Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,700 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and fast international shipping. Thank you.”

Helpful Report

Posted 3 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 3 years ago

“Brilliant service, from Abby. Extremely helpful. Thank you.”

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Posted 3 years ago

Good morning Johnny, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with our service and I have passed on your kind comments to Abby who said, you are very welcome. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 3 years ago

“Easy to order and competitive prices. Unfortunately my order was lost by EVRi but as soon as this was brought to the attention of Executive Pens a new one was dispatched and received following day. Kept well informed by email, good customer service.”

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Posted 3 years ago

Good morning Sheila, Thank you very much for your order with us & for your 5 star review! We are sorry your parcel was lost by Evri but glad to hear that you are happy with our service. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 3 years ago

“Amazing quality leather notebook! Which arrived within the week, very satisfied with the product and personalisation service!”

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Posted 3 years ago

Good morning, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Leather Notebook. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 3 years ago

“It was perfect: fast and easy, thank you”

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Posted 3 years ago

Good morning Conceicao, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Caran D'Ache Fluo Line Highlighter Pens. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 3 years ago

“Package arrived on time in excellent condition!”

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Posted 3 years ago

“Very quick service. Very happy with the product.”

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Posted 3 years ago

“I’m delighted with my new pen case…very high quality and very good price!!! Would recommend Pens Direct to anybody wanting to buy a pen or pen case…”

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Posted 3 years ago

Good morning Sharon, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Faux Leather Pen Case. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 3 years ago

“Fast efficient service and a great product as well...”

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Posted 3 years ago

“I bought a Parker pen and refill as a gift for my sisters 40th birthday and she loved it. It arrived really quickly and was well packaged; Very happy with my purchase! :)”

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Posted 3 years ago

Good morning Hannah, Thank you very much for your order with us & for your 5-star review! We are glad to hear that you are happy with your Parker Jotter XL Monochrome Matte Rose Gold Ballpoint Pen and that your sister loved her present. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 3 years ago

“Good service. Got what I ordered. Timely. Happy days. Thank you”

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Posted 3 years ago

“Thank you. Quite pleased”

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Posted 3 years ago

“Product (pencil leads) and service excellent”

Helpful Report

Posted 3 years ago

Good morning Dave, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your pencil leads. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 3 years ago

“Great service and very happy with cartridges.”

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Posted 3 years ago

“The ordering and delivery process was very easy and efficient, and my items arrived quickly. Unfortunately, there was a problem with one of the items (some ink), but the return and refund were dealt with in a very friendly way without any difficulties and I received my refund promptly.”

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Posted 3 years ago

“Very quick delivery, and quality pen.”

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Posted 3 years ago

“Great service from Executive Pens, prompt postage and lovely pens. Thank you.”

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Posted 3 years ago

“Very easy to make the order and very quick delivery, even with the postal strikes. Thank you so much for the great Customer Service, will order again.”

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Posted 3 years ago

Hi Christine, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Lamy Pen Set and that we managed to get your order to you in a timely fashion. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 3 years ago

“I like to have different coloured ink for my fountain pens rather than the usual black or blue and Executive Pens Direct has lots of choice, red, green, purple, brown, turquoise and fast delivery too”

Helpful Report

Posted 3 years ago

Good afternoon Joe, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with our range of different ink. Kind regards, Louisa Marketing @ Executive Pens Direct

Posted 3 years ago

“Very fast delivery and well packaged perfect thank you”

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Posted 3 years ago

Executive Pens Direct is rated 4.9 based on 3,700 reviews