing @ Executive Pens Direct

Posted 3 years ago

“VERY PLEASED WITH LETTER OPENER THE ENGRAVING AND QUALITY SUPERB”

Helpful Report

Posted 3 years ago

Good morning Cherry, Thank you very much for your 5-star review! We are glad to hear that you are happy with the quality of your new letter opener & with our engraving work. Kind regards, Michelle - Marketing @ Executive Pens Direct

Posted 3 years ago

“Excellent service from start to delivery. Thank you for the nice little gesture of the Halibo sweeties. Kind regards John Crawford”

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Posted 3 years ago

Good morning John, Thank you very much for your order with us & for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. We love adding a little sweet treat to our customers' orders - we are glad that it is appreciated. Thank you for being a loyal customer with us. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Good prices and fast delivery”

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Posted 3 years ago

Good morning Gill, Thank you very much for your 5-star review! We are glad to hear that you are happy with our prices & with the quick delivery of your order. Kind regards, Michelle - Marketing @ Executive Pens Direct

Posted 3 years ago

“Lovely product, very prompt delivery. Intended as a present, which I am sure will be really appreciated...”

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Posted 3 years ago

Good afternoon Mary, Thank you very much for your 5-star review! We are glad to hear that you are happy with your order from us & with its fast delivery. We hope that the recipient loves their gift. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Came very quick and very good quality”

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Posted 3 years ago

Good afternoon Tina, Thank you very much for your 5-star review! We are glad to hear that you are happy with the quality of your order from us & with its quick delivery. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“The Service you provided was top notch! The Paperweight - cum paper clip holder - is superb! It is for a young lady's '18th' on April 20th. We think she will be delighted with it. I hope to purchase a further on for a friends birthday in Seotember 2022. Many Thanks. Brian”

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Posted 3 years ago

Good afternoon Brian, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are happy with the service you received from us. What a lovely gift idea for an 18th birthday - we hope that the recipient loves their new paperweight. We look forward to helping you with your next order for your friend's birthday! Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Excellent service throughout”

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Posted 3 years ago

Good morning Nick, Thank you very much for your 5-star review! We pride ourselves on our ability to provide the best customer service, so it is great to hear that you found our service to be excellent. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Very pleased with the prompt service”

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Posted 3 years ago

Good morning Terry, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with excellent service, so it is great to hear that you are happy with the service you received from us. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Excellent service, was an error on my order which was resolved very quickly and efficiently. would definitely use again! The journal was lovely.”

Helpful Report

Posted 3 years ago

Good morning Debbie, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you found our service to be excellent. We apologise that there was an error with your order & we are very sorry for any inconvenience caused. We are glad that we were able to resolve this quickly for you. We look forward to helping you with your next order! Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“This is my 3rd order from Executive Pens Direct and once again this has been perfect. The engraving is spot on and the service is excellent. I could not ask for better!”

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Posted 3 years ago

Good morning Jayne, Thank you very much for your 5-star review! We appreciate you being a loyal customer with us, thank you. We are glad that you are happy with your order from us. We pride ourselves on both our excellent engraving work & service, so it is great to hear that you are pleased with both. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“All items as described, despatched quickly and arrived safely, including a jar of ink.”

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Posted 3 years ago

Good afternoon, Thank you very much for your 5-star review! We are glad that you are happy with your order from us & with its quick dispatch. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Great service. Went out of their way to ensure I was able to get what I wanted, and engraved within a few days. The items were really well packaged and the gift went down very well!”

Helpful Report

Posted 3 years ago

Good morning Urvashi, Thank you very much for your 5-star review! We pride ourselves on our ability to provide the best customer service, so it is great to hear that you are happy with the service you received from us. We are glad that we could help you with exactly what you wanted. What a lovely gift idea, we are pleased that the recipient is happy with their gift. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Super easy and quick to buy online. I spoke to customer services about a question I had and they were extremely helpful.”

Helpful Report

Posted 3 years ago

Good morning Kayleigh, Thank you very much for your 5-star review! We are glad that you found ordering on our website to be quick & easy. We pride ourselves on our ability to provide the best customer service, so it is great to hear that you found our service helpful. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“First time I have used this company. Excellent product, well packaged and speedy delivery, what more can you ask for. Recommended.”

Helpful Report

Posted 3 years ago

Good morning David, Thank you very much for your 5-star review! We are glad that you are happy with our products, packaging & with the fast delivery of your order. It always means a lot to us when a customer would recommend us, thank you. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Bought a Cross ballpoint pen for my grandaughter's 16th birthday (keepsake present). Quality pen at a very fair price, quick delivery.”

Helpful Report

Posted 3 years ago

Good morning Barbara, Thank you very much for your 5-star review! We are glad that you are happy with your order from us. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

“Fantastic service,pen arrived very promptly. My Grandson was very pleased with it especially as it was engraved.”

Helpful Report

Posted 3 years ago

Good morning Sandra, Thank you very much for your 5-star review! We pride ourselves on our ability to provide our customers with the best customer service, so it is great to hear that you are happy with the service you received from us. What a lovely gift for your grandson, we are so glad he is pleased with his custom engraved pen. Kind regards, Michelle - Executive Pens Direct

Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,460 reviews